Full-Time
Tier 2 Mac/Windows Support Specialist
Posted on 8/21/2026
Astor & Sanders
51-200 employees
Federal IT modernization via AI, cloud
Compensation Overview
$65k - $73k/yr
Menlo Park, CA, USA
In Person
This is a full-time onsite position.
Certification
 IT & Security (1) |
|---|
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- The candidate must have 2-4 years of related experience.
- The candidate should have knowledge of Windows operating systems.
- The candidate should have strong experience supporting current iOS and macOS.
- The candidate should have working knowledge of Microsoft Office Suite.
- The candidate should have excellent problem-solving skills.
- The candidate should have excellent written and verbal documentation, collaboration, and communication skills.
- Provide hardware and software support for Windows and Mac desktops and laptops.
- Configure, test, and install printers, scanners, and network copier/printers.
- Use computer images to install and configure laptops and PCs.
- Ensure the latest approved BIOS and patches are applied to PCs and laptops.
- Support users with file shares and permissions issues.
- Track, log, and report each service request.
- Perform additional duties as assigned.
- Six months of experience with a vocational technical school certificate, such as CompTIA A+ or Apple support, is preferred.
Astor & Sanders Corporation helps federal agencies modernize their IT through software modernization, AI-driven solutions, cloud services, cybersecurity, data analytics, and network operations. It delivers these capabilities via scalable, cost-effective deployments that streamline operations and strengthen security, modernizing complex government systems to improve performance and resilience. The company differentiates itself by a long track record since 2000, a government-focused portfolio, and national awards, plus SBA-certified woman-owned status that helps it navigate GovCon challenges. Its goal is to enable federal agencies to achieve measurable mission outcomes in today’s evolving digital landscape.
Company Size
51-200
Company Stage
N/A
Total Funding
N/A
Headquarters
Rockville, Maryland
Founded
2000
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Simplify's Take
What believers are saying
- DOL awarded Astor & Sanders a $2.3 million UI identity verification order in 2026.
- USGS task order activity continued March 2026, showing active agency demand.
- The company won 2026 Elev8 GovCon recognition, strengthening recruiting and federal credibility.
What critics are saying
- CIO-SP3 SB ended April 29, 2026, risking recompete disruption and margin pressure.
- One-bid labor-heavy awards from DOL and USGS signal fragile pricing power.
- Federal contract concentration leaves Astor & Sanders exposed if GSA or DOL spending slows.
What makes Astor & Sanders unique
- ISO 9001, 20000, 27001 and CMMI Level 3 certifications signal disciplined delivery.
- GSA MAS, CIO-SP3, STARS III, and SeaPort NxG access widen federal selling routes.
- Women-owned McLean integrator focuses on cloud-native, multi-cloud modernization for U.S. agencies.
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Benefits
Health Insurance
Dental Insurance
401(k) Retirement Plan
Health Savings Account/Flexible Spending Account
Wellness Program
Paid Vacation
Paid Holidays
Professional Development Budget
Performance Bonus
Employee Referral Bonus
Life Insurance
Disability Insurance
Hybrid Work Options