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Fanatics

China-based licensed sports merchandise retailer

Senior Manager - Transformation

Business OperationsConfirmed live in the last 24 hours
Full-timeNo salary listed

About the Job

Requirements

  • Requires 5–7 years of transformation experience; consulting, turnaround, or private equity experience in back-office or service operations environments is preferred.
  • Requires a bachelor's degree in engineering, finance, business, economics, accounting, or a similar field.
  • Strong quantitative modeling and analytical skills, written and verbal communication skills, and financial acumen.
  • Experience building teams, defining processes, and operating during high growth, with a track record of integrating teams and navigating multiple cultures.
  • A team-first management mindset and a collaborative approach to solving problems with direct reports.
  • Superior project management skills and the ability to apply a structured approach across multiple complex, cross-functional projects.
  • Strong reasoning and analytical skills, with a track record of translating insights into actionable strategies.
  • Interpersonal skills to engage and collaborate with people from varied backgrounds and skill levels.
  • Must be based in Miramar, Florida, or Dallas/Coppell, Texas, or be willing to relocate.

Responsibilities

  • Analyze and optimize current workstreams and process flows.
  • Partner with cross-functional stakeholders to create new processes and technical solutions that enable growth.
  • Double pre-press capacity and define how to enable future capacity expansion across people, process, and technology.
  • Implement performance management to identify opportunity areas and establish continuous-improvement infrastructure.
  • Own multiple high-impact business initiatives simultaneously and work cross-functionally to ensure their executional and strategic success.
  • Set goals, drive large programs and analytics, present progress updates, and deliver recommendations to senior leaders.
  • Engage with end-consumers and channel partners to develop Collectibles' industry knowledge base and thought leadership.

Desired Qualifications

  • An MBA is preferred.
  • Consulting, turnaround, or private equity experience in back-office or service operations environments is preferred.

About the Company

Fanatics

China-based licensed sports merchandise retailer

Fanatics China is a joint venture between Fanatics Inc. and Hillhouse Capital that localizes and scales licensed sports merchandise for China. It designs, manufactures, and markets fan gear for Chinese consumers, operating a multi-channel model that includes building and running e-commerce sites for global leagues and teams, exploring online marketplaces, and developing physical retail concepts. Its product workflow combines technology, data, and on-demand manufacturing to manage the entire supply chain, enabling fast response to demand. The company differentiates itself through a China-focused approach backed by Hillhouse’s network and investments, its end-to-end vertical commerce model, and partnerships with hundreds of sports organizations, which together help it navigate China’s complex retail landscape. The goal is to satisfy a previously underserved Chinese market for licensed sports merchandise by creating localized products and channels that connect fans with official gear.

Company size
10,001+
Company stage
Growth Equity (Venture Capital)
Total funding
$5.2B
Headquarters
Huangpu, China
Founded
1995

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