Inactive
G

Genpact

Global professional services for data-driven operations

Finance and Accounting Specialist - I2C

Accounts Payable/ReceivablePosted on Oct 1
Full-timeGurugram, Haryana, IndiaNo salary listed

About the Job

Requirements

  • Relevant experience in billing or disputes.
  • Experience with basic system navigation, including document management or enterprise resource planning tools.
  • Proficiency in Microsoft Excel.
  • Proficiency in written and spoken English.
  • A Bachelor of Commerce or relevant business or finance qualification.
  • Strong knowledge of accounting principles and financial statements.
  • Ability to accurately handle complex accounts, invoices, and customers.

Responsibilities

  • Serve as a subject matter expert for billing operations, providing guidance and support to team members and cross-functional stakeholders.
  • Execute the end-to-end billing process.
  • Process billing adjustments, credit notes, and refunds.
  • Process billing reconciliation and vendor invoicing.
  • Perform document matching.
  • Handle customer disputes related to invoices, payments, and account balances, ensuring timely resolution.
  • Maintain accurate records of disputes, resolutions, and escalations for audit and compliance purposes.
  • Serve as a subject matter expert for the accounts payable team in dispute resolution and support team members and cross-functional stakeholders.
  • Investigate discrepancies by reviewing contracts, purchase orders, billing records, and communications.
  • Engage with clients to clarify issues, negotiate resolutions, and maintain positive relationships.
  • Work with sales, billing, and finance teams to resolve disputes and prevent recurrence.

Desired Qualifications

  • Experience with Oracle enterprise resource planning software.

About the Company

Genpact

Global professional services for data-driven operations

Genpact is a professional services firm that helps other companies transform their operations using data, analytics, and artificial intelligence. It started inside General Electric as a back-office unit and became an independent company in 2005, growing into a global business with a focus on digital transformation and AI-powered operations. Genpact's offerings include applying data and AI to automate and optimize business processes, supported by its Cora AI platform and strategic acquisitions like XponentL Data. It shifts from traditional outsourcing to building intelligent, autonomous operations for clients. The company aims to deliver measurable business impact by turning operational processes into data-driven, automated systems that improve efficiency and decision-making.

Company size
10,001+
Company stage
IPO
Headquarters
Amherst, New York
Founded
1997

Recently Posted Jobs

Explore more opportunities at Genpact

See more jobs