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Carter's

Designs, manufactures, and retails children's apparel

Assistant Store Manager

Retail Store ManagementConfirmed live in the last 24 hours
Full-timeOrlando, FL, USANo salary listedIn-person

About the Job

Requirements

  • At least 1 year of retail or related management experience.
  • A high school diploma or GED.
  • Effective and professional verbal and written communication skills.
  • Demonstrated leadership, supervisory, and customer engagement skills.
  • Proficiency with computers and technology, including Outlook, Excel, and web navigation.
  • Ability to lift 40 pounds as needed and frequently bend, stoop, reach, push, and pull.
  • Ability to stand or walk for extended periods and climb up and down a ladder.
  • Availability may include scheduled days, nights, weekends, and holidays, with at least two closing shifts per week.

Responsibilities

  • Execute workforce management to ensure a genuine customer focus on the sales floor.
  • Welcome customers warmly and assist them with product styles, features, and benefits.
  • Foster a positive, safe, and inclusive environment for employees and customers.
  • Model service standards and the omnichannel experience while coaching others to success.
  • Analyze business performance and take action to improve results by communicating and driving key performance indicators with the team.
  • Build customer loyalty through company-sponsored programs, including credit.
  • Assist the Store Manager in building and retaining a successful team by participating in recruiting, hiring, training, and developing store team members.
  • Recognize exceptional performance and redirect employees when needed.
  • Plan, track, analyze, and report task completion and financial results using company tools.
  • Partner with the Store Manager to plan and execute merchandising standards, promotional planning, markdown execution, and product placement.
  • Reduce loss through consistent customer service, education, and operational controls.

Desired Qualifications

  • A positive and solutions-oriented mindset.

About the Company

Carter's

Designs, manufactures, and retails children's apparel

Carter's designs, manufactures, and sells children's clothing and accessories. The brand serves families with young children through a large online store and physical retail locations, plus partnerships with other retailers. Its products range from everyday essentials to special-occasion outfits, focusing on quality, comfort, and affordability. Products are sold directly to consumers via the website and stores, with additional distribution through retailers. Carter's differentiates itself with a steady reputation for durable, affordable children’s wear, a commitment to inclusive workplaces, and sustainable practices such as the use of organic fabrics. The company aims to make stylish, practical clothing accessible to a broad audience while prioritizing employee culture and environmental responsibility.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Atlanta, GA
Founded
1865

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