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Concentrix

Global BPO offering customer engagement services

Manager, Talent Acquisition Business Analytics

Business IntelligenceConfirmed live in the last 24 hours
Full-timeRemote in PhilippinesNo salary listedRemote

About the Job

Requirements

  • Strong analytical expertise and a deep understanding of recruitment metrics, funnel management, and workforce demand forecasting.

Responsibilities

  • Develop and manage dashboards tracking recruitment key performance indicators, including time-to-fill, time-to-hire, source effectiveness, offer acceptance rate, and recruiter productivity.
  • Provide weekly and monthly hiring performance reports to stakeholders.
  • Analyze hiring funnel performance and identify bottlenecks.
  • Ensure data integrity across applicant tracking systems and human resources systems.
  • Partner with Recruitment Operations and Talent Sourcing to forecast required team headcount.
  • Build predictive models for hiring volume, ramp timelines, and attrition impact.
  • Support headcount planning and capacity modeling.
  • Identify opportunities to streamline recruitment processes through analytics.
  • Recommend data-backed improvements to sourcing strategy, screening, and selection workflows.
  • Drive automation and system utilization to reduce manual trackers and improve data visibility.
  • Act as a strategic advisor to Talent Acquisition leaders.
  • Present insights and recommendations to senior leadership.
  • Support governance reporting and compliance tracking.
  • Optimize applicant tracking system and reporting tool usage.
  • Collaborate with IT and vendors on system enhancements.
  • Implement data visualization tools such as Power BI, Tableau, and Domo.

About the Company

Concentrix

Global BPO offering customer engagement services

Concentrix provides global technology and BPO services, helping recognized brands grow and run operations more efficiently through end-to-end solutions that include customer engagement, digital transformation, and IT services. It leverages AI, APIs, and advanced analytics to tailor offerings and act as a seamless extension of each client, delivering consistent experiences across regions. Its differentiators are large-scale, technology-enabled capabilities, data-driven insights, and sector-specific expertise that enable integrated, customized solutions. The company aims to help clients achieve strategic goals by accelerating digital transformation and improving customer interactions with reliable, globally consistent service.

Company size
10,001+
Company stage
IPO
Headquarters
Newark, CA
Founded
1969

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