Senior Director - Controllership & Operations Transformation
About the job
- 12+ years of progressive experience in accounting, financial systems, or finance transformation, with a strong background in record-to-report processes.
- Deep expertise in enterprise-level enterprise resource planning systems and accounting data architecture.
- A proven ability to act as a strategic driver rather than a task manager, translating complex financial needs into scalable system solutions.
- Exceptional executive communication skills and the ability to influence cross-functional technical and non-technical stakeholders without direct reporting authority.
- A demonstrated passion for exploring and implementing emerging technologies, specifically artificial intelligence and machine learning, within finance and accounting.
- A demonstrated track record of designing and implementing process improvements that reduce manual effort and improve accuracy.
- A Bachelor of Arts or Bachelor of Science degree in Accounting, Finance, Business Administration, Information Systems, or a related subject area, or equivalent relevant experience.
- Expertise in United States generally accepted accounting principles, International Financial Reporting Standards, and local statutory requirements.
- Robust experience with the Sarbanes-Oxley Act audit framework.
- Exceptional problem-solving skills using structured frameworks to dissect complex operational failures and present technical roadmaps to finance leadership.
- Direct and oversee comprehensive record-to-report initiatives involving complex data streams across revenue and non-revenue business functions.
- Act as the business sponsor for the finance technology stack by deploying enterprise resource planning enhancements, automation, and reporting infrastructure to reduce manual touchpoints.
- Redesign end-to-end record-to-report cycles, including close, consolidation, and statutory reporting, to drive operational efficiency and shorten time-to-insight.
- Serve as the primary change agent by guiding cross-functional teams through transitions, breaking down silos between technical and accounting teams, and transforming workforce capabilities to support a modern digital finance organization.
- Serve as the primary business owner for the accounting enterprise resource planning system and define the strategic vision for system architecture, data integrity, and operational scale.
- Partner directly with information technology to manage, prioritize, and resolve critical enterprise resource planning production issues, ensuring minimal disruption to accounting operations.
- Champion and lead initiatives to continuously automate and enhance the enterprise resource planning system, identifying and integrating artificial-intelligence-driven solutions to modernize accounting workflows.
- Drive alignment, influence decision-making, and secure buy-in from senior stakeholders across Accounting, Finance, Engineering, and Operations.
- Identify and deploy high-impact artificial intelligence and agent use cases with finance transformation teams to scale automated, data-driven operations across Controllership.
- Serve as a central integration point to align initiatives across Global Process Owners, cross-functional partners, and technology teams.
- Facilitate alignment across Tax, Treasury, Legal, and Mergers and Acquisitions to ensure Controllership initiatives consider the full financial picture and regulatory landscape.
- Lead key strategic projects within the Global Accounting organization by identifying decision bottlenecks and presenting clear facts to appropriate stakeholders to facilitate resolution.
- Serve as a bridge between the Accounting function and the Digital Enterprise Transformation team by articulating business facts, defining requirements, and supporting critical design decisions.
- Transform complex project updates and accounting data into clear narratives and create executive presentations.
- A combination of prior experience in management or technology consulting focused on transformation and hands-on Finance Operations experience.
- Experience with Workday.
- First-hand experience driving artificial intelligence transformation initiatives, specifically implementing agentic automation and intelligent workflows within Finance.
About the company
Salesforce sells cloud software that helps businesses manage sales leads, customer service, marketing, and online commerce from shared customer records. Its flagship Sales Cloud tracks accounts and deals, while Service Cloud organizes support cases and Agentforce builds AI assistants that act on company data. Teams access these tools through a browser and connect outside apps and data sources, with Slack for work messages and Tableau for visual analysis. Salesforce earns most of its revenue from software subscriptions and support, with professional services for implementation and training. Marc Benioff co-founded Salesforce in 1999, and its headquarters are in San Francisco, California.
Company Size
10,001+
Company Stage
IPO
Headquarters
San Francisco, California
Founded
1999
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Simplify's Take
What believers are saying
- AI brings paying demand: Salesforce reported nearly $3.9 billion in Agentforce and Data 360 recurring revenue pace in August 2026.
- Giving back gets paid time: Salesforce employees receive seven paid volunteer days each year.
- Subscriptions provide a durable base: Salesforce earned $10.8 billion from subscriptions and support in the July 2026 quarter.
What critics are saying
- Office roles demand attendance: Salesforce's published guidelines require four to five days in person for office-based roles.
- Expansion brought debt: Salesforce borrowed $6 billion in November 2025 to help finance the Informatica acquisition.
- Reliability failed during Dreamforce: a September 2026 Salesforce outage disrupted affected Hyperforce environments for seven hours and 36 minutes.
What makes Salesforce unique
- Partners extend its platform: Salesforce's AgentExchange combines third-party apps, AI agents and services with unified purchasing and billing.
- Everyone publishes a plan: Salesforce employees write annual goals visible to colleagues through its internal V2MOM system.
- Learning includes real practice: Salesforce's free Trailhead courses award badges after quizzes and hands-on exercises in practice accounts.
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Benefits
Health Insurance
Life Insurance
401(k) Retirement Plan
Remote Work Options
Flexible Work Hours
Parental Leave
Wellness Program
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