Love, Bonito

Direct-to-consumer women's fashion e-commerce

Retail Ambassador

Retail SalesConfirmed live in the last 24 hours

Full-timeKuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaIn-person

About the Job

Requirements

Have a passion for Love, Bonito and its products.
Relate to the mission of empowering women through style and have a strong personal sense of style and fashion.
Be comfortable approaching strangers, initiating genuine conversations, and engaging with guests.
Drive sales through a customer-centric approach.
Work effectively and respectfully with other staff members.
Multitask and work quickly in a fast-paced environment while maintaining tidiness.
Work independently and proactively as a dependable co-worker.
Take a self-starting, proactive, hands-on approach to completing work accurately and quickly.
Work 45 hours per week across five days, including weekends and public holidays, on morning and/or afternoon shifts.
Have at least one year of relevant work experience, preferably in a fashion or retail company.
Hold a minimum SPM or diploma qualification in Retail Management, Fashion, or a related field.
Have strong interpersonal and communication skills and be proficient in spoken and written English and Malay or Mandarin.

Responsibilities

Create excitement around product launches, workshops, and events for guests.
Assist in providing an excellent customer experience by speaking with guests and advising them on colour, fit, and silhouette to suit their needs.
Provide a seamless shopping experience and ensure merchandise is available on the floor in all colours, sizes, and quantities.
Maintain a clean shopping environment on the floor and in fitting rooms.
Receive and process new stock, replenishments, returns, damages, and transfers, and support stock-taking exercises.
Process payments using the point-of-sale system.
Work with the store manager to drive store sales performance.

Retail Ambassador - Midvalley

Love, Bonito · Mid Valley City, Malaysia · Full-time · Posted 2026-10-07

Workplace: on_site

Department: Retail

Description

About us

Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are the leading direct-to-consumer womenswear brand, headquartered in Singapore, with an omni-channel presence across Indonesia and Malaysia, a retail franchise in Cambodia, and are fast expanding into international markets namely Japan, Hong Kong SAR China and United States of America.

Founded in 2010, we are proudly female-founded with more than 70% female representation across our organisation, leadership and STEM roles (#girlpower!). We raised a US$50M Series C round in 2021 and know that we’re on the cusp of something great, where we’re working towards becoming the most thoughtful brand globally, for the Asian female consumer, especially when it comes to our products, community and experiences.

There’s a lot more work to be done with all of our exciting plans. So we’re looking to team up with people who are wildly passionate about making an impact and be part of a dynamic team, in a workplace with no corporate BS (yes, you read that right!).

Main Responsibilities

Create EXCITEMENT in our product launches, workshops and events for our guests.
Assist in providing the best customer experience, including speaking to guests and offering advice on colour, fit and silhouette to best suit their needs.
Provide a seamless shopping experience and ensure that all merchandise are available in all colours, sizes, and quantities on the floor.
Prepare and upkeep a clean shopping environment on the floor and at the fitting rooms
Receiving and processing new stock, replenishments, returns, damages and transfers, as well as support all stock take exercises.
Cashiering duties using the POS system to process payments.
Work with the store manager to drive store sales performance.

Requirements

You should have / be

A Love, Bonito ambassador with a passion for the brand and our products
Able to relate to our mission of empowering women through style, and have a strong personal sense of style and fashion
A strong people-person! You are not afraid of approaching strangers and striking a genuine conversation, and guests aren’t afraid to approach you either!
A performance-driven professional that drives sales through a customer-centric approach
An awesome team player with a touch of fun, encouragement, support and respect in your interactions with other staff members
A multitasker with the ability to work quickly in a fast-paced environment, and some degree of OCD towards tidiness
A dependable co-worker who can work independently and proactively
A self-starter, proactive and hands-on approach. Get it done right, and fast!

Hours

Full-time: 45 hours per week, 5 days work week, morning and/or afternoon shifts
All staff must be able to work on weekends/public holidays

Qualifications & Experience

1+ years of relevant work experience preferably in fashion/ retail company.
Minimum SPM/ Diploma holder in Retail Management/Fashion or related fields.
Strong interpersonal and communication skills, proficient in spoken/ written English and Malay/ Mandarin.

Benefits

Staff Discount
Birthday Leave
Uniform Sponsorship
Medical Coverage
Annual Leave
Attendance Allowance

Apply

Apply at Love, Bonito

About the Company

Love, Bonito

Direct-to-consumer women's fashion e-commerce

Love, Bonito designs and sells women's fashion online through a direct-to-consumer model on lovebonito.com. Its clothes—dresses, skirts, tops and vests—are designed for comfort, style, and fit, sold directly to shoppers to maintain brand control. Unlike many brands, it builds a community around empowerment and centers the design process on better fit and collection storytelling. Its goal is to help modern women feel confident and capable by offering practical, well-made clothing for work and leisure.

Company size: 501-1,000
Company stage: Series C
Total funding: $63M
Headquarters: Singapore, Singapore
Founded: 2010

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