I

Intuit

Tax, accounting, and personal-finance software

Sales Intern - Core SMB/EMM

Sales & Account ManagementConfirmed live in the last 24 hours
Internship · Summer 2027Mountain View, CA, USA

About the Job

Requirements

  • Currently enrolled in a bachelor's degree program in any major and expected to graduate after the internship ends.
  • Familiarity with AI tools and curiosity about applying AI to real-world problems.
  • Legally authorized to work in the United States on a full-time basis for the duration of the internship.
  • Able to work in a hybrid environment at an Intuit office location determined by the team and role.
  • Strong verbal communication skills, comfort speaking by phone, and ability to listen for customers' unstated needs.
  • Responsive to real-time, AI-guided coaching and willing to apply feedback on subsequent calls.
  • Comfortable working in a metrics-driven environment with clear targets.
  • Interested in the full customer relationship and ecosystem, rather than a single transaction.
  • Basic technology comfort, including CRM tools, dual-monitor multitasking, chat, and AI copilot tools.

Responsibilities

  • Shadow warm handoffs from Customer Success, including inbound phone calls, inbound chats, and scheduled appointments with existing QuickBooks Desktop and QuickBooks Online customers.
  • Learn a structured, consultative discovery process covering accounting, bookkeeping, payroll, payments, and bill pay.
  • Practice translating customer needs into recommendations tied to business outcomes such as time saved, money saved, or peace of mind.
  • Observe conversations that guide Desktop customers to the appropriate QuickBooks Online offering and QBO customers to the appropriate plan and ecosystem attachment.
  • Gain hands-on experience with Payroll (Workforce), Payments, Bill Pay, and QuickBooks Expert Services.
  • Use AI-assisted tools such as Cresta for real-time guidance, compliance, and attachment prompts.
  • Learn how units, RPI, and AV Mix (ecosystem attachment rate) are tracked and what drives them in a metrics-driven sales environment.
  • Practice logging referral sources, conversation outcomes, and attachment data in CRM/Salesforce.
  • Participate in coaching sessions and call calibration focused on consultative discovery and solution fit.
  • Complete an end-of-internship project presenting learnings about consultative, ecosystem-led selling.

About the Company

Intuit

Tax, accounting, and personal-finance software

Intuit provides financial technology tools for consumers and small businesses. Its main products are TurboTax for tax preparation, QuickBooks for accounting, and Mint for personal finance management. These tools typically operate on a subscription basis or behind transaction fees, with features that help users file taxes, track income and expenses, and manage budget and goals. The software ecosystem is designed to connect tax, accounting, and personal finance in one place, improving workflows for individuals, freelancers, and small business owners. Security is a priority, with measures like multi-factor authentication and anti-fraud protections to protect user data. Intuit’s goal is to help people achieve financial well-being by educating users and delivering easy-to-use, reliable financial software across different needs and customer segments.

Company size
10,001+
Company stage
IPO
Headquarters
Mountain View, CA
Founded
1983

Recently Posted Jobs

Explore more opportunities at Intuit

See more jobs