Genetec

Unifies video surveillance, access, ALPR

Account Executive - Public Safety

Account ExecutiveConfirmed live in the last 24 hours

Full-timeRemote in USA

About the Job

Requirements

Thorough understanding of operations, compliance requirements, and workflows within Public Safety and Public Administration agencies.
Established relationships within the Public Safety and Public Administration vertical.
Proven ability to sell to committees and navigate complex, hierarchical procurement environments.
Strong understanding of how Genetec products align with end-user operations and workflows.
Familiarity with vertical-specific trade shows, associations, and publications.
Deep knowledge of procurement processes and requirements used by public sector end users.
Ability to anticipate product and market needs based on vertical-specific trends.
Comprehensive understanding of the Genetec platform as it relates to Public Safety and Public Administration.
Strong time management and territory planning skills, particularly in roles requiring significant travel.

Responsibilities

Understand each customer's current environment and long-term goals to proactively expand Genetec product usage.
Help customers fully use the platform, close consumption gaps, and become advocates for Genetec within their organizations.
Foster customer relationships that lead to advocacy within the public safety community.
Proactively identify and pursue new business opportunities.
Understand where buyers are in the buying cycle, influence early, promote the grants program, and position Genetec in requests for proposals when needed.
Work with end-user customers, channel partners, and the PAE to align on goals and strategies to drive demand for the platform.
Align with Sales Engineers, subject matter experts, PAEs, and the Genetec partner team to minimize conflict and meet customer needs.
Attend and contribute to trade shows focused on Public Safety and Public Administration.
Lead and support regional and national user groups to deepen customer engagement and insight.
Maintain disciplined, strategic, and timely customer relationship management activity.
Continuously expand product and industry expertise through Genetec resources.
Use internal tools and follow internal processes and human resources systems required for the Account Executive role.
Meet annual targets for expansion sales with existing customers, new sales with new-logo accounts, strategic technology partnership development and engagement, leads generated and converted, end-user references, user-group participation and effectiveness, customer relationship management, product and industry knowledge, and forecasting accuracy.

Account Executive, Public Safety

Genetec · United States (Remote) · Full-time · Posted 2026-07-09

Workplace: remote

Department: Sales

Description

Job overview:

Genetec is a leading provider of video management, access control products and license plate recognition. A key area of focus is our Public Safety and Public Administration verticals. Our Unified Genetec Solution offers a comprehensive range of products that help agencies meet their operational goals and workflows.

The Account Executive (AE) on this team will be responsible for understanding those goals, customer specific workflows, and aligning the Genetec solution accordingly, covering the territories of Idaho, Utah, Washington and Oregon.

Your day at a glance:

Your primary responsibility as Public Safety / Public Admin AE is to grow market share and adoption of Genetec products. Below are the key areas of focus and estimated time allocations:

Existing Customers (30%)

Portfolio Expansion – Understand each customer’s current environment and long-term goals to proactively expand Genetec product usage
Product Adoption – Close consumption gaps by helping customers fully use the platform and become strong advocates for Genetec within their organization
Customer as a Reference- Foster strong relationships that lead to customer advocacy within the public safety community

New Logo Customers (35%)

Prospecting – Proactively identify and pursue new business opportunities
Aligning with the Buying Cycle – Understand where buyers are in the cycle, influence early, promote our grants program, and position Genetec in RFPs when needed

Partner Collaboration (15%)

Account Planning and Target Accounts – Work closely with end user customers, channel partners, and your PAE to align on goals, strategies to drive demand for the platform
Internal Collaboration – Align with Sales Engineers, SMEs, PAEs and the Genetec partner team to minimize conflict and meet customer needs

Marketing (10%)

Tradeshows – Attend and contribute to events focused on Public Safety and Public Admin verticals
End User Groups – Lead and support regional/national user groups to deepen customer engagement and insight

Administrative (10%)

CRM – Maintain disciplined, strategic, and timely CRM activity
Training and Product Knowledge – Continuously expand product and industry expertise through Genetec resources
Internal Systems and Processes – Leverage internal tools, follow internal processes, and HR systems required for the AE role

What makes you a great fit:

Thorough understanding of operations, compliance requirements, and workflows within Public Safety and Public Administration agencies
Established relationships within the vertical
Proven ability to sell to committees and navigate complex, hierarchical procurement environments
Strong understanding of how Genetec products align with end user operations and workflows
Familiarity with vertical-specific tradeshows, associations, and publications
Deep knowledge of procurement processes and requirements used by public sector end users
Ability to anticipate product and market needs based on vertical-specific trends
Comprehensive understanding of the Genetec platform as it relates to Public Safety and Public Admin
Exceptional time management and territory planning skills, particularly in roles requiring significant travel

AEs will be evaluated based on their annual targets and performance in the following areas:

Expansion sales with existing customers
New sales with new logo accounts
Strategic technology partnership development and engagement
Leads generated and converted
Number and quality of end-user references
Participation and effectiveness in user groups
CRM management and discipline
Product and industry knowledge
Forecasting and forecasting accuracy

Let’s talk perks!

Attractive compensation package with 401K match
Training Tuition Reimbursement Program
Work-life balance with a flexible working schedule

We know that diverse backgrounds and experiences bring great value to our teams. Even if you don't think you tick all the boxes, we still encourage you to apply - your profile may surprise us!

Thank you for your application, but please note that only selected candidates will be contacted. Head-hunters and recruitment agencies may not submit resumés/CVs through this Web site or directly to managers.

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About the Company

Genetec

Unifies video surveillance, access, ALPR

Genetec builds open-platform software and hardware that secures physical spaces, supports public safety, and streamlines operations. Its flagship Security Center combines video management, access control, and automatic license plate recognition (ALPR) into one integrated system, along with other security features. Unlike some competitors, Genetec emphasizes an open ecosystem and cross-domain integration, enabling a single platform to work with various devices and partners while helping customers scale without vendor lock-in. The company’s goal is to help organizations reduce complexity, gain better visibility, and adapt their security and operations as needs change.

Company size: 1,001-5,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Montreal, Canada
Founded: 1997

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