Q

Qualcomm

Designs mobile chips and licenses wireless patents

Network Engineer - IT Engineering

Network Engineering & AdministrationConfirmed live in the last 24 hours
Full-timeMexico City, CDMX, MexicoNo salary listed

About the Job

Requirements

  • Three to five years of hands-on experience in enterprise network operations.
  • Strong working knowledge of Layer 2 and Layer 3 networking protocols, including STP, VLAN, OSPF, BGP, and EIGRP.
  • Experience operating and troubleshooting enterprise wireless (Wi-Fi) infrastructure.
  • Familiarity with network monitoring and management tools such as SolarWinds or Cisco DNA Center.
  • Experience with Cisco routing and switching platforms such as Catalyst or Nexus, or equivalent platforms.
  • Strong written and verbal English communication skills for daily collaboration with global teams.
  • Ability to work on-site in Mexico City five days per week.
  • A bachelor's degree in Computer Science, Computer Engineering, Information Systems, or a related field; or a bachelor's degree in a non-technical field with at least one year of IT-related work experience; or a high school diploma or equivalent with at least three years of IT-related work experience.

Responsibilities

  • Operate, monitor, and troubleshoot enterprise LAN and Wi-Fi infrastructure across Qualcomm sites.
  • Perform configuration changes, firmware upgrades, and maintenance activities on routing and switching platforms.
  • Respond to network incidents, perform root cause analysis, and drive resolution within established SLAs.
  • Execute standard change requests following established operational procedures and change management processes.
  • Collaborate with the India operations team on shift handoffs, shared ticket queues, and operational continuity.
  • Partner with the architecture and design team in San Diego to implement approved network designs and standards.
  • Maintain accurate network documentation, including topology diagrams, asset inventories, and configuration baselines.
  • Contribute to continuous improvement of operational processes, runbooks, and automation efforts.

Desired Qualifications

  • Cisco CCNA or CCNP certification.
  • Experience working in a global, follow-the-sun operations model.
  • Familiarity with network automation tools such as Ansible and Python scripting.
  • ITIL Foundation or experience working within ITIL-based service management frameworks.

About the Company

Qualcomm

Designs mobile chips and licenses wireless patents

Qualcomm designs the Snapdragon processors and modems inside many Android phones, and it licenses its wireless patents to device makers around the world. It helped commercialize CDMA, the cellular technology behind 3G networks, and its patents cover core parts of the 4G and 5G standards that phones use to connect. The company does not run its own chip factories; contract foundries make its chips, which it sells to makers of phones, PCs, cars, and connected devices. Device makers also pay Qualcomm royalties for using its patented technology, which forms a second business alongside chip sales. Qualcomm was founded in 1985 and is based in San Diego, California.

Company size
10,001+
Company stage
IPO
Headquarters
San Diego, CA
Founded
1985

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