Senior Observability Manager
Network & Infrastructure Services
Bratislava
FREQUENTIS Solutions & Services s.r.o.
From now on
Full time
Job Introduction
FREQUENTIS Solutions & Services s. r. o., as a member of the Austrian Group FREQUENTIS AG, is focused on software development, system engineering and delivery of safety-critical voice communication and information systems. Our solutions are developed and distributed in the following business segments: Air Traffic Management & Defence (civil and military air traffic control, aeronautical information management), Public Safety (police, fire and rescue services, emergency medical services) and Public Transport & Maritime (railway and urban transport solutions, vessel traffic management).
Your Role
We are looking for an experienced Senior Observability Engineer to join our Network & IT Infrastructure and Security (NIS) team and take technical ownership of observability solutions for mission-critical customer systems and managed services. In this role, you will be responsible for designing, implementing and continuously improving monitoring, logging, alerting and visualization solutions across on-premises, cloud-native and hybrid environments. You will work closely with infrastructure, cloud, security, application and service teams to improve system visibility, accelerate troubleshooting and ensure the reliability and performance of complex IT environments.
Join us and help shape innovative solutions that support public transportation worldwide. At Frequentis, you will work with cutting-edge technologies, collaborate with experts across different domains and benefit from flexible working arrangements, professional development opportunities and a healthy work-life balance.
Working Model:
- Hybrid working model with on-site presence at our Vienna office once a week
- Occasional business travel to customer sites (Europe), approximately every 2–3 months for up to one week
Key Tasks
- Design, implement and maintain enterprise observability architectures and services
- Operate and continuously improve monitoring platforms, service health dashboards, alerting mechanisms and event integrations
- Design and support centralized logging and log analytics solutions
- Define and implement technical and service-level metrics, including KPIs, SLIs and SLOs
- Create and maintain dashboards and operational reports providing clear insight into system and service health
- Improve alert quality through event correlation, threshold tuning and actionable notification design
- Perform advanced troubleshooting, root cause analysis and performance investigations across distributed systems
- Integrate observability solutions into Linux, Kubernetes, Red Hat OpenShift, cloud and hybrid infrastructure environments
- Automate monitoring and logging deployments using Ansible, Terraform, APIs and Infrastructure as Code practices
- Support incident, problem and change management as well as vulnerability remediation and continuous service improvement
- Create and maintain technical documentation, operating procedures and standards
- Provide technical consulting and support for customer projects and managed services
Key Qualifications
- Strong hands-on experience with enterprise monitoring platforms such as Zabbix
- Strong Linux administration and troubleshooting skills
- Experience with Kubernetes and/or Red Hat OpenShift
- Experience with automation and Infrastructure as Code, preferably Ansible and Terraform
- Good understanding of cloud platforms, distributed systems, networking and IT security fundamentals
- Knowledge of monitoring, logging, dashboarding and alerting concepts
- Strong analytical and problem-solving skills
- Structured and service-oriented approach to troubleshooting and operations
- Good written and spoken English for international collaboration and technical documentation
Skills Considered as an Advantage
- Experience with Prometheus, Grafana, OpenTelemetry, Loki or other modern observability technologies
- Knowledge of Site Reliability Engineering practices, including SLIs and SLOs
- Experience with CI/CD pipelines, Git-based workflows, APIs and DevOps practices
- Experience in managed services or mission-critical customer environments
- Relevant certifications in Linux, Kubernetes, Red Hat, cloud platforms, Terraform or observability technologies
Our Values
Around 2,900 employees are committed to creating a safer world with their innovative strength and technology orientation. Our culture is based on a working environment characterized by fairness and trust, mutual respect and appreciation. As an international company, we value this diversity and recruit regardless of age, gender, origin, ethnicity, sexual orientation or religion. We value fair and good working conditions, an optimum work-life-balance and offer all our employees equal development opportunities. In doing so, we focus on long-term working relationships in order to keep the valuable know-how of our employees stable.
Benefits
We offer an international and exciting work environment with manifold opportunities to grow both personally and professionally. Happiness and commitment of our employees is a key contributor to our success and we therefore put strong emphasis on our team spirit and a healthy work-life-balance. We are located in a modern office building with good public transportation connections, close to the city center of Bratislava.
| TRUST-BASED | REFRESHMENTS | HOME | MODERN | MENTORING | TRAININGS | TEAM & | EMPLOYEE |
| WORKING HOURS | AT WORK | OFFICE | IT-EQUIPMENT | PROGRAM | COMPANY EVENTS | REFERRAL PROGRAM |
Benefits
We offer an international and exciting work environment with manifold opportunities to grow both personally and professionally. Happiness and commitment of our employees is a key contributor to our success and we therefore put strong emphasis on our team spirit and a healthy work-life-balance. We are located in a modern office building with good public transportation connections, close to the city center of Bratislava.
| TRUST-BASED | REFRESHMENTS | HOME | MODERN | MENTORING | TRAININGS | TEAM & | EMPLOYEE |
| WORKING HOURS | AT WORK | OFFICE | IT-EQUIPMENT | PROGRAM | COMPANY EVENTS | REFERRAL PROGRAM |
Salary
Monthly Gross Salary
EUR 3600
Your individual salary is based on your professional experience and qualifications and is part of our attractive total package.
Sofia Viktória Rišpánová
Human Ressources | [email protected] | +421 (2) 32272 169 | Social media contact
Your potential deserves the right environment. At Frequentis, I’m here to guide you toward opportunities where your strengths can shine, and your future can grow.
Become part of Frequentis and apply now!
At Frequentis we don’t just create innovations,we create a kind of wonderto make the world a safer place.