Account Manager - Small and Medium Customers

Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together.

The Company operates Snapchat, a visual messaging app that enhances your relationships with friends, family, and the world, and Specs Inc., a wholly-owned subsidiary dedicated to making computing more human, in addition to Bitmoji, Saturn, and other digital services.

We’re looking for an Account Manager to join our global Small and Medium Customers (SMC) organization! As a member of the Sales team, you will work in a fun, fast-paced, and fluid environment. You will need to bring a creative mindset, detail-oriented focus, and strategic acumen in your approach to building and growing long term business partnerships across brands and their partners.

What you’ll do:

• Build, manage, and grow relationships and spend with key clients and agency partners by helping them achieve performance that exceeds advertiser expectations
• Partner with account executives and creative strategists throughout the RFP process to develop innovative, insight-driven digital campaigns on Snapchat, bringing measurable ROI for our clients
• Manage projects involving complex work streams and cross-functional collaboration (internally and externally)
• Dive deep into campaign performance data; guiding KPI-driven measurement strategies, identifying performance trends, optimizing campaigns to achieve results, and providing recommendations for upsell opportunities
• Serve as the product expert by educating brands and agencies on Snap’s new and existing products, as well as advising on best practices and bespoke campaign optimizations
• Increase adoption and engagement of Snap’s self-service platform and auction-based tools, providing ongoing technical support and real-time analysis

Knowledge, Skills & Abilities:

• Understanding of advertising performance metrics and ecosystem
• Understanding of media management within a biddable auction advertising environment and demonstrated skill in educating others (e.g., advertisers, agencies)
• Strong Excel and PowerPoint skills, as well as experience with analyzing datasets, and delivering actionable insights
• Strong communication skills; both written and verbal
• Strong organizational and prioritization skills
• Ability to work effectively with cross-functional teams and all levels of management (internally and externally)
• Ability to manage multiple projects with strong attention to detail
• Ability to work in a fast paced environment and adapt to changes
  

Minimum Qualifications: 

• BS/BA degree in business, communications, marketing, or another related area of study or equivalent years of experience
• 3+ years proven experience taking complex data and evaluating success metrics to create data stories that drive campaign performance 
• 3+ years working with clients to understand the brand strategy, product attributes, main competitors, and major issues facing their business while performing in-depth data analysis that deliver both short and long term strategies
• Experience in the digital media industry with a focus on performance and brand marketing, ad-tech, programmatic in real-time bidding marketplaces, or a related field
  

Preferred Qualifications:

• Pre-existing relationships with client decision-makers and brand marketers
• Proven track record of delivering on quota and obtaining positive reviews
• A passion for Snapchat as a user and knowledge of our ad products

If you have a disability or special need that requires accommodation, please provide us some information.

"Default Together" Policy at Snap: At Snap Inc. we believe that being together in person helps us build our culture faster, reinforce our values, and serve our community, customers and partners better through dynamic collaboration. To reflect this, we practice a “default together” approach and expect our team members to work in an office 4+ days per week. 

At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets.

We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, where applicable).

Our Benefits: Snap Inc. is its own community, so we’ve got your back! We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms. Our benefits are built around your needs and include paid parental leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap’s long-term success!

Compensation

In the United States, work locations are assigned a pay zone which determines the salary range for the position. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. The starting pay may be negotiable within the salary range for the position. These pay zones may be modified in the future.

Zone A (CA, WA, NYC):

The base salary range for this position is $89,000-$133,000 annually.

Zone B:

The base salary range for this position is $85,000-$126,000 annually.

Zone C:

The base salary range for this position is $76,000-$113,000 annually.This position is eligible to participate in a sales incentive program. This position is eligible for equity in the form of RSUs.

If you believe this job description is missing required pay transparency information, please submit a report through this form: Job Description Pay Range Disclosure.