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Generac

Home and industrial backup power systems

Generator Technician 2

Equipment Field ServiceConfirmed live in the last 24 hours
Full-timeMarlborough, MA, USANo salary listed

About the Job

Requirements

  • A high school diploma is required.
  • A valid driver's license is required.
  • Four years of experience servicing and troubleshooting Emergency Power Supply Systems is required.
  • Working knowledge of mechanical design, alternating-current and direct-current circuitry, power generation, wiring schematics, and connection diagrams is required.
  • Working knowledge of engine maintenance and troubleshooting of natural gas fuel systems is required.
  • Knowledge of power generation products including light towers, pumps, and heating products is required.
  • Working knowledge of diesel or gaseous engines and transfer switch operations is required.
  • Spark-ignited engine knowledge is required.
  • Ability to obtain and maintain Generac certification in the air-cooled and Protector Series courses is required.
  • Ability to make independent decisions and work with minimal supervision is required.
  • Ability to provide detailed reports within 24 hours is required.
  • Ability to manage and respond to emails, texts, and phone calls safely and promptly is required.
  • Ability to observe, identify, and relay critical information to the company, customers, or coworkers is required.
  • The employee must be able to stand, walk, stoop, crouch, bend, reach above the shoulders, and manipulate objects, tools, or controls as required by the work.
  • The employee must frequently lift or move up to 50 pounds unassisted and up to 100 pounds with assistance, waist high and up to 10 feet away.
  • The employee must have close, distance, peripheral, and depth vision.
  • The employee must comply with assigned personal protective equipment requirements, including safety glasses, hearing protection, appropriate gloves, clothing, shields for required tasks, and closed-toed or safety shoes as required by facility policies.
  • The employee must be able to work in varying weather conditions, including extreme heat, snow, and ice.
  • The employee may be required to obtain a Department of Transportation Medical Card and be able to drive a heavy-duty truck daily.

Responsibilities

  • Provide on-site and phone troubleshooting, repair, equipment modifications, installation, and sales commissioning support for Generac industrial products.
  • Perform mechanical and electrical technical work, troubleshooting, and generator repairs.
  • Perform emergency and unscheduled generator repairs during regular hours and after-hours, on weekends, and on holidays as directed.
  • Perform scheduled preventive maintenance service and generator repairs.
  • Read and interpret operational manuals, electrical schematics, universal generator literature, and work orders to perform required maintenance or repairs.
  • Detect faulty operations and defective materials, and promptly report them and other unusual situations to the service manager.
  • Stay current on National Fire Protection Association and state regulations for Emergency Power Supply Systems.
  • Create reports for all work performed in FieldServio.
  • Communicate report findings by phone, email, and in person.
  • Conduct equipment commissioning for industrial and MPS products.

Desired Qualifications

  • An associate degree in Electrical Engineering or Mechanical Engineering is preferred.
  • Six years of experience servicing and troubleshooting Emergency Power Supply Systems is preferred.

About the Company

Generac

Home and industrial backup power systems

Generac Power Systems provides backup power solutions for homes and businesses, offering home standby generators, portable generators, clean energy options, and related equipment along with remote monitoring and maintenance services. Its products work by automatically supplying electricity during outages and can be monitored remotely, with services to keep systems running. The company differentiates itself through a wide dealer network, direct and partner sales, and a broad lineup that covers residential, commercial, and industrial needs, including sustainability-focused options. Its goal is to ensure reliable power availability across diverse sectors by making backup and clean energy solutions accessible, scalable, and easy to monitor.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Waukesha, WI
Founded
1959

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