Government & Institutional Banking Sales Associate

Why Bank OZK

Founded on a legacy of more than 120 years in banking, Bank OZK is much more than just a company. We’re nationally recognized as an industry leader in financial services. That means we combine exceptional service with innovative technologies to deliver smart solutions to our clients across the country. We’re investing in small businesses, fueling economies in local communities and changing skylines in the largest cities across America. Here, we're not simply filling roles. We're fostering even greater careers.

The foundation for a great career starts with an exceptional team and a comprehensive benefits package. We believe in providing our dedicated team members with the best resources to support their physical, mental and financial wellbeing, including generous PTO, 401(k) matching, health, dental, vision (and pet!) insurance as well as special perks and discounts. Learn more about Bank OZK benefits.

Job Purpose & Scope

Provides sales and service support to GIB by assisting throughout the analysis of the funds and/or sales cycle. This role partners with the stakeholders and business line partners to provide solutions in a consultative manner while incorporating a keen awareness of risk and a client focused perspective. Focus is to provide solutions to our clients to result in growing balances and income. 

Essential Job Functions

1. Analyzes, evaluates, and mitigates operational, regulatory, and reputational risk regarding GIB business.

2. Identifies opportunities to deepen existing customer relationships by offering solutions to meet identified needs and prospects for new business.

3. Maintains existing business and/or relationships with our GIB clients.

4. Develops and prepares responses to Requests for Proposals, (RFP’s) reviews and presentations, as appropriate.

5. Prepares documentation required for new and existing GIB clients.

6. Serves as a subject matter expert for sales, implementation, and operations for CDARS/ICS products.

7. Performs timely follow-up on newly implemented services to ensure the client’s needs are met.

8. Develops a good understanding of all sales tools and pricing options.

9. Performs pricing calculations during client portfolio review.

10. Participates and proposes ideas for pre-call planning.

11. Performs research and follow up analysis after client requests.

12. Prepares presentations for client, working group, and other meetings.

13. Develops awareness of local competition and market pricing for GIB services.

14. Maintains an awareness of trends and new developments in the field of public funds and institutional deposits through attendance at trade shows and related seminars.

15. Understands the client’s business, their specific needs, and expectations to deliver knowledgeable, accurate and professional customer service with the ability to handle customer issues or complaints effectively.

16. May travel on company business. 

17. Regularly exercises discretion and judgment in the performance of essential job functions. 

18. Maintains good punctuality and attendance to work.

19. Follows Bank policy, procedures, and guidelines.

Knowledge, Skills & Abilities

1. Knowledge of public funds and treasury management processes and procedures, from either a practitioner’s or banker’s perspective.

2. Knowledge of selling and closing techniques. 

3. Ability to maintain attention to detail.

4. Ability to interact with all levels in a client environment.

5. Ability to develop increasing responsibilities.

6. Ability to write responses to requests for proposals (RFPs).

7. Ability to communicate effectively both verbally and in writing and to demonstrate effective presentation skills.

8. Ability to demonstrate effective organizational and time management skills while managing multiple priorities and projects with exacting deadlines. 

9. Ability to read and interpret documents such as agreements, operating and maintenance instructions, and procedure manuals. 

10. Ability to demonstrate understanding of economic, financial, industry, and organizational data to accurately diagnose customers’ business strengths, weaknesses, and key issues resulting in sales strategies and plans and the recommendation of new products and services necessary to meet customer demands.

11. Ability to write routine reports and correspondence. 

12. Ability to speak effectively before groups of customers or employees of organization. 

13. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.

14. Ability to apply concepts of basic math, algebra, and geometry. 

15. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. 

16. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

17. Ability to produce detailed, accurate, thorough, and timely work.

18. Ability to demonstrate effective business development skills.

19. Ability to establish and fulfill customer commitments in a timely manner.

20. Ability to work within a team or one-on-one sales environment.

21. Willingness and ability to develop expertise and then share that expertise with others.

22. Ability to travel for business purposes.

23. Skill in using computer skills and Microsoft Office, including Word, PowerPoint, Outlook, and Excel.

Basic Qualifications

1. High school diploma or equivalent, required; Bachelor’s degree or commensurate work experience, preferred.

2. 1+ year of related public funds/ large deposit/Treasury Management/finance/banking work experience, required.

3. 1+ year of sales or sales support experience, preferred.

Job Expectations

Operate customary equipment and technology used in a business environment, with or without accommodation.

Notes: This description is not an exhaustive list of all job functions, duties, skills, and job standards required.  Other job functions, duties, skills, and standards may be added.  Management reserves the right to add or change the job requirements at any time.

This position is not eligible for employer-sponsored work authorization or immigration assistance. Applicants must be able to maintain authorization to work in the United States without current or future sponsorship by Bank OZK.

EEO Statement

Bank OZK is an equal opportunity employer and give consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by federal, state, and local law. Member FDIC.