METRO/MAKRO

Wholesale food for HoReCa and traders

Department Manager - Warehouse

Inventory Control & Cycle CountingPosted on Nov 11

Full-timeKarachi, Karachi City, Sindh, PakistanNo salary listedIn-person

About the Job

Requirements

A Bachelor's or Intermediate qualification is required.
Six to eight years of experience is required.

Responsibilities

Manage and organize customer/client deliveries to ensure the correct quantity and specifications.
Stay informed about orders and stock availability, and lead hands-on, timely, efficient deliveries while ensuring smooth customer service.
Verify daily fuel costing and transactions, and ensure the related documentation is maintained properly.
Update key performance indicators daily.
Handle and coordinate customer complaints related to delivery issues.
Obtain customer feedback periodically.
Coordinate with head office regarding fuel expenses, key performance indicators, fixed costing, and third-party vehicle expenses.
Manage overall stock management, including stock ordering, stock correction, and stock delivery from the store to the warehouse.
Plan and manage the warehouse, transportation, and customer services for ambient and non-ambient warehouses.
Liaise with the internal audit and quality assurance departments to conduct audits.
Build and maintain strong relationships with internal stakeholders and external service providers.
Maintain metrics and analyze data to assess performance with relevant stakeholders, including but not limited to TSM.
Ensure daily stock corrections are processed with complete documentation and entered into the system according to communicated standard operating procedures.
Ensure stock is received according to communicated standard operating procedures and guidelines.
Conduct daily verification of receiving against the goods receipt summary.
Ensure best-before-date implementation according to shared guidelines.

Job Description

Manage and organize the delivery to be made to customers/client in right quantity and specification
Being thoroughly informed with orders, stock availability, lead a hands-on and timely efficient delivery along with smooth customer service
To verify daily fuel costing and transactions and to further ensure the proper documentations pertaining to it
To update the KPIs on daily basis
To handle and coordinate customer complaints regarding delivery issues
To acquire customer feedback on periodical basis.
To coordinate with head office regarding fuel expenses, KPIs, fixed costing, third party vehicle expenses etc.
Manage overall Stock Management (Stock Ordering, Stock Correction, Stock Delivery to Warehouse from Store)
Plan and manage warehouse, transportation, and customer services for ambient & non-ambient warehouse.
Liaison with internal audit & QA department to conduct audit.
Building and maintaining strong relationships with internal stakeholders as well as external service providers.
Maintain metrics and analyze data to assess performance and
with relevant stakeholders including but not limited to TSM.
Ensure daily stock corrections are processed with complete documentations and entry in system therefore as per communicated SOPs.
Ensure receiving of stocks is done as per communicated SOPs and guidelines.
Conduct daily verification of receiving with GR Summary.
Ensure BBD implementation as per shared guidelines.

Qualifications

Bachelors or Intermediate with 6-8 years of experience

Additional Information

About the Company

METRO/MAKRO

Wholesale food for HoReCa and traders

METRO supplies food and related products to professionals, including hotels, restaurants, caterers (HoReCa) and independent traders, through large physical stores and a delivery network. Its product access combines in-store shopping with Food Service Distribution (FSD) and a digitally connected experience, plus METRO MARKETS, an international online marketplace for professional customers that has grown since 2019. The company’s approach extends across more than 30 countries and relies on a multichannel model to reach about 15 million customers, supported by a workforce of over 85,000 and a 2023/24 sales figure of €31 billion. METRO prioritizes sustainability and reports recognition from indices like MSCI, Sustainalytics and CDP. The goal is to meet professional customers’ needs with reliable, scale-enabled wholesale distribution and digital marketplaces that enable efficient purchasing while expanding international reach.

Company size: 501-1,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Düsseldorf, Germany
Founded: 1964

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