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Phoenix Senior Living

Senior housing operator with memory care

Executive Director

Business & StrategyConfirmed live in the last 24 hours
Full-timeBeaufort, SC, USANo salary listedIn-person

About the Job

Requirements

  • A bachelor's degree in Business Administration, Human Resources Administration, Gerontology, or another course of study related to service to the elderly is preferred.
  • Two to five years of prior General Manager or Administrator experience is preferred, or five to ten years of experience in Senior Living, Hospitality, or Skilled Nursing, including five years at the management level.
  • A valid driver's license is required.
  • A valid license to operate an assisted living facility is required if mandated by the state where the community is located.
  • The role requires the ability to stand or walk for two to four hours at a time, totaling four to six hours in an eight-hour workday.
  • The role requires the ability to sit for two to four hours at a time, totaling four to six hours in an eight-hour workday.
  • The role requires driving for 30 to 60 minutes, one to two times per week.
  • The role requires occasional support or assistance with weights up to 150 pounds, and more frequent assistance with weights up to 50 pounds.
  • The role requires occasionally lifting or carrying up to 70 pounds, and more frequently lifting or carrying up to 40 pounds, to a height of three to four feet and a distance of 30 yards.
  • The role requires repetitive simple grasping, pushing, pulling, and fine manipulation with the hands.
  • The role requires occasional bending, squatting, kneeling, and reaching up to three feet, as well as frequent climbing.

Responsibilities

  • Execute hands-on operations at the community level, including responsibility for profit and loss, financial performance, employee leadership, and resident and family satisfaction.
  • Manage the community according to company policies, procedures, and guidelines, and maintain knowledge of state and federal regulations, guidelines, and reporting relevant to daily operations.
  • Own the sales and marketing process to maximize revenue and market position.
  • Adhere to and enforce Occupational Safety and Health Administration regulations and safety procedures, including personal protective equipment, fire extinguishers, safety data sheet procedures, and lockout/tagout procedures.
  • Review incident reports and ensure corrective actions are implemented promptly.
  • Maintain compliance with laws and regulations governing assisted living facility operations, secure and post the community license as required, and maintain compliance with fire drills and disaster plans.
  • Investigate, monitor, and review work-related injuries.
  • Review and interpret monthly financial reports, explain budget variances to management, and share financial results with department heads.
  • Counsel individual managers on department budget variances as needed.
  • Submit the proposed annual budget to management and the partnership.
  • Educate department heads on budget guidelines and ensure they meet them consistently.
  • Maximize revenue and ancillary revenue opportunities, research additional opportunities to increase revenue, and take action to keep operations within budget.
  • Oversee payroll administration and accounts payable processing, and ensure accounts receivable are collected promptly.
  • Generate leads and close sales.
  • Plan, implement, and evaluate rent-up and occupancy strategies.
  • Represent the community in public settings, including presentations to large groups and meetings with community professionals and government leaders.
  • Position the community as a good neighbor by making it available for use by outside groups and organizations.
  • Assist the Community Engagement Director, focusing on medical, legal, financial, and business communities that may influence the senior market.
  • Ensure an effective external business development strategy is in place with clear accountabilities, measure and communicate results, and adjust the plan to maximize referral leads and move-ins.
  • Hold the Director of Community Relations and other community leaders accountable for predetermined numbers of quality visits and for developing appropriate referral sources that result in referral move-ins.

About the Company

Phoenix Senior Living

Senior housing operator with memory care

Phoenix Senior Living develops, owns, and operates senior housing communities in the Southeastern United States. Its portfolio includes independent living, assisted living, memory care, skilled nursing, and respite care, and the company grows by developing, acquiring, and managing properties. Residents pay for housing and levels of care, and the company uses an entrepreneurial support model that lets each community run like its own small business, tailored to local markets. Technology such as PalCare nurse calls and Paylocity for HR helps deliver care and run operations more efficiently. Compared with competitors, Phoenix emphasizes personalized, resident-focused care, a sense of community, and brand experimentation (for example, The Hammocks, a blend of active adult and independent living) to meet local demand. Its goal is to expand its growing portfolio across multiple states while maintaining individualized care and community-focused services.

Company size
201-500
Company stage
Not listed
Total funding
Not listed
Headquarters
Roswell, GA
Founded
2014

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