S

Sirius XM Radio

Subscription-based satellite radio and streaming

NOC Analyst

Full-TimeDeadline 10/5/27
No salary listed
Entry
Associate's
Lewisville, TX, USA
In Person
IT Operations
No H1B Sponsorship

About the job

Requirements
  • An Associate’s degree in Computer Science or related technical school education is required; equivalent experience may be considered in lieu of the degree.
  • Requires 0–2 years of related experience in a computer or network operations environment.
  • Must possess excellent communication skills.
  • Must be able to multitask and demonstrate attention to detail, organizational skills, and time-management skills.
  • Must work independently as a member of a team and lead by example.
  • Must work closely with IT personnel regarding operations issues.
  • Must be flexible to work a variety of 12-hour shifts, including possible weekend and overnight shifts.
  • Additional shift coverage may be requested for TSOC activities.
  • Must be proficient in Windows and Linux.
  • Experience in a Network Operations Center environment is required.
  • Experience updating and tracking technical issues in a ticketing system is required.
  • Basic systems and/or network engineering knowledge is required.
  • Must have the legal right to work in the United States.
Responsibilities
  • Assist with maintaining NOC operational, escalation, and notification documentation.
  • Own incident notifications, gather internal participants for triage sessions, and notify internal and external stakeholders.
  • Document steps taken to resolve incidents and communicate them to the incident team.
  • Coordinate necessary problem escalations with the IT Support Center and ensure operations staff and management are informed of major errors.
  • Create and update incident tickets accurately and promptly using the ticketing system.
  • Ensure all work, including logs and preventative maintenance, is completed correctly.
  • Monitor overall system, server, and application performance; record anomalies and recommend performance enhancements.
  • Identify trends in the current monitoring system and recommend changes or improvements.
  • Recommend changes and enhancements that improve operational efficiency.
  • Thoroughly communicate shift reviews to the oncoming shift.
  • Maintain logs, records, and reports related to shift operations.
  • Perform scheduled maintenance activities.
  • Perform network password reset requests.
  • Monitor computer networks and server farms from a central location, analyze problems, troubleshoot, respond to incidents, and track issues through resolution.
  • Lead incident notifications, cross-functional triage sessions, senior-leadership status updates, and communications with internal and external stakeholders during production incidents.
  • Monitor system performance 24x7 and communicate problems to the team and management.
  • Recommend and perform operational enhancements, including process improvements, documentation updates, and monitoring enhancements.

About the company

SiriusXM provides satellite radio and online streaming of music, sports, news, and talk content to North American listeners on a subscription basis, with occasional advertising on some channels. It delivers live broadcasts and on-demand shows through satellite and internet streams, plus exclusive programming and artist- or event-specific channels; in cars, it partners with manufacturers to embed the service in infotainment systems. It differentiates itself through exclusive content and partnerships, such as being the audio broadcaster for the Masters Tournament and offering artist-specific channels like Bob Marley and Jimi Hendrix. Its goal is to grow its subscriber base and advertising revenue by offering a wide range of premium audio entertainment and easy access across platforms.

Company Size

5,001-10,000

Company Stage

IPO

Headquarters

New York City, New York

Founded

2008

Get referred to Sirius XM Radio

See people who can refer or advise you

Simplify Jobs

Simplify's Take

What believers are saying

  • SXM-11 entered service September 2026, extending the fleet refresh through SXM-12.
  • Jennifer Witz targets $1.5 billion free cash flow next year with $100 million savings.
  • YouTube, Apple, Amazon, and SoundCloud partnerships expand advertising reach across 255 million listeners.

What critics are saying

  • Revenue growth stayed flat in 2026 while five-year returns trailed the market badly.
  • Streaming rivals and cheap ad-supported plans compress pricing before 2027 fleet capex relief.
  • If automakers drop default placement, SiriusXM loses distribution leverage and subscriber acquisition efficiency.

What makes Sirius XM Radio unique

  • September 2026 SXM-11 strengthened SiriusXM's North American satellite coverage and 360L reliability.
  • Sean Gibbons now leads product, technology, automotive, streaming, and ad tech integration.
  • Exclusive live sports, curated channels, and in-car distribution remain SiriusXM's durable moat.

Help us improve and share your feedback! Did you find this helpful?

Benefits

  • Medical
  • Dental
  • Vision
  • Short and Long Term Disability
  • Life Insurance
  • Flex Spending Account
  • Veterinary Pet Insurance
  • Employee Assistance Plan
  • 401K with employer match
  • Paid Time Off
  • Paid Parental Leave
  • Pre-Tax Commuter Benefits

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%
Yahoo Finance
Oct 16th, 2026
Sirius XM looks risky: flat $8.60B revenue, falling ROIC and shrinking cash margins

Sirius XM shares trade at $26.83, up 8.5% over the last six months, slightly behind the S&P 500's 9.7% return. Analysts at StockStory are passing on the stock, citing three concerns. First, long-term growth is flat. Sales of $8.60 billion over the last 12 months are close to the level of five years ago. Second, analysts expect cash conversion to slip. The free cash flow margin of 18.2% is forecast to fall to 17% next year. Third, return on invested capital (ROIC) has dropped sharply in recent years, which suggests few profitable growth opportunities remain. The stock trades at 8.4 times forward earnings. StockStory calls that cheap but warns of large downside given weak fundamentals.

4RFV
Oct 13th, 2026
Behind the Mic: Andrew McCutchen Joins SiriusXM for MLB post season; eddie olczyk Returns to chicago.

Behind the Mic: Andrew McCutchen Joins SiriusXM for MLB post season; eddie olczyk Returns to chicago. 13/10/2026 Behind The Mic provides a roundup of recent news regarding on-air talent, including new deals, departures, and assignments compiled from press releases and reports around the industry. In this week's edition, DAZN shares their newest hires for Inside the Ring, PGA Tour's The Farmers Insurance Skins Game to return to Amazon Prime on Black Friday; and more. 5-Time MLB All-Star Andrew McCutchen Joins SiriusXM as Postseason Analyst SiriusXM announced that five-time Major League Baseball All-Star and 2013 National League MVP Andrew McCutchen is joining SiriusXM's MLB Network Radio channel as an analyst for the 2026 MLB Postseason. McCutchen will make his SiriusXM debut on Wednesday, October 14. He will appear on Power Alley every Wednesday and Thursday from 10-11am ET through the conclusion of the World Series presented by Capital One. I love talking baseball almost as much as I love playing it, said McCutchen. There's nothing like October baseball, and I'm excited to join the SiriusXM team and their listeners to break down these series and the exciting moments and performances that make the postseason so great. In a distinguished Major League career that has now spanned 18 seasons, McCutchen has earned five All-Star selections (2011-2015), four Silver Slugger Awards (2012-2015) and a Gold Glove in 2012 for his play in center field. During his standout 2013 campaign, McCutchen was named the National League Most Valuable Player after compiling a .317 batting average with 185 hits, 21 home runs, 84 RBIs, and 27 stolen bases, ranking among the NL leaders in several offensive categories. His stellar play that year helped to propel Pittsburgh to its first winning record and Postseason appearance in over two decades. SiriusXM's exclusive MLB Network Radio channel offers fans daily baseball talk 365 days a year, hosted by former players, managers, front office executives, and baseball insiders. Every MLB game, from the regular season through the postseason, airs live on SiriusXM. PGA Tour's The Farmers Insurance Skins Game Returns to Prime Video on Black Friday at 9 a.m. ET with New Field of Competitors and Stunning Venue Building on last year's successful revival after a 17-year hiatus, The Farmers Insurance Skins Game will return to Prime Video for fans around the world on Black Friday, November 27 at 9 a.m. ET, with a new field of competitors vying for a $4 million purse at the stunning Atlantic Fields Club in Hobe Sound, Florida. The event will once again be developed and produced by Pro Shop Studios and Propagate Content, in partnership with PGA Tour Studios on broadcast production and Excel Sports Management as tournament organizer. This year's field includes Wyndham Clark, Brooks Koepka and Justin Thomas - who have combined for 31 PGA Tour victories and nine major championships - as well as Tour rookie Jackson Koivun, who won the 3M Open in only his third career start and later delivered the U.S. Team's winning point at the biennial Presidents Cup. Clark joins the event amid a career season, highlighted by victories at THE CJ CUP Byron Nelson, U.S. Open and BMW Championship; Koepka enters following his first season back on the PGA Tour; and Thomas makes his Skins Game debut after serving as a guest analyst last year. The response to last year's re-launch showed us how much The Skins Game still resonates with golf fans, while also proving there's an opportunity to keep making it feel fresh for a new generation, Chad Mumm, Co-Founder and President of Pro Shop. We're excited to build on that foundation as we welcome a new group of competitors, personalities and storylines that can add another chapter to the event's history. The Skins Game has always been about hole-by-hole drama, and Atlantic Fields gives that drama an incredible new stage this Black Friday, added Ben Silverman, Chairman & Co-CEO of Propagate Content. We're proud to build on our long-term partnership with Prime Video to keep growing this event into one of the signature moments on the golf calendar. Coverage will tee off at 9 a.m. ET on November 27, with no subscription or Prime membership required. Prime Video will exclusively broadcast the special event globally to start 15-plus continuous hours of live sports coverage, including the fourth annual Black Friday Football game and an NBA on Prime doubleheader following. We're thrilled to bring back The Farmers Insurance Skins Game to fans as part of another incredible slate of more than 15 hours of exclusive live sports coverage on Black Friday, said Charlie Neiman, Head of Sports Partnerships, Prime Video. Last year's revival resonated with fans around the world, and we're looking forward to another year of the world's best golfers battling it out at a spectacular course. First introduced in 1983, The Skins Game became a holiday-weekend television staple, bringing together golf legends including Jack Nicklaus, Arnold Palmer, Gary Player, Fred Couples and Tiger Woods in a loose, personality-driven competition where the stakes increased with every hole. In 2025, Pro Shop and Propagate Content led the revival of the franchise, working alongside PGA Tour Studios and Prime Video to bring the event back for the first time since 2008 and reimagine it for a new generation of fans. The 2026 event will once again be emblematic of the traditional Skins Game structure, where each hole carries a dollar value and tied holes roll over to raise the stakes throughout play. In a return to the original format, this year each player will start at zero dollars, making every hole's value and growing purse clear for fans from start to finish. Host Andrew Catalon and on-course analyst Colt Knost, who currently serve as members of the CBS Sports golf team, will return in their respecti

AlterNet
Oct 10th, 2026
The truth behind Megyn Kelly's 'morally appalling' MAGA pivot.

The truth behind Megyn Kelly's 'morally appalling' MAGA pivot. SiriusXM host Megyn Kelly speaks at the 2023 Turning Point Action conference in West Palm Beach, Florida (Image: Gage Skidmore / Creative Commons) October 10, 2026 | 12:30PM ET Megyn Kelly's pivot to MAGA boosterism has reentered the public eye in a major way, and according to a new breakdown from The Atlantic, there may be a particular moment in her career that exposes the truth behind her "drastic" and "morally appalling" shift. Once considered a more non-conformist and feminist presence during her time as a star anchor at Fox News, and a critical voice against President Donald Trump to boot, Kelly has in recent years pivoted hard towards being an overt and often foul-mouthed MAGA mouthpiece on her daily SiriusXM and YouTube show. Her shift has once again turned heads online after a "disconcerting" reaction to the "Cornell 7" college sexual assault scandal, in which she attacked the victim as "not the most attractive gal" and suggested that she was "probably thrilled to be so admired." In a new piece for The Atlantic on Saturday, staff writer Sophie Gilbert dug into why Kelly's shift towards this sort of rhetoric feels so much more drastic than other similar right-wing media "heel turns" in recent years. "We've seen some drastic heel turns in the media over the past few decades, but none quite as morally appalling as a former self-described advocate for female empowerment suggesting that a woman in this situation might have craved the attention because no one would have wanted to have sex with her otherwise," Gilbert wrote. "Normally, I have a pretty strong constitution for this kind of bad-faith rage bait. But Kelly's display this week of what I can describe only as performative hysteria has been hard to watch. Less than a minute into her show on Monday, she invoked the Salem witch trials. Twenty-three minutes in came her first pronounced use of the word f - (I counted seven in total). That the whole performance was interspersed with ad reads for supplements and a tiny avatar of Kelly pointing giddily at the 'Subscribe' button just added to the cognitive dissonance. It felt like watching morning television in Gilead." Gilbert further noted that she has found it difficult to discern how much of Kelly's reaction to the Cornell 7 case, and other similar outbursts she has had, is genuine, or is just a show to try and get attention online. She argued further that Kelly's "apparent worldview - where she herself can face sexual harassment due to patriarchal power structures that protect and even reward abusive men, but other women are likely lying - has been shaped by her rise and fall on TV news." Kelly left Fox News shortly after Trump's first term began, after she confirmed in reports that she had been sexually harassed by former CEO Roger Ailes. She moved to a much-anticipated new role at NBC News, but flamed out quickly and was fired after a series of controversial moves, leading to the position she currently finds herself in. "This moment seems to have influenced Kelly's current persona," Gilbert explained. "Public humiliation is hard for anyone to endure, but for someone with a renegade streak ('I've never been a 'pc' kind of person,' she reportedly wrote in her apology email to NBC staffers after her blackface comments), seeing so many people celebrating her failure must have been immensely painful. By the time The Megyn Kelly Show launched as a podcast in September 2020, mid-pandemic, Kelly was snidely describing her guests as lefties, complaining about the assault allegations against the Supreme Court justice Brett Kavanaugh, and raging at the 'dishonesty' of the press covering Trump."

The Desk
Sep 22nd, 2026
SiriusXM slides new satellite into operational service.

SiriusXM slides new satellite into operational service. Intuitive Machines has handed the satellite over to SiriusXM, and it has entered operational service. [email protected] September 22, 2026 Radio broadcaster SiriusXM has placed its latest satellite into operational orbit, several months after the hardware was launched into space aboard a SpaceX Falcon 9 rocket. The new satellite, SXM-11, will allow the company to continue offering satellite-based radio listeners with dozens of channels while also supporting and expanding its interactive features through the SiriusXM 360L platform, the company said in a statement. The satellite will replace XM-5 and is the 15th satellite launched for Sirius, XM and SiriusXM. The company's broader fleet update also includes SXM-12, which is scheduled to launch in 2027. SXM-11 weighed more than 15,000 pounds at launch, stands 28 feet tall and spans more than 106 feet with its solar arrays deployed. The spacecraft carries a 30-foot unfurlable S-band reflector designed to support SiriusXM's satellite audio service across North America. SiriusXM's satellite network supports more than 220 million SiriusXM-equipped vehicles across the continent and remains a core distribution platform for the company's in-car audio service. The network also supports SiriusXM with 360L, which combines satellite coverage with streaming features such as personalization, choice and interactivity. The satellite system allows SiriusXM to deliver service across broad areas, including places where cellular service may be limited. The company said SXM-11 strengthens its next-generation satellite fleet and reinforces the long-term resilience of its network. "Bringing SXM-11 into service strengthens our next-generation satellite fleet and reinforces the long-term resilience of our network," SiriusXM's Chief Product and Technology Officer Sean Gibbons said in a statement. "For listeners, that means a premium in-car experience with broad, reliable coverage, including where cellular service may be limited." Gibbons said SiriusXM with 360L brings together the reach of satellite with the choice and interactivity of streaming "to bring the best of both technologies together in millions of vehicles." Intuitive Machines said the handover continues a long-running spacecraft relationship with SiriusXM. "The handover of SXM-11 represents our 13th spacecraft delivered in partnership with SiriusXM," said Chris Johnson, the President of Intuitive Machines. "Achieving full commercial operation demonstrates the capability of our IM 1300 platform to meet demanding power, thermal and payload requirements for mission-critical commercial satellite infrastructure." SiriusXM and Intuitive Machines are continuing work on SXM-12, the next satellite in the current fleet refresh cycle. Once in service, SXM-12 will further support SiriusXM's satellite audio and data broadcast operations. SiriusXM offers dozens of commercial-free linear music streams along with a handful of news, talk, comedy and sports channels. Its latest plan costs $5 per month and allows radio listeners to access live sports play-by-play from professional and college sports organizations along with shoulder programming from the NFL, NBA, NHL, MLB and other leagues. SiriusXM 360L-equipped tuners can also access hundreds of linear streams and on-demand programs delivered over broadband.

Yahoo Finance
Sep 15th, 2026
Intuitive Machines hands over SXM-11 satellite to SiriusXM, marks 13th spacecraft in 20-year partnership

Intuitive Machines has completed the handover of its SXM-11 satellite to SiriusXM following successful in-orbit testing. The geostationary communications satellite became fully operational after launching aboard a SpaceX Falcon 9 rocket on 28 June. The milestone marks the 13th spacecraft built together by Intuitive Machines and SiriusXM over more than two decades of partnership. Work is already underway on the next satellite in the series, according to SiriusXM's Chief Product and Technology Officer Sean Gibbons. The satellite builds on previous models SXM-9 and SXM-10, strengthening SiriusXM's satellite network. Intuitive Machines shares traded 0.22% higher in after-hours trading on Tuesday.