Quality Technician

Career Area:

Manufacturing

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Job Purpose:

The Quality Technician is responsible for supporting the Quality function by ensuring compliance with SPM quality requirements throughout the product lifecycle. This role performs incoming inspection of materials and components, verifies supplier documentation and certifications, maintains quality records, supports the calibration programs, and supports employee training and competency processes.

This position plays a key role in ensuring that products shipped to customers meet applicable engineering, quality, traceability, and regulatory requirements.

Main Responsibilities:

• Perform incoming inspection of raw materials, purchased components, and supplier-provided products to verify compliance with engineering drawings, specifications, purchase order requirements, and quality standards.
• Review and validate material test reports (MTRs), certificates of conformance (COCs), and other supplier quality documentation to ensure traceability and compliance.
• Support inspection and verification of materials intended for manufacturing builds, inventory replenishment, and customer sales orders.
• Prepare, review, and compile manufacturing documentation packages, including inspection reports, mill certificates, manufacturing records and relevant quality dossiers.
• Generate and verify customer certification packages prior to shipment to ensure all contractual and quality requirements are satisfied
• Support nonconformance identification, containment, documentation, and corrective action activities.
• Maintain and administer the site calibration program, including scheduling, tracking, and documenting calibration of inspection, measurement, and test equipment.
• Ensure calibrated equipment remains within validity periods and is removed from service when calibration requirements are not met.
• Assist with internal, customer, and third-party audits by preparing quality records and providing support during audit activities.
• Support continuous improvement initiatives by identifying opportunities to improve inspection processes, documentation controls, and quality system effectiveness.
• Follow organizational policies, quality management system requirements, and safety procedures while maintaining effective communication across operations, engineering, supply chain, and customer-facing functions

SKILL DESCRIPTORS:

• Quality Inspection: Knowledge of inspection methods, techniques, and measuring equipment used to verify compliance with engineering drawings, specifications, and quality standards.
• Document Control and Traceability: Knowledge of quality documentation requirements, document retention practices, material traceability, and certification management.
• Quality Management Systems: Understanding of quality management principles, procedures, and continuous improvement methodologies within a manufacturing environment.
• Attention to Detail: Ability to accurately review documentation, certifications, inspection results, and records while maintaining a high level of accuracy.
• Effective Communications: Ability to effectively communicate quality requirements, inspection findings, and corrective actions with suppliers, operations personnel, customers, and management.
• Problem Solving: Ability to investigate discrepancies, identify root causes, evaluate risks, and recommend appropriate corrective actions.
• Calibration Management: Knowledge of calibration principles, measurement uncertainty awareness, equipment control processes, and maintenance of calibration records.
• Training Administration: Ability to coordinate employee training programs, maintain competency records, and monitor qualification requirements.
• Computer Literacy: Knowledge with ERP systems, Microsoft Office applications, power apps, and electronic document management systems.
• Customer Focus: Understanding of customer quality requirements and commitment to ensuring products and documentation meet customer expectations

BASIC REQUIREMENTS:

• Diploma, Technical Certificate, or Associate Degree in Quality, Engineering, Manufacturing, Industrial Technology, or a related discipline.
• Minimum 2 years of experience in a manufacturing, quality, inspection, or technical support role.
• Experience interpreting engineering drawings, material certifications, and technical specifications.
• Experience working with inspection tools and measuring equipment.
• Familiarity with quality documentation, traceability, and certification requirements.
• Proficiency in Microsoft Office applications, particularly Excel, Word, and Outlook.
• Ability to manage multiple tasks while maintaining accuracy and attention to details.
• Strong written and verbal communication skills.

Preferred qualifications:

• Experience within oil and gas, pressure pumping and control equipment, valves, pumps, or related industrial manufacturing environments.
• Knowledge on ISO 9001 and API Q1 and Q2 quality management system requirements.
• Experience administering calibration programs and training records.
• Internal Auditor training or quality-related certification.
• Understanding of material traceability, pressure-containing equipment documentation, and manufacturing certification packages.

Addition Details:

• No ISE or Payroll Transfer
• Travel Requirement: Up to 10%
• Work Location: On-site shop and manufacturing facility in B-18.

Posting Dates:

Caterpillar is an Equal Opportunity Employer.  Qualified applicants of any age are encouraged to apply

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