Thrive Aviation

Private jet charter operator with jet cards

Inside Sales Representative

Sales Development RepresentativeConfirmed live in the last 24 hours

Full-timeHenderson, NV, USANo salary listedIn-person

About the Job

Requirements

At least 2 years of inside sales, sales development representative/business development representative, or lead qualification experience.
A track record of meeting or exceeding activity-based key performance indicators, including call volume, lead generation, and qualified handoffs.
Experience using customer relationship management platforms such as Salesforce, HubSpot, or similar, with strong data discipline.
Ability to generate leads through outbound activity and qualify them using structured frameworks such as Budget, Authority, Need, and Timeline.
Strong verbal and written communication skills and a polished phone presence suitable for engaging affluent and executive-level prospects.
Strong organizational skills, meticulous customer relationship management data entry, and pipeline management habits.
Ability to represent a premium brand with discretion, courtesy, and attention to detail.
Ability to maintain high daily activity volume and a positive attitude through rejection.
Ability to receive feedback, adapt scripts, and improve outreach techniques.
Ability to quickly learn and explain the HondaJet HA-420 and Bombardier Challenger 3500 aircraft and Arulean Air's offerings.

Responsibilities

Contact inbound leads within 48 hours by phone, email, and online channels.
Conduct outbound prospecting through cold calls, email campaigns, and LinkedIn outreach to develop business opportunities.
Qualify leads using established frameworks, including Budget, Authority, Need, and Timeline, to assess fit and readiness.
Maintain daily activity volume for calls, emails, and follow-ups in line with targets set by the Head of Sales.
Hand off qualified leads to the appropriate regional Vice President of Sales with complete, actionable information.
Record client interactions, prospect profiles, temperature scores, flight needs, and qualification details accurately and promptly in the customer relationship management system.
Maintain current lead stages, contact history, and activity logs to ensure customer relationship management data integrity.
Track post-handoff outcomes in the customer relationship management system to refine qualification criteria and improve handoff quality.
Serve as the first point of contact for prospective clients and provide accurate information about the aircraft and the company's value proposition.
Nurture early-stage prospects who are not ready for handoff through scheduled follow-ups and relationship building.
Report activity volume, conversion rates, and handoff counts weekly to the Head of Sales, and obtain approval for outreach strategy, scripts, and qualification criteria.
Receive and act on marketing campaign leads promptly and provide the Marketing Manager feedback on lead quality and temperature.
Coordinate lead handoffs with regional Vice Presidents of Sales and use their feedback to improve lead quality.
Escalate cross-territory strategic questions or major account inquiries through the Head of Sales to the Chief Sales Officer.
Collaborate with the Marketing Manager to update phone and email scripts.
Maintain current product knowledge of both aircraft types and Arulean Air's program offerings.
Comply with company disclosure restrictions and avoid communicating undisclosed or inaccurate information to prospects.
Immediately escalate unclear or sensitive prospect questions to a Vice President of Sales or the Chief Sales Officer.

Desired Qualifications

Experience in private aviation, fractional ownership programs, luxury goods or services, real estate, financial services, or other high-value client-facing environments.
A Bachelor's degree in Business, Marketing, Communications, or a related field; equivalent professional experience will be considered.

Description

Arulean Air LLC is seeking a driven Inside Sales Representative to serve as the first point of contact for prospective clients. This role is responsible for qualifying inbound and outbound leads, understanding prospect needs and profiles, and handing off high-quality opportunities to the appropriate regional VP Sales. The ideal candidate combines SDR discipline and high-volume outreach skills with the professionalism required to engage affluent individuals and corporate decision-makers in the fractional aviation ownership market.

Requirements

Key Responsibilities

1. Lead Qualification & Outreach

Conduct timely initial outreach to all inbound leads within 48 hours via phone, email, and online channels
Execute outbound prospecting activities (cold calls, email campaigns, LinkedIn outreach) to develop new business opportunities
Qualify leads using established frameworks (BANT: Budget, Authority, Need, Timeline) to assess fit and readiness
Maintain a consistent daily activity volume (calls, emails, follow-ups) in line with targets set by Head of Sales

2. Lead Handoff & CRM Management

Hand off qualified leads to the appropriate VP Sales (SoCal, Bay Area, or Desert Southwest) with complete and actionable information
Record all client interactions, prospect profiles, temperature scores, flight needs, and qualification details in CRM with accuracy and timeliness
Ensure CRM data integrity by maintaining up-to-date lead stages, contact history, and activity logs
Track post-handoff outcomes in CRM to refine qualification criteria and improve handoff quality over time

3. Prospect Engagement & Communication

Serve as the professional first impression of Arulean Air for all prospective clients
Communicate with high-net-worth individuals and corporate decision-makers with sophistication, discretion, and courtesy
Provide concise and accurate information about the program's two aircraft types, the HondaJet HA-420 (light jet) and the Bombardier Challenger 3500 (super-midsize), and about Arulean Air's value proposition
Nurture early-stage prospects who are not yet ready for handoff through scheduled follow-ups and relationship building

4. Cross-Functional Collaboration

Head of Sales: Report activity volume, conversion rates, and handoff counts weekly; receive approval on outreach strategy, scripts, and qualification criteria
Marketing Manager: Receive and act on leads from marketing campaigns in a timely manner; provide feedback on lead quality and temperature to inform campaign optimization
VP Sales (SoCal / Bay Area / Desert Southwest): Execute clean handoffs with complete CRM documentation; review post-handoff feedback to continuously improve lead quality
CSO: Escalate cross-territory strategic questions or major account inquiries through Head of Sales

5. Continuous Improvement & Compliance

Collaborate with Marketing Manager to regularly update phone and email scripts
Stay current on product knowledge for both aircraft types, the HondaJet HA-420 (light jet) and the Bombardier Challenger 3500 (super-midsize), and on Arulean Air's program offerings
Strictly comply with company disclosure restrictions — never communicate undisclosed or inaccurate information to prospects
Escalate any unclear or sensitive prospect questions to VP Sales or CSO immediately

Required Qualifications

Experience

2+ years of inside sales, SDR/BDR, or lead qualification experience
Track record of meeting or exceeding activity-based KPIs (call volume, lead generation, qualified handoffs)
Experience working with CRM platforms (Salesforce, HubSpot, or similar) with strong data discipline
Experience in private aviation, fractional ownership programs, luxury goods/services, real estate, financial services, or other high-value client-facing environments preferred

Skills & Competencies

Prospecting & Qualification: Proven ability to generate leads through outbound activity and qualify them using structured frameworks (BANT, etc.)
Communication: Excellent verbal and written communication skills; polished phone presence appropriate for engaging affluent and executive-level prospects
CRM Proficiency: Strong organizational skills with meticulous CRM data entry and pipeline management habits
Professionalism: Ability to represent a premium brand with discretion, courtesy, and attention to detail
Resilience & Drive: Self-motivated with the discipline to maintain high daily activity volume and a positive attitude through rejection
Coachability: Willingness to receive feedback, adapt scripts, and continuously improve outreach techniques
Product Knowledge: Ability to quickly learn and articulate the appeal of the HondaJet HA-420 (light jet) and the Bombardier Challenger 3500 (super-midsize), and of Arulean Air's offerings

Education

Bachelor's degree in Business, Marketing, Communications, or a related field preferred
Equivalent professional experience will be considered

About the Company

Thrive Aviation

Private jet charter operator with jet cards

Thrive Aviation provides on-demand private jet charter services through a jet card membership that gives clients access to its fleet at fixed hourly rates. The fleet includes new and custom jets from Cessna, Bombardier, and Gulfstream, equipped with WiFi and cabin management systems for luxury travel, and can reach smaller airports and remote destinations. It differentiates itself by focusing on high‑end, relationship-driven service and recurring revenue from jet card members rather than one-off charters. Its goal is to build and maintain a loyal base of private and corporate travelers, delivering efficient, flexible, and luxurious air travel.

Company size: 51-200
Company stage: Not listed
Total funding: Not listed
Headquarters: Paradise, NV
Founded: 2018

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