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Concentrix

Global BPO offering customer engagement services

Account Manager

Business Development & PartnershipsConfirmed live in the last 24 hours
Full-timeBarcelona, Spain

About the Job

Requirements

  • Proficiency in English; the posting also describes the role as bilingual or English-proficient.
  • Two years of related technical sales experience is preferred, not required.
  • Familiarity with channel programs.
  • Negotiation, communication, telephone, and presentation skills.
  • Ability to work toward goals using negotiation, collaboration, motivation, and prioritization.
  • Ability to make decisions using innovation and sound judgment and problem-solving.
  • Ability to establish an individual course of action to accomplish goals.

Responsibilities

  • Manage the partner pipeline, identify new opportunities, and drive successful and profitable deal closures.
  • Understand the partner market and competition and evaluate reseller interest.
  • Build partner loyalty and develop partner competencies and certification in business unit products.
  • Ensure partners use promotions, events, and programs.
  • Work with partners to drive business unit revenue through campaigns, opportunity identification and closure, and other methods.
  • Identify and provide transparency into qualified opportunities, take action to close them with partners, and support partners in closing large deals when needed.
  • Work closely with telemarketing, end-user sales teams, and other key resources to maximize revenue and customer and partner satisfaction.
  • Monitor execution of the partner marketing plan, investment, and co-marketing activities; review and propose activities and monitor return on investment.
  • Attend country partner events to meet key partners as needed.

Desired Qualifications

  • Experience working in a channel environment and knowledge of partners and distributors.

About the Company

Concentrix

Global BPO offering customer engagement services

Concentrix provides global technology and BPO services, helping recognized brands grow and run operations more efficiently through end-to-end solutions that include customer engagement, digital transformation, and IT services. It leverages AI, APIs, and advanced analytics to tailor offerings and act as a seamless extension of each client, delivering consistent experiences across regions. Its differentiators are large-scale, technology-enabled capabilities, data-driven insights, and sector-specific expertise that enable integrated, customized solutions. The company aims to help clients achieve strategic goals by accelerating digital transformation and improving customer interactions with reliable, globally consistent service.

Company size
10,001+
Company stage
IPO
Headquarters
Newark, CA
Founded
1969

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