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Atos

Global IT services, consulting, digital transformation

Security Operations Analyst

Security Operations & Incident ResponseUpdated on Nov 14
Full-timeNo salary listedIn-person

About the Job

Requirements

  • Fluent German at C1/C2 level, spoken and written.
  • Communicative English at a minimum B1/B2 level.
  • Strong communication and customer service skills.
  • Interest in Cyber Security and willingness to develop technical skills.
  • Analytical thinking and attention to detail.
  • Basic understanding of IT, such as networking, operating systems, infrastructure, or IT support.
  • Ability to work effectively in an international environment.

Responsibilities

  • Monitor and review security alerts and events.
  • Handle and triage security-related tickets according to established processes.
  • Act as a contact point for German-speaking customers.
  • Communicate incident information, service updates, and operational information in German and English.
  • Support incident management activities.
  • Perform initial analysis and gather information required for further investigation.
  • Escalate security events to appropriate technical teams when necessary.
  • Collaborate with international security and IT teams to ensure high-quality service delivery.

Desired Qualifications

  • Experience in customer service, Service Desk, or IT support.
  • Education or ongoing studies in IT, Cyber Security, Computer Science, or a related field.
  • Basic understanding of networking and information security.
  • Experience with IT ticketing or service management systems.
  • Knowledge of ITIL practices.
  • ITIL Foundation, CompTIA Security+, or another relevant certification.
  • Previous experience working with German-speaking customers.

About the Company

Atos

Global IT services, consulting, digital transformation

Atos is a global IT services and consulting firm that helps big companies and governments run and improve their digital systems. It offers services like cloud computing, cybersecurity, big data, and digital transformation, delivering these through consulting, system integration, outsourcing, and managed services to keep complex IT environments functioning smoothly. What sets Atos apart is its long history of growth by acquiring other firms, building a wide footprint across Europe and North America, and combining diverse capabilities into one large service provider. After a period of financial restructuring to reduce debt, Atos is focused on stabilizing its finances and returning to growth and more acquisitions by 2026.

Company size
10,001+
Company stage
IPO
Headquarters
Bezons, France
Founded
1997

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