U

UpSmith

HR tech platform for incentive-based performance

Sales Development Representative

Full-Time
No salary listed
Entry
Dallas, TX, USA
In Person
Sales & Account ManagementSales Development Representative

About the job

Requirements
  • Create qualified pipeline through prospecting, qualification, and business conversations.
  • Consistently meet and exceed activity, meeting, and pipeline goals.
Responsibilities
  • Build qualified pipeline through phone, email, and targeted outbound prospecting.
  • Reach owners and decision-makers at high-fit home-services businesses.
  • Research and prioritize accounts most likely to benefit from UpSmith.
  • Run early-stage discovery and qualification conversations.
  • Communicate a clear business case for UpSmith.
  • Handle objections and turn initial skepticism into interest.
  • Book qualified meetings that convert into real sales opportunities.
  • Maintain CRM and pipeline hygiene from first touch through Account Executive handoff.
  • Learn from closed-won and closed-lost deals to improve prospecting.
  • Work directly with sales leadership to improve messaging, targeting, and process.

About the company

Upsmith offers a human resources tech platform called Boost that helps companies improve employee performance and retention. The platform lets businesses set specific goals for employees, track progress, and reward high performers. Rewards go beyond money and can include prizes, creating a more engaging incentive system. This approach aims to boost productivity and loyalty while lowering turnover and recruitment/training costs. Compared with typical HR tools, Upsmith combines goal-setting, progress monitoring, and prize-based rewards to drive engagement rather than focusing only on compensation. The company's goal is to help organizations increase revenue and reduce costs by enhancing output, reducing turnover, and fostering a stronger performance culture through structured incentives.

Company Size

11-50

Company Stage

Series A

Total Funding

$18.3M

Headquarters

Dallas, Texas

Founded

2022

Get referred to UpSmith

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Simplify Jobs

Simplify's Take

What believers are saying

  • UpSmith raised $10 million on 2026-08-xx, funding engineering and distribution.
  • Family Ties deployed UpSmith on August 10, 2026 across calls, estimates, and retention.
  • UpSmith serves 200-plus home-services operators and launched JennyAI on March 25, 2025.

What critics are saying

  • ServiceTitan controls contractor workflows and can copy UpSmith's add-ons quickly.
  • UpSmith's validation leans on Family Ties' August 10, 2026 rollout.
  • If Q4 2026 bookings disappoint, contractors cancel, crushing UpSmith's seed-stage runway.

What makes UpSmith unique

  • UpSmith embeds inside ServiceTitan, avoiding rip-and-replace deployment friction.
  • ACCA named UpSmith a strategic partner on February 27, 2025.
  • UpSmith merges AI calling, follow-up, and rewards into one operator workflow.

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Benefits

  • Company Equity
  • Remote Work Options

Growth & Insights and Company News

6 month growth

-3%

1 year growth

-10%

2 year growth

-10%
The SaaS News
Oct 6th, 2026
UpSmith raises $10M Series A.

UpSmith raises $10M Series A. UpSmith raises $10 million Series A led by SemperVirens to expand its AI platform for home services contractors across the United States. Updated October 06, 2026 UpSmith, a Dallas, Texas-based startup that builds an AI profit engine for home services businesses, has raised $10 million in Series A funding. The company, which provides technology to help contractors manage estimates, bookings, and customer interactions, will use the new capital to expand its engineering team and scale its platform across the home services industry. Investors. The round was led by SemperVirens, a firm focused on essential services technology. Additional participating investors included Hannah Grey Ventures, Asymmetric Capital Partners, CIV, Synetro Group, WaterStone Impact Fund, Colin M. Evans at Sandwith Ventures, Deason Capital Services, and Zachary Bookman. UpSmith use of funds. UpSmith plans to utilize the Series A funding to grow its engineering team and accelerate the distribution of its technology platform across the home services sector. The company is also rolling out new features including an AI voice agent for inbound customer calls and a unified customer timeline that integrates job activities and interactions into a single system. About UpSmith. Founded in 2022 by CEO Wyatt Smith, UpSmith is headquartered in Dallas, Texas. The company develops AI-driven tools designed to automate tasks for blue-collar trade businesses, such as HVAC technicians, plumbers, and electricians. Its platform helps contractors identify missed opportunities, convert leads, and manage recurring revenue through agentic workflows. Funding details. Company: UpSmith Raised: $10M Round: Series A Funding Date: October 5, 2026 Lead Investor: SemperVirens Additional Investors: Hannah Grey Ventures, Asymmetric Capital Partners, CIV, Synetro Group, WaterStone Impact Fund, Colin M. Evans at Sandwith Ventures, Deason Capital Services, Zachary Bookman Company Website: https://www.upsmith.com Software Category: SaaS, AI, Field Services Source: https://www.accessnewswire.com/newsroom/en/computers-technology-and-internet/upsmith-raises-10-million-series-a-to-power-the-people-who-power-1231980 Updated October 06, 2026

Newswire
Oct 5th, 2026
UpSmith raises $10 million Series A to power the people who power America.

UpSmith raises $10 million Series A to power the people who power America. SemperVirens leads the round as UpSmith invests in its AI profit engine for the trades DALLAS, October 5, 2026 (Newswire.com) - UpSmith, the AI profit engine for trades businesses, today announced it has raised $10 million in Series A funding to expand its platform for essential services contractors. At a time when many are debating the role of AI and data centers in society, UpSmith is committed to making blue collar builders - including electricians, plumbers, and air conditioning repair and replacement technicians - the beneficiaries of new advancements in technology. The round was led by SemperVirens, with participation from existing and new investors, including Hannah Grey Ventures, Asymmetric Capital Partners, CIV, Synetro Group, WaterStone Impact Fund anchored by Tim Tebow, Colin M. Evans at Sandwith Ventures (former head of startups and venture partnerships at OpenAI), Deason Capital Services, and OpenGov co-founder Zachary Bookman. Allison Baum Gates, General Partner at SemperVirens, and Rob Biederman, Managing Partner at Asymmetric Capital Partners, join UpSmith's board of directors. UpSmith will use the funding to expand its engineering team and distribution across the home services industry, which is the initial focus area for its technology platform. The company is also introducing an AI voice agent for inbound customer calls and a unified customer timeline bringing customer interactions and job activities into one record. Home-services businesses often accumulate thousands of open estimates, missed calls, overdue maintenance needs, expiring memberships and inactive customers. Following up on each opportunity requires time and staff that many operators do not have. UpSmith uses AI agents to identify and act on those opportunities, turning untapped customer demand into measurable results, including thousands of booked jobs and millions of dollars in revenue for contractors. "We believe AI should power the people who power America. The skilled trades are the backbone of this country, and we're building technology that solves real problems for contractors, delivers measurable results and helps their businesses grow," said Wyatt Smith, founder and CEO of UpSmith. "This funding allows us to put more powerful tools in the hands of the people who keep America running." Founded in 2022 and headquartered in Dallas, TX, UpSmith serves more than 200 home-services operators across the United States and is a certified ServiceTitan ecosystem partner. At HomeTown Services, a Texas-based, multi-trade home services company operating in 5 states, UpSmith has supported more than 5,000 completed jobs recovering unsold estimates in 2026 - helping technicians across our HVAC, plumbing, and electrical brands get back to opportunities that would otherwise have gone cold. At Five Star Home Services in Ohio, cancellations fell 34% after UpSmith was deployed. Texas-based Medley AC generated $147,000 in new revenue in three months while reducing cancellations by 25%. "We've built a reputation over decades across our brands, and a customer base to match it, but there are only so many hours in the day to act on either," said Ray Pickens, COO at HomeTown Services. "The database was always the asset - we just couldn't work it fast enough on our own. UpSmith helped us go back through that history and turn thousands of opportunities that were sitting untapped into real, booked work for our techs, instead of leaving them on the table." "The skilled trades are the backbone of the American economy, yet the technology built for these businesses has historically lagged behind the critical role they play," said Allison Baum Gates, General Partner at SemperVirens and UpSmith Board Member, who led the Series A investment. "UpSmith is delivering measurable results for contractors across the country, and its growth over the past several months shows the demand for technology that can help these businesses operate and grow." Asymmetric Capital Partners has backed UpSmith since its first institutional financing in 2022 and has invested in each round since. "We wrote UpSmith's first institutional check because Wyatt and his team are from the heart of America and understand the operational problems contractors deal with every day," said Rob Biederman, Managing Partner at Asymmetric Capital Partners. "That understanding has stayed close to the product as the company has grown. Contractors can see the impact in jobs booked, cancellations prevented and revenue recovered." The new capabilities are designed to extend the results UpSmith is already delivering across more customer interactions. Across its customers, UpSmith has helped operators book thousands of jobs, recover millions in revenue and reduce cancellations, while creating additional capacity for existing teams. With voice and a unified customer history, UpSmith is expanding the number of customer interactions where its AI agents can drive those outcomes. About UpSmith UpSmith builds AI profit engine tools for home-services businesses. Its technology platform generates business insights across all forms of operational data and uses agentic workflows to take action on behalf of contractors to answer inbound calls, respond to time-sensitive leads, book appointments, confirm visits, follow up on estimates, convert sales, and generate recurring jobs to via membership programs and customer re-marketing efforts. Founded in 2022 and headquartered in Dallas, TX, UpSmith serves more than 200 home-services operators across the United States and is a certified ServiceTitan ecosystem partner.

Citybiz
Oct 5th, 2026
UpSmith raises $10 million Series A to expand AI platform for Home Services.

UpSmith raises $10 million Series A to expand AI platform for Home Services. October 5, 2026 UpSmith has raised $10 million in Series A funding to expand its artificial intelligence platform for home-services contractors, with plans to grow its engineering team, increase distribution and launch new tools for managing customer calls and service opportunities. SemperVirens led the round, with participation from existing and new investors including Hannah Grey Ventures, Asymmetric Capital Partners, CIV, Synetro Group, WaterStone Impact Fund, Sandwith Ventures' Colin M. Evans, Deason Capital Services and OpenGov co-founder Zachary Bookman. WaterStone Impact Fund is anchored by Tim Tebow. Allison Baum Gates, general partner at SemperVirens, and Rob Biederman, managing partner at Asymmetric Capital Partners, will join UpSmith's board of directors. Founded in 2022 and headquartered in Dallas, UpSmith develops AI software for contractors in industries including HVAC, plumbing and electrical services. The company currently serves more than 200 home-services operators across the United States and is a certified ServiceTitan ecosystem partner. The Series A will support UpSmith's initial focus on the home-services market, where contractors frequently have large pools of existing customer opportunities that require significant staff time to manage. These can include unsold estimates, missed calls, overdue maintenance, expiring memberships and customers who have stopped scheduling services. UpSmith uses AI agents to identify those opportunities and automate follow-up activities designed to convert them into booked jobs. Its platform can respond to leads, schedule appointments, confirm visits, follow up on estimates and support membership and customer remarketing programs. "We believe AI should power the people who power America," founder and CEO Wyatt Smith said. "The skilled trades are the backbone of this country, and we're building technology that solves real problems for contractors, delivers measurable results and helps their businesses grow." Alongside the financing, UpSmith is introducing an AI voice agent designed to handle inbound customer calls. The company is also rolling out a unified customer timeline that combines customer interactions and job activity into a single record. Those additions extend the platform beyond outbound follow-up and give contractors another way to automate customer interactions without proportionally increasing staffing. UpSmith plans to use part of the new capital to expand the engineering organization supporting those products. The company says its technology has already helped customers book thousands of jobs and recover millions of dollars in revenue. Individual customer results cited by UpSmith illustrate how the platform is being used to work existing customer databases rather than relying solely on new lead generation. HomeTown Services, a Texas-based home-services company operating HVAC, plumbing and electrical brands across five states, has used UpSmith to support more than 5,000 completed jobs from previously unsold estimates in 2026, according to UpSmith. "The database was always the asset - we just couldn't work it fast enough on our own," HomeTown Services COO Ray Pickens said. "UpSmith helped us go back through that history and turn thousands of opportunities that were sitting untapped into real, booked work for our techs." UpSmith also said cancellations at Ohio-based Five Star Home Services declined 34% after deployment of its technology. Texas-based Medley AC generated $147,000 in additional revenue over three months while reducing cancellations by 25%, according to the company. The funding positions UpSmith to pursue a larger share of the home-services software market by focusing its AI tools on revenue generation and customer retention rather than simply automating administrative tasks. SemperVirens' Gates said the company's recent growth and contractor results helped drive the investment. Asymmetric Capital Partners, meanwhile, has backed UpSmith since providing its first institutional financing in 2022 and has participated in every subsequent funding round. With the Series A, UpSmith plans to increase the number of customer interactions its AI agents can handle while expanding distribution across the home-services sector. The addition of inbound voice capabilities and consolidated customer histories is designed to give contractors a broader system for identifying, managing and converting demand already present within their customer bases.

Antlers American
Oct 5th, 2026
UpSmith raises $10M Series A to deploy AI profit engine for trades businesses

UpSmith, an AI platform for trades businesses, has raised $10 million in Series A funding led by SemperVirens. The round included participation from Hannah Grey Ventures, Asymmetric Capital Partners, and others, with Allison Baum Gates and Rob Biederman joining the board. The Dallas-based company will use the funds to expand its engineering team and distribution across the home services industry. UpSmith is also launching an AI voice agent for inbound calls and a unified customer timeline. Founded in 2022, UpSmith uses AI agents to help contractors follow up on open estimates, missed calls, and inactive customers. The platform serves over 200 home-services operators across the US. Customers report significant results: HomeTown Services completed 5,000 jobs recovering unsold estimates in 2026, whilst Five Star Home Services saw cancellations fall 34%.

Associated Press
Aug 10th, 2026
Family Ties partners with UpSmith to launch AI-powered Tech Pack for home services operations

Family Ties Air, Plumbing & Drain has partnered with UpSmith to implement AI-powered technology across its operations. The Riverside, California-based home services company will deploy UpSmith's platform as its company-wide operating system, connecting call centre staff, technicians, managers, and executives through real-time data. The system integrates with Family Ties' existing field-service management platform, adding AI capabilities without replacing current systems. Features include AI-assisted call handling, automated follow-up on estimates, cancellation recovery, and executive dashboards tracking performance metrics. "Technology is the new normal. You either adapt with it, or you're out of business," said Jeremy Prevost, owner of Family Ties. The partnership aims to enhance customer service whilst providing employees with better tools and information to improve performance across the residential HVAC, plumbing, and drainage service provider's operations throughout Southern California.