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Medical Guardian

24/7 monitored medical alert systems

Sales Representative

Account ExecutivePosted on Nov 13
Full-timeRemote in USA

About the Job

Requirements

  • Applicants must be legally authorized to work in the United States without employer sponsorship now or in the future.
  • Call center experience is preferred.
  • Applicants must be computer proficient and able to multitask.
  • Applicants must satisfactorily complete a background and employment history investigation and drug screening.
  • Applicants must permanently reside in one of the specified states: Arizona, Delaware, Florida, Georgia, Kentucky, Massachusetts, Maryland, Michigan, New Jersey, Ohio, Pennsylvania, South Carolina, Idaho, Illinois, North Carolina, New Mexico, Nevada, Utah, West Virginia, Tennessee, or Texas.

Responsibilities

  • Handle inbound and outbound sales calls each day with urgency, care, and expertise to convert potential customers into subscribers.
  • Use the provided hardware and software, including laptops, headsets, Salesforce CRM, Microsoft applications, and the Five9 adapter, to document sales calls and activities.
  • Listen to customers, seek solutions, establish value, make recommendations, and overcome objections during the sales process to achieve sales goals and protect customers.
  • Maintain personal and professional ethics while achieving results and performing to levels that support reward, recognition, and promotion.
  • Handle at least 75 sales calls during an 8.5-hour shift.
  • Work weekends, evenings, and holidays as required.

Desired Qualifications

  • Call center experience.

About the Company

Medical Guardian

24/7 monitored medical alert systems

Medical Guardian provides connected care for seniors by selling medical alert systems with ongoing monitoring services. Its products include in-home systems with a base station and wearable button, mobile GPS-enabled devices for use inside and outside the home, and the MGMove medical alert smartwatch. All systems connect to a 24/7 U.S.-based monitoring center that can dispatch help, with features like automatic fall detection so help can be summoned even if the user cannot press a button. The company emphasizes user-friendly, wearable designs to reduce stigma and encourage adoption, aiming to help older adults live independently and age in place. Compared with other providers, it offers a diverse range of devices (including a smartwatch) and a clear focus on ease of use and reliable emergency response within a subscription model.

Company size
201-500
Company stage
Not listed
Total funding
Not listed
Headquarters
Philadelphia, PA
Founded
2005

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