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Rubrik

Cloud data management and enterprise backup

Senior Manager - Security Operations Center

Security Operations & Incident ResponseUpdated on Nov 9
Full-timePalo Alto, CA, USAIn-person

About the Job

Requirements

  • At least 8 years of experience in security operations, incident response, or a related field, including prior experience leading a SOC with incident response responsibilities in a management or senior lead role.
  • Experience serving as an Incident Manager, leading incident investigations and coordinating across teams under pressure.
  • Experience building or maturing a SOC operating model, including 24/7 coverage, playbooks, and escalation processes.
  • Hands-on background in detection and response, with fluency in SIEM/SOAR platforms and common attacker tactics and techniques, including MITRE ATT&CK.
  • Experience managing and developing SOC analysts, including hiring, mentoring, and performance management.
  • A track record of defining and reporting SOC metrics, including MTTD, MTTR, and coverage, to technical and executive audiences.
  • Experience supporting compliance frameworks and audits such as FedRAMP, SOC 2, ISO 27001, or similar.
  • Strong communication skills and comfort briefing executive leadership and cross-functional stakeholders on security posture and incidents.
  • Must be a U.S. citizen, as required for FedRAMP responsibilities.

Responsibilities

  • Hire, train, mentor, and evaluate SOC analysts across commercial and FedRAMP-scoped teams.
  • Build a culture of collaboration, ownership, and continuous learning within the SOC.
  • Monitor signal quality and analyst experience to ensure analysts work real alerts rather than chase noise.
  • Develop career paths, training programs, and succession planning for SOC analysts.
  • Direct 24/7 monitoring and ensure consistent coverage across shifts and regions.
  • Serve as Incident Manager for major security incidents, leading response and collaborating with InfoSec teams during investigations.
  • Continuously improve SOC processes, including incident response playbooks, runbooks, and escalation procedures.
  • Ensure incident response processes meet the additional rigor required by FedRAMP.
  • Own the roadmap for AI-enabled SOC capabilities, including AI-assisted triage, investigation support, and response automation.
  • Deploy AI/ML and automation to reduce L1 toil and alert fatigue, enabling analysts to focus on complex investigations.
  • Work with Threat Operations and Security Engineering to evaluate, pilot, and roll out AI SOC tools.
  • Enable safe internal use of AI tools and build the SOC's ability to detect and defend against AI-enabled threat actors.
  • Partner with Threat Operations to mature detection and expand coverage as the environment grows across cloud, SaaS, on-prem, and FedRAMP systems.
  • Work with Threat Operations to close detection gaps, reduce false positives, and align detections with current threat intelligence and MITRE ATT&CK.
  • Feed incident findings back to Threat Operations to improve detection logic.
  • Work with Security Engineering to add logging based on incident and investigation data.
  • Set the direction and operating model for a modern SOC.
  • Own planning, budgeting, staffing, and resource allocation, including for the FedRAMP-scoped team.
  • Track and report key metrics including MTTD, MTTR, analyst workload, and detection coverage.
  • Evolve the operating model as the company scales.
  • Make strategic decisions on SIEM/SOAR platforms and automation.
  • Own the SOC technology roadmap, including build-versus-buy decisions, vendor evaluation, and integration with the broader security stack.
  • Provide the CISO and executive leadership with regular updates on security posture, SOC performance, and notable threats.
  • Represent the SOC in cross-functional and executive settings, translating technical details into business risk.
  • Support FedRAMP and other security audits through evidence collection, control validation, and remediation tracking for the SOC's scope.
  • Build and maintain compliance and operational hygiene reporting for commercial and FedRAMP environments.
  • Ensure SOC processes and documentation meet regulatory and contractual requirements.

Desired Qualifications

  • Direct experience evaluating, piloting, or rolling out AI/ML-driven security tooling, such as AI-assisted triage, automated investigation, and GenAI copilots for SOC work.
  • Experience operating within or leading a FedRAMP-authorized security function.
  • Comfort with cloud-native and SaaS environments in addition to traditional on-prem infrastructure.
  • Certifications such as GCIH, GCFA, CISSP, or CISM are a plus.

About the Company

Rubrik

Cloud data management and enterprise backup

Rubrik provides cloud data management and enterprise backup software that protects and manages data across on‑premises and cloud environments. It automates backup and recovery, offering cloud-native protection for AWS, Azure, and Office 365 plus archival to Microsoft Azure, with backups designed to be immutable to resist ransomware and enable fast, 100% data recovery and instant VM and database restores. The product integrates with major platforms like AWS, GCP, Microsoft, NetApp, Nutanix, Pure Storage, and VMware, using automated protection policies to simplify data protection and speed up restores at scale. Its goal is to help organizations safeguard data securely and efficiently while lowering total cost of ownership and the effort required to manage backups.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Palo Alto, CA
Founded
2014

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