Tesla

Makes electric cars, robotaxis and grid batteries

Parts Advisor

Shipping & ReceivingConfirmed live in the last 24 hours

Full-timeTaguig, Metro Manila, PhilippinesNo salary listedIn-person

About the Job

Requirements

A degree or certificate from a university program in Automotive Technology is a plus, or equivalent experience and evidence of exceptional ability.
Knowledge of methods, techniques, parts, tools, and materials used in vehicle maintenance and repair.
Basic understanding of automotive techniques related to automobile repair and servicing.
Knowledge of automotive equipment and servicing methods.
Knowledge of dealer business processes and best practices.
Knowledge of dealer management system software, SAP, and Microsoft Office Suite.
One to three years of experience in the automotive industry.
Two to five years of material service and distribution experience.
Excellent oral and written communication skills and the ability to follow instructions.
Ability to establish and maintain cooperative working relationships with people contacted in the course of work, including the public.
Ability to maintain a professional integrity and appearance as a Parts Advisor.

Responsibilities

Receive stock, pick, ship, and transact materials inventory to support vehicle-service needs.
Accurately record parts transactions and data in the dealer management system.
Conduct transactions using systems, guide customers through orders, and provide order summaries.
Escalate issues requiring correction of inbound packaging problems from internal and external suppliers.
Maintain records of time, expenses, and materials.
Communicate estimated parts shipment and arrival times, including regular updates.
Follow up with customers on parts orders and ensure satisfaction with the orders.
Perform other related duties as assigned.
Help maintain service-center cleanliness.
Handle multiple priorities, organize workload, and meet deadlines.

Category	Vehicle Service
Location	Taguig
Requisition ID	226178
Type	Full-time

Job Description

Tesla Motors is looking for an experienced Parts Advisor to work on one of the most progressive vehicle brands in the world. This position requires a significant amount of customer interaction, so the ideal candidate will not only possess the customer service acumen, but also the ability to provide a basic level of technical support service.  If you are interested in becoming a part of a world class service team supporting the latest EV technology, we are interested in hearing from you.

Job Responsibilities

Receive stock, pick, ship and transact materials inventory to support the needs of vehicle service.
Accurately record parts transactions and data into Dealer Management System – attention to detail critical.
Conduct transactions w/ systems; walk customer through order and provide summary.
Escalate any issues that need to be addressed to correct any inbound packaging issues from our internal and external suppliers.
Maintain records of time, expenses, and materials.
Communicate estimated parts ship and arrival time, including regular updates.
Follow up with customer on parts order and ensure complete satisfaction with the order.
Perform other related duties as assigned.
Help maintain cleanliness of service center.
Effectively handle multiple priorities, organize workload, and meet deadlines.

Job Requirements

Degree or Certificate from a University program in Automotive Technology a plus or the equivalent in experience and evidence of exceptional ability
Methods, techniques, parts, tools and materials used in the maintenance and repair of vehicles.
Understand in basic automotive techniques related to repair and servicing of automobiles.
Automotive equipment and servicing methods.
Dealer Business Process and Best Practice.
DMS Systems, SAP, MS Office Suite.
1-3 yrs experience in the automotive industry
2-5 years material service and distribution experience.
Excellent oral and written communication skills as well as the ability to follow instructions required.
Good Communication skills
Ability to establish and maintain cooperative working relationships with those contacted in the course of work, including the public.
Maintain and perform top level professional integrity and appearance as a parts advisor.

About the Company

Tesla

Makes electric cars, robotaxis and grid batteries

Tesla makes electric cars and batteries that store power for homes and utilities, and it develops self-driving software and humanoid robots. In 2023, its Model Y became the first electric vehicle to rank as the world's best-selling car. Buyers order the Model 3 sedan, Model Y SUV, or Cybertruck pickup directly from Tesla instead of through dealers, and they charge on its Supercharger fast-charging network. It also sells Megapack and Powerwall batteries, runs a robotaxi service, and charges drivers a monthly fee for self-driving software that still needs their supervision. Tesla was founded in 2003, with Elon Musk as its lead early investor and a recognized co-founder, and it is based in Austin, Texas.

Company size: 10,001+
Company stage: IPO
Headquarters: Austin, TX
Founded: 2003

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