CSC Generation

Acquires and revitalizes retail brands

Coffee Specialist

Dining, Bar & Counter ServiceConfirmed live in the last 24 hours

Part-timeBerkeley, CA, USA$19.61 - $21.68 /hrIn-person

About the Job

Requirements

Must be at least 18 years old at the time of employment.
Have a passion for coffee and in-depth knowledge of brewing methods, coffee origins, and equipment.
Be able to create engaging, hands-on experiences for customers.
Have strong enthusiasm for coffee and eagerness to share knowledge with others.
Have communication, problem-solving, and decision-making abilities.
Have a passion for community engagement and delivering customer experiences.
Be available to work 12 to 16 hours per week, with a flexible schedule that includes nights, weekends, and holidays; scheduled hours may differ based on business needs.
Have regular and predictable attendance and flexibility to adjust class assignments based on demand, ensuring 3 to 4 classes are taught per week.
Be able to communicate verbally and work cooperatively with associates and customers.
Be able to remain standing for up to 4 hours at a time.
Be able to move about the store while directing class participants, selling to customers, and retrieving merchandise from the stockroom or sales floor.
Be able to perceive and differentiate variations in the intensity or quality of flavors or odors and identify tastes or scents using the tongue or nose.
Be able to grab, reach, push, pull, bend, stoop, kneel, and crouch to retrieve and replenish merchandise from the stockroom or sales floor.
Be able to use hands to seize, hold, grasp, and turn, and to grind, tamp, steam, pour, froth, or demonstrate other coffee-brewing techniques.
Be able to lift or move merchandise weighing up to 50 pounds.
Be able to ascend and descend ladders to retrieve or move merchandise.
Be able to operate a computer, point-of-sale system, keyboards, merchandise scanners, and a mouse.
Be able to work in a coffee bar area with exposure to hot equipment, steam, varying temperatures, and potential airborne and physical coffee-related allergens.

Responsibilities

Represent the brand and culture by creating educational customer experiences that inspire repeat visits and customer loyalty.
Lead coffee-brewing demonstrations that showcase expertise and product offerings.
Educate customers on pour-over, French press, AeroPress, espresso, cold brew, and coffee art techniques.
Guide customers in selecting coffee beans based on flavor profiles, roast levels, and origin.
Recommend coffee equipment and maintenance practices based on customer needs.
Promote and sell coffee products, equipment, and accessories to customers.
Help the store achieve revenue goals by driving customer engagement and conversion through education.
Deliver classes that meet culinary program goals and drive customer engagement and sales, measured by second-class sign-ups, retail culinary product sales, and guest feedback through Google reviews.
Partner with store leaders to align culinary programming with store priorities.
Collaborate on merchandising strategies that highlight tools and products featured in classes.
Comply with food-safety standards, local health codes, and sanitation regulations.
Maintain a coffee-ready store environment and ensure quality and consistency across in-store brewing methods.
Maintain accurate inventory levels, minimize shrink, and control supply and culinary expenses.
Ensure store safety and cleanliness and address maintenance needs promptly.
Adhere to wage and hour laws and accurately record time worked according to company policy.
Model and ensure adherence to company policies and standard operating procedures.

Desired Qualifications

Proficiency in Microsoft Office and retail management systems is preferred.

Salary Range: 19.61 to 21.68 (Currency: USD) (Pay period: per-hour-wage)

With over 58 stores and the largest avocational cooking program in the US, Sur La Table offers an unsurpassed selection of exclusive and premium-quality goods for the kitchen and table – and the culinary expertise and inspiration to go along with it. Whether the job entails interacting with our customers, driving digital growth, or providing vital behind-the-scenes support, we’re all here for the same reason – to roll up our sleeves and create happiness through cooking and sharing good food.

As a Coffee Specialist at Sur La Table, you are the in-store expert and advocate for all things, coffee. This position is responsible for delivering #bestincenter service by sharing product knowledge, brewing techniques, and personalized recommendations. The Coffee Specialist will play a key role in driving sales of espresso machines, grinders, coffee makers, and accessories through product demonstrations and educational classes.

Key Responsibilities

Customer Experience & Brand Representation

·Represent Sur La Table’s brand and culture by creating memorable, educational experiences that inspire repeat visits and customer loyalty.

·Lead engaging and informative coffee brewing demonstrations that showcase our Sur La Table’s expertise and unique competitive edge offerings.

·Educate customers on a variety of brewing techniques, including pour-over, French Press, AeroPress, espresso, cold brew, and coffee art.

·Guide customers in selecting coffee beans based on flavor profiles, roast levels, and origin.

Sales & Business Performance

·Recommend appropriate coffee equipment and maintenance practices based on customer needs.

·Promote and sell coffee products, equipment, and accessories to customers.

·Assist the store in achieving revenue goals by driving customer engagement and conversion through education.

·Consistently meet or exceed culinary program goals by delivering exceptional classes that drive customer engagement and sales. Performance is measured by key KPIs such as second-class sign-ups, retail culinary product sales, and guest feedback through Google reviews.

Team Engagement & Store Support

·Partner with store leaders to ensure alignment between culinary programming and store priorities.

·Collaborate on merchandising strategies that highlight key tools and products featured in classes.

Operations & Compliance

·Ensure compliance with food safety standards, local health codes, and sanitation regulations.

·Always maintains a coffee-ready store environment, ensuring quality and consistency across all in-store brewing methods.

·Maintain accurate inventory levels, minimize shrink, and control supply and culinary expenses.

·Ensure store safety and cleanliness, addressing any maintenance needs promptly.

·Adhere to applicable wage and hour laws. Accurately records time worked according to SLT Policy.

·Model and ensure consistent adherence to all Sur La Table policies and standard operating procedures (SOPs).

Physical Requirements

·Ability to communicate verbally and work cooperatively with associates and customers.

·Ability to remain standing for up to 4 hours at a time.

·Ability to move about the store directing class participants while selling to customers and retrieving merchandise from stockroom or sales floor.

·The capability to accurately perceive and differentiate variations in intensity or quality of flavors or odors, or to identify specific tastes or scents using the tongue or nose.

·Ability to grab, reach, push, pull, bend, stoop, kneel, and crouch to retrieve and replenish merchandise from stockroom or sales floor.

·Ability to use hands to seize, hold, grasp, turn, or otherwise to grind, tamp, steam, pour, froth, and/or demonstrate other coffee brewing techniques.

·Ability to lift and/or move merchandise weighing up to 50 lbs.

·Ability to ascend/descend ladders to retrieve and/or move merchandise.

·Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse to accomplish work.

·Available to work between 12 and 16 hours per week, with a flexible schedule, including nights, weekends, and holidays. While this is the minimum availability, scheduled hours may differ based on business needs.

·Regular and predictable attendance with the flexibility to adjust class assignments based on demand, ensuring 3-4 classes are taught per week.

·Ability to work in a coffee bar area with exposure to hot equipment, steam, varying temperatures, and potential airborne and physical coffee-related allergens.

Qualifications & Experience

·Must be 18 years of age or older at time of employment.

·Passion for coffee and in-depth knowledge of brewing methods, coffee origins and equipment.

·Ability to create engaging, hands-on experiences for customers.

·Strong enthusiasm for coffee and a genuine eagerness to share knowledge with others.

·Excellent communication, problem-solving, and decision-making abilities.

·Passion for community engagement and delivering exceptional customer experiences.

·Proficiency in Microsoft Office and retail management systems preferred.

This job description represents a summary of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Responsibilities, tasks, and duties of the jobholder might differ from those outlined in the job description and other duties, as assigned, may be part of the job. This job description is not an employment agreement or contract. Sur La Table has the exclusive right to alter this job description at any time without notice.

The CSC family of brands provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial, state or local laws.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Washington state applicants only: If you believe that this job posting does not comply with applicable Washington state law, please notify us by sending an email to [email protected].

It is unlawful in Massachusetts to require or administer a lie-detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

The CSC family of brands is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please contact [email protected].

About the Company

CSC Generation

Acquires and revitalizes retail brands

CSC Generation acquires underperforming retail brands and grows them into profitable ventures by integrating them into its shared operating platform. It operates across retail, e-commerce, and wholesale, leveraging technology, skilled staff, efficient processes, and scalable operations to optimize product sourcing, marketing, fulfillment, and customer experience. Its portfolio includes brands like DirectBuy, One Kings Lane, Sur La Table, Touch of Modern, and Cherry Man Industries, collectively offering over 325,000 products and attracting about 10 million monthly page views. The company differentiates itself by targeting “unsexy” opportunities others overlook and by applying its centralized platform to turn around and scale these brands into sustainable revenue generators. Its goal is steady growth and profitability by transforming underperforming brands into thriving parts of its portfolio, serving a wide range of consumers and business clients.

Company size: 201-500
Company stage: Series E
Total funding: $107.6M
Headquarters: Chicago, IL
Founded: 2016

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