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Sun Life

Global financial services for insurance, investments

Medical Underwriter - Personal Health Insurance

UnderwritingPosted on Nov 11
Full-timeWaterloo, ON, Canada

About the Job

Requirements

  • Strong analytical and problem-solving skills, with the ability to make sound decisions based on complex information.
  • Verbal and written communication skills, including the ability to handle difficult conversations professionally.
  • The ability to remain calm under pressure and manage multiple priorities effectively.
  • Strong organizational skills and attention to detail.
  • The ability to work effectively in a team environment.
  • Comfort with ambiguity and the ability to turn vague information into sound underwriting decisions.
  • For Quebec only, bilingual proficiency in French and English, both oral and written, is required to answer calls from English- and French-speaking clients across Canada or worldwide.

Responsibilities

  • Conduct individual assessments of insurability for personal health, life and critical illness insurance applications.
  • Review complex medical information to determine risk classification.
  • Communicate with various sources to gather and evaluate evidence of insurability.
  • Make underwriting decisions while adhering to quality and service level standards.
  • Provide technical expertise in assessing morbidity and mortality risks.
  • Handle sensitive communications with applicants regarding underwriting decisions.
  • Contribute to continuous improvement initiatives within the team.

About the Company

Sun Life

Global financial services for insurance, investments

Sun Life provides a wide range of financial services worldwide, mainly through life and health insurance, financial planning, and investment solutions for individuals, businesses, and institutions. Its products work by collecting premiums for insurance coverage, fees for planning services, and returns on investments; these funds are used to pay claims, support financial planning advice, and generate investment gains. What sets Sun Life apart is its global presence across Canada, the United States, Asia, and Europe, plus a comprehensive product lineup and a focus on helping clients achieve financial security and healthier lives, rather than relying on a single product. The company aims to grow and manage wealth for clients while pursuing sustainability goals, including net zero emissions by 2050.

Company size
10,001+
Company stage
IPO
Headquarters
United States
Founded
1865

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