Quality Outcomes Manager

About Us

Cooper Norcross Health, formerly Cooper University Health Care, is a leading academic health system affiliated with Cooper Norcross Medical School of Rowan University. Headquartered in Camden, New Jersey, Cooper Norcross Health has revenues of more than $3 billion and an A+ credit rating from both S&P and Fitch Ratings.

Cooper Norcross Health has nearly 14,000 team members, including more than 2,200 nurses, more than 1,200 employed physicians representing 95 specialties and subspecialties, and more than 700 advanced practice providers.

The health system operates MD Anderson Cancer Center at Cooper as well as four hospitals – its 663-bed flagship Cooper Norcross University Hospital in Camden, its 229-bed Cooper Norcross University Hospital Cape Regional in Cape May Court House,  Children’s Hospital at Cooper Norcross Health in Camden, and The Recovery Village Cherry Hill at Cooper, a substance abuse rehabilitation and inpatient treatment facility, in partnership with American Recovery Services.

Cooper Norcross University Hospital in Camden is the only Level 1 Trauma Center in South Jersey and the busiest in the region. The hospital has been recognized as a top-performing regional hospital by U.S. News & World Report’s Best Hospitals annual survey for eight years.

More than 2.54 million patients visit Cooper Norcross Health facilities annually. Its ambulatory network encompasses three outpatient surgery centers, seven urgent care centers, a wound care center, and more than 130 physician, physical therapy, and radiology offices extending from the Delaware River to the New Jersey shore.

Cooper Norcross Health, a not-for-profit health system, was named one of America’s Best Large Employers for 2026 by Forbes, ranking among the top 200 in the nation. Visit CooperHealth.org to learn more.

Short Description

• An Outcomes Manager is an RN with at least 5 years; clinical experience related to patient population(s) of specification.
• Strong analytical skills necessary to develop, implement, and monitor an outcome-based reporting system for high-risk diagnoses, patient groups, physicians, and specific care processes.
• Prefer experience with performance improvement.
• Must possess effective communication skills, diplomacy and ability to work with all disciplines and levels.
• Responsible for preparing quality reports related to the care of specific patient population or hospital clinical departments and for regulatory bodies in collaboration with members of the interdisciplinary care team.
• Produces data reports related to specific patient populations for hospital clinical departments and for regulatory bodies in collaboration with members of the interdisciplinary care team.
• Required to have basic knowledge of quality control procedures and practices within a hospital environment.
• Must have knowledge of data collection techniques, performance improvement methods and tools (e.g., Rapid Cycle PDSA, Lean Six Sigma, etc.).
• Must have knowledge and understanding of clinical pathways or guidelines.
• Knowledge of accreditation and regulatory requirements and standards is preferred.
• Ability to communicate effectively orally and in writing, and the ability to work collaborativelywith others.
• Ability to write reports containing technical information.
• Ability to develop and present education programs and/or workshops; project management skills.
• Team building and leadership skills. Ability to oversee the work of non-clinical data abstractors, and to assist with their education regarding core measures data abstraction.
• Time management and organizational skill with the ability to multitask unrelated activities.
• Self motivated and able to work independently 

Experience Required

5 years recent clinical experience relating to Core Measures or assigned patient population(s) to be overseen.Prefer experience with performance improvement concepts and/or CORE Measure indicators

Education Requirements

RN required. Bachelor of Science in Nursing (BSN) and/or Master of Science in Nursing (MSN) preferred.

License/Certification Requirements

Current New Jersey RN licensure required. Current RN certification preferred, especially CPHQ.

Special Requirements

Salary Min ($)

USD $37.00

Salary Max ($)

USD $61.00