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Stripe

Builds payment software for internet businesses

Fraud Architect

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-time$189.4k - $284k /yrRemote

About the Job

Requirements

  • At least 8 years in a technical role with substantial direct user engagement, such as solutions architecture, technical account management, fraud consulting, professional services, engineering, or technical product work, at a payments company, fintech, risk management platform, or fraud-prevention provider.
  • Hands-on experience investigating fraud or abuse and translating findings into effective controls or user guidance, with the ability to reason about adversarial behavior, payment flows, and the tradeoffs between fraud prevention and legitimate user activity.
  • Depth in payment fraud, account takeover, subscription or trial abuse, multi-accounting, dispute management, and network monitoring programs such as VAMP, ECM, or EFM.
  • Technical depth to understand API integrations, trace data and signal flows, investigate system behavior, and discuss technical limitations and implementation options with engineers, connecting those details to user business problems.
  • Practical understanding of machine-learning-based risk decisions and rule systems, including how signal availability, model behavior, rules, and thresholds interact, and the ability to explain findings without overstating what the evidence establishes.
  • Strong investigative and data science fundamentals, including SQL proficiency and experience using Python, R, or a similar language to test hypotheses, investigate unfamiliar patterns, and evaluate controls; the ability to assess data quality, account for delayed fraud outcomes, and interpret precision, recall, false positives, and business impact.
  • Experience managing multiple user relationships or technical engagements while maintaining proactive coverage and driving recommendations through implementation and measured results.
  • Ability to explain fraud exposure to a CFO, discuss rule logic and integration behavior with an engineer, and turn a user problem into a clear, prioritized product requirement.

Responsibilities

  • Maintain a current risk baseline, threat model, and agreed prevention plan for every assigned account; understand payment methods, integrations, billing flows, trial and promotion mechanics, existing controls, and risk preferences; identify top risks and gaps across the full customer lifecycle.
  • Investigate Radar scoring, classification, rule behavior, and signal coverage using transaction evidence and technical context; explain observed behavior and uncertainty, distinguish configuration or integration issues from potential model or feature gaps, and recommend next steps for users and product teams.
  • Help users configure and optimize Radar for their business model and risk tolerance; develop and validate user-facing rules, thresholds, and integration recommendations, test expected impact, and guide approved implementation while balancing fraud prevention with legitimate payment acceptance and false-positive risk; do not take on internal-rule deployment or model operations.
  • Investigate payment, account, and behavioral patterns to understand how abuse works and where it may move next; advise on payment fraud, trial and promotion abuse, multi-accounting, bot activity, and usage-based billing exploitation; evaluate defenses across payment methods and flows.
  • Run a weekly risk-health review for every assigned account, including accounts without active incidents, and share a concise health update; establish early-warning thresholds and notification paths; translate changes in fraud, disputes, early fraud warnings, approval rates, and false positives into timely user conversations and prevention actions; lead deeper periodic reviews with technical and business stakeholders.
  • Maintain a user action plan with named owners, due dates, expected impact, and implementation status; follow recommendations through user acceptance, implementation, and verification of effectiveness; revisit residual risk and adjust controls as traffic, threats, and user priorities change.
  • During incidents, provide user context and prioritization, coordinate user-facing updates with the account team, conduct merchant-specific root-cause analysis, synthesize findings with Engineering, and translate them into an implemented prevention plan; verify prevention measures are implemented and effective after handoff.
  • Partner with Radar Product, Engineering, and Fraud Data Science to investigate limitations and define actionable requirements; maintain a cross-user backlog of signal, model, integration, and payment-method gaps with clear owners and follow-up milestones; advocate for durable fixes, explain progress to users, and help them adopt and validate delivered improvements.
  • Build reusable playbooks, investigation tools, and prevention frameworks; train Customer Success Managers, Technical Account Managers, and Account Executives to recognize common fraud patterns, explain risk tradeoffs, and know when to involve a specialist.
  • Shape account segmentation, coverage expectations, tooling, and hiring as the function grows; work with leadership and partner teams to protect proactive capacity and establish clear incident handoffs; measure success through current prevention plans and consistent portfolio coverage, recommendations implemented and proven effective, and improved user risk outcomes.

Desired Qualifications

  • Experience with Stripe Radar or similar fraud-prevention platforms such as Forter, Sift, Ravelin, or Signifyd.
  • Experience designing, testing, and safely tuning fraud rules or thresholds in production, including shadow evaluation, user approval, and post-launch effectiveness reviews.
  • Experience partnering with product managers, engineers, and data scientists to diagnose model or signal gaps and translate user evidence into shipped improvements.
  • Familiarity with device intelligence, alternative payment methods, abuse prevention beyond payments, or usage-based business models.
  • Experience building and scaling a technical advisory function, reusable prevention practices, or a multi-account service model.

About the Company

Stripe

Builds payment software for internet businesses

Stripe builds payment software that businesses of all sizes plug into their websites and apps to accept money online and in person. After its public launch in 2011, it won over internet startups by letting developers start taking payments with a few lines of code. Businesses use it to take cards and digital wallets, block fraud, bill subscriptions, and pay out sellers on online marketplaces, while Stripe earns a fee on each payment plus charges for add-on tools. Irish brothers Patrick and John Collison founded Stripe in 2010, and it is based in South San Francisco, California, and Dublin, Ireland. In 2016, John Collison, then 26, became the world's youngest self-made billionaire.

Company size
5,001-10,000
Company stage
Private
Total funding
$8.7B
Headquarters
South San Francisco, CA
Founded
2010

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