Vice President – Client Lead

Role Summary and Impact

As part of the Global Operations Centre (GOC), you will work closely with teams across LATAM and with regional and global stakeholders to strengthen priority client relationships and create sustainable growth. We are looking for a Client Director who will:

• Own the growth agenda for assigned clients, identifying, qualifying and advancing opportunities that expand the relationship and create sustainable value.

• Develop a strong understanding of each client’s business priorities and connect them with the most relevant capabilities across WPP Media and the GOC.

• Build trusted relationships with senior client, regional and global stakeholders, acting as the principal GOC partner for strategic conversations, relationship health and value creation.

• Represent the voice of the client within the GOC, translating business priorities and feedback into clear direction for the appropriate teams.

• Mobilize Delivery, capability and leadership teams around client opportunities, using commercial judgment and influence rather than direct reporting authority.

• Align client ambition with operational feasibility, working with Delivery leaders to protect quality, capacity and existing commitments.

• Lead the executive engagement narrative for assigned clients, demonstrating the business value, capabilities and impact delivered by the GOC.

• Anticipate relationship and retention risks, coordinating senior responses to strategic, scope or expectation-related escalations.

Skills and Experience

If this opportunity looks right for you, we are looking for candidates who have:

• 12+ years of relevant experience in senior client leadership, account management, consulting, media, marketing services or a comparable client-facing environment.

• Proven success retaining, developing and growing complex regional or global client relationships.

• Strong commercial judgment and experience identifying, qualifying and advancing growth opportunities.

• Demonstrated ability to influence senior stakeholders and mobilize matrixed teams without direct authority.

• Executive-level communication, negotiation and storytelling skills.

• English proficiency at C1 level or above.

Life at WPP Media & Benefits

Our passion for shaping the next era of media is powered by our commitment to Be Extraordinary, investing in our employees to inspire transformational creativity. We also Lead Optimistically, firmly believing in and Championing Growth and Development for every individual. This commitment allows WPP Media employees to leverage the extensive global WPP Media & WPP networks to pursue their passions, build vital professional connections, and learn at the cutting edge of marketing and advertising.

We Create an Open environment built on trust and respect, where everyone feels they belong and has opportunities to progress. This inclusive culture is fostered through employee resource groups, collaboration and opportunities to celebrate team and individual achievements.

Our benefits package may include additional wellbeing and personal days, access to WPP Media University, professional learning and certifications, health and emotional wellbeing support, and country-specific insurance, savings and wellness programs. Benefits vary by country, local policy and eligibility.

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we are together, fostering creativity, collaboration and connection. Work-mode expectations for this role will follow the approved country arrangement and local employment terms. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

Mexico: This position may be offered in a Remote or Hybrid Work Modality and must be performed from within Mexico by a person with valid authorization to work in the country. Remote work from abroad is not permitted. 
Colombia: This position may be offered in a Remote or Hybrid Work Modality and must be performed within Colombian territory by a resident with valid authorization to work in the country. Remote work contracts do not allow employment or relocation abroad. 
Country-specific wording, employing entity, work mode and employment conditions remain subject to local HR and legal review.

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