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Amelia

Enterprise AI platforms for digital agents

Windows System Administrator

System AdministrationConfirmed live in the last 24 hours
Full-timeNew York, NY, USAIn-person

About the Job

Requirements

  • Experience administering an enterprise environment for at least 2 years.
  • Strong interpersonal and communication skills, including the ability to communicate technical concepts clearly and concisely to end users.
  • Experience working with a ticketing system, tracking work completed in hours, and completing work according to set schedules.
  • A four-year college degree, preferably a Bachelor of Science in a technical science.

Responsibilities

  • Administer and manage Active Directory.
  • Administer DNS, DHCP, and Group Policy.
  • Administer and manage Exchange 2007 and Exchange 2010.
  • Administer and manage Windows Server 2003 and Windows Server 2008.
  • Manage VMware infrastructure.
  • Administer EMC SAN systems.
  • Manage RecoverPoint replication.
  • Administer backups using at least one of NTbackup, Netbackup, Backup Exec, or a comparable backup tool.
  • Support a multi-site environment.
  • Use operating system commands and utilities.
  • Apply fundamental operating system knowledge, including disk storage and partitioning, task scheduling, command-line backup operations, installation, and configuration.
  • Perform operating system administration, including mail-system configuration, system installation and configuration, printer-system administration, basic security, and third-party software installation.
  • Work with networked and distributed computing environments, including using nslookup and tracert, adding workstations and servers to domains, mapping remote filesystems, and understanding basic routing concepts and VPNs.
  • Write administrative scripts using VBScript, batch scripting, and PowerShell.

Desired Qualifications

  • Experience with Dell, Hewlett-Packard, or IBM server hardware.
  • Data center management experience.

About the Company

Amelia

Enterprise AI platforms for digital agents

Amelia provides enterprise AI with two main platforms: Amelia Conversational AI for building Digital Employees that handle customer and internal support tasks and connect to CRM/ERP, and Amelia AIOps for automating IT operations and unifying workflow tools. The products blend deterministic rule-based logic with generative AI and include a no-code/low-code Digital Employee Builder so non‑experts can create agents and deploy them quickly. It differentiates itself through enterprise governance, deep integration with existing systems, and a hybrid AI approach, serving large organizations across banking, telecom, healthcare, insurance, and retail. Amelia aims to automate complex customer service and IT workflows at scale, accelerating AI adoption in business processes; it was acquired by SoundHound AI in 2024.

Company size
201-500
Company stage
Acquired
Total funding
$175M
Headquarters
New York City, New York
Founded
1998

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