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Hilton Worldwide

Global hotel operator of branded properties

Restaurant Manager

Food & Beverage Operations ManagementConfirmed live in the last 24 hours
Full-timeHeidelberg, GermanyIn-person

About the Job

Requirements

  • Completed vocational training in hospitality, gastronomy, or a comparable qualification.
  • Professional experience in upscale hospitality or gastronomy.
  • Experience guiding a team.
  • Good German and English skills, spoken and written.
  • A service-oriented approach, organizational ability, and a high degree of personal responsibility.
  • Ability to remain composed in demanding situations and work flexibly, resiliently, and in a solution-oriented manner.
  • A well-groomed appearance, strong communication skills, and enthusiasm for excellent service.

Responsibilities

  • Ensure smooth service operations.
  • Guide service employees and trainees and ensure compliance with Hilton quality standards.
  • Act as the primary contact for guests, fulfill guest requests, and handle complaints.
  • Lead, develop, and motivate the service team.
  • Conduct employee training, staff conversations, and employee evaluations.
  • Actively work in service.
  • Plan staff deployment.
  • Ensure, implement, and maintain occupational safety and hygiene guidelines in the service area.
  • Conduct daily service briefings.

Desired Qualifications

  • Additional foreign-language skills are welcomed.

About the Company

Hilton Worldwide

Global hotel operator of branded properties

Hilton Worldwide Holdings operates a global portfolio of hotels and resorts across multiple brands to serve business travelers, vacationers, and long-stay guests. It owns, leases, manages, and franchises properties, earning revenue from rooms, food and beverage, events, and franchise and management fees. Its brands range from luxury Waldorf Astoria to full-service Hilton Hotels & Resorts and extended-stay options like Homewood Suites, targeting different customer needs. Its goal is to grow as a major global hospitality company by expanding its loyalty program and delivering consistent guest experiences to maximize occupancy and revenue.

Company size
10,001+
Company stage
IPO
Headquarters
McLean, VA
Founded
1919

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