ONI

Desktop super-resolution microscope for single molecules

Field Applications Scientist - Pipeline

Solution EngineeringConfirmed live in the last 24 hours

Full-timeSan Diego, CA, USA$100k - $115k /yr

About the Job

Requirements

Characterized biological samples and performed data analysis using relevant fluorescence microscopy techniques.
Designed protocols for preparation of samples in fluorescence in situ hybridization, immunohistochemistry, or fluorescence microscopy.
Conducted physical demonstrations and presentations of life science technologies to technical audiences.
Balanced and prioritized multiple projects in parallel and at different phases.
Worked as part of a multidisciplinary scientific team.
Prepared samples for fluorescence microscopy, fluorescence in situ hybridization, or immunohistochemistry.
Analyzed microscopy data.
Identified appropriate use cases for different types of microscopy experiments.
Had commercial acumen and understanding of the capital equipment sales process in the life science industry.
Communicated scientific information verbally and in writing.
Had presentation skills.
Held a PhD in life sciences.

Responsibilities

Demonstrate ONI’s technology suite to potential customers through in-person demonstrations at customer sites across multiple application spaces.
Maintain expertise in imaging methods and deliver a high-quality customer experience by working as a peer to customers.
Engage with the scientific community, answer technical questions, and deliver presentations and demonstrations at conferences, webinars, seminars, and other industry events.
Work with the Sales team to understand each opportunity in the sales funnel and provide scientific insights during pitches and meetings with potential customers.
Design and conduct experiments at customer sites or in ONI’s laboratory to show how ONI’s technology suite can address specific challenges and customer needs.
Assist customers with product setup and operation through remote and on-site demonstrations and training sessions.
Provide hands-on customer support and guidance as a primary point of contact for technical inquiries, support requests, troubleshooting, and issue resolution.
Facilitate packing and shipping components, instruments, and products to customers and internal users using couriers.
Coordinate shipments with the global logistics team and liaise with external and internal customers daily.
Maintain accurate records of customer interactions, demonstration outcomes, technical issues, and resolutions in Salesforce.
Generate regular reports on customer feedback, product performance, and customer success metrics for Product and Marketing teams.

Desired Qualifications

Built data science algorithms for image analysis.
Used super-resolution microscopy for biological research.
Used customer relationship management systems, ideally Salesforce.
Prepared samples for super-resolution microscopy.
Had at least two years in a commercial Field Applications Scientist role and at least two years in laboratory and related disciplines.

Salary Range: 100000 to 115000 (Currency: USD) (Pay period: per-year-salary)

At ONI, we are driven by a profound mission: to propel scientific discovery and combat diseases by granting everyone the ability to visualize, comprehend, and share the intricate microscopic details of life. Our revolutionary Nanoimager stands at the forefront of advancing cellular studies on a molecular level, making substantial contributions to the evolution of scientific knowledge.

We dedicate ourselves to broadening the realms of human potential, and we are actively seeking an enthusiastic and devoted Field Application Scientist to join our pioneering team. We believe in the power of relentless curiosity and the pursuit of excellence, and we invite you to join us in shaping the future of scientific exploration and healthcare breakthroughs.

As a Field Application Scientist at ONI you will Provide pre-, peri-, and post-sales technical support to customers through live demonstrations, troubleshooting inbound customer questions/issues, proactive engagement with customers, and collecting feedback for product development, supporting operations communications, aligning shipments, diagnosing technical issues, and doing basic preventative maintenance on instrumentation.

Your Role:

Demonstrate the value of ONI’s technology suite to potential customers through in-person demonstrations at customer sites across multiple application spaces

Deliver high-quality customer experience by maintaining cutting-edge imaging method expertise, operating as a peer to customers

Create product awareness by engaging with the scientific community, answering technical questions, delivering presentations and demonstrations to showcase ONI’s products at conferences, webinars, seminars, and other industry events

Work closely with the Sales team to understand the status and details of each opportunity in the sales funnel, and providing scientific insights during pitches and meetings with potential customers

Design and conduct experiments at customer’s sites or in ONI’s laboratory, to highlight how ONI’s technology suite can solve specific challenges and meet their needs

Assist customers in the setup and operation of products by conducting demonstrations and training sessions, both remotely and on-site, to ensure customers can effectively utilize ONI’s products

Provide ongoing hands-on support and guidance to customers, serving as a primary point of contact for technical inquiries, support requests, troubleshooting, and issue resolution

Facilitate the packing & shipping of components, instruments and products to customer base and internal users using couriers

Work with global logistics team to coordinate shipments and liaise with external and internal customers on a daily basis

Maintain accurate records of customer interactions, demonstration outcomes, technical issues, and resolutions in Salesforce

Generate regular reports on customer feedback, product performance, and customer success metrics for Product and Marketing teams to assess and improve customer satisfaction

Essential Skills:

Characterized and performed data analysis of biological samples using relevant fluorescence microscopy techniques

Designed protocols for preparation of samples in fluorescence in situ hybridization (FISH), immunohistochemistry or fluorescence microscopy.

Conducted physical demonstrations and presentations of innovative Life Science technologies to technical audiences

Balanced and prioritize multiple projects in parallel and at different phases

Worked as part of a multidisciplinary scientific team

Sample preparation for fluorescence microscopy, fluorescence in situ hybridization (FISH) or immunohistochemistry

Data analysis of microscopy data

Identifying appropriate use cases for each type of microscopy experiments

Commercial acumen and understanding of capital equipment sales process in life science industry

Verbal and written scientific communication

Presentation skills

PhD in life sciences

Desired Skills:

Built data science algorithms for image analysis

Used super resolution microscopy for biological research

CRM systems, ideally Salesforce

Sample preparation for super-resolution microscopy

At least 2 years in a commercial FAS role with at least 2 year in laboratory and related disciplines preferred.

At ONI, we understand that a fulfilling career involves more than just challenging work - it's about enjoying a well-rounded experience. When you become a part of our team, you not only contribute to groundbreaking research but also enjoy a range of benefits designed to enhance your life both inside and outside the workplace.

As an equal opportunity employer, we prioritize fairness and respect, ensuring every team member thrives regardless of their background. But that's not all - our perks include:

Competitive Compensation We recognize and reward your talent. Enjoy a competitive salary that reflects your expertise and contributions, ensuring your hard work is recognized.

Flex PTO plus 11 federal holidays and 4 dedicated wellbeing days.

401K via ADP

Life Insurance

Medical

Dental

Vision

Perks at Work: Enjoy exclusive discounts and deals through our perks at work program, adding value to your everyday life.

If you are driven by innovation, eager to make a significant impact in the realm of scientific and medical research, and possess the skills and passion we are looking for, we invite you to apply and be a part of our mission to improve our understanding of the details of life.

About the Company

ONI

Desktop super-resolution microscope for single molecules

ONI makes and sells high-end microscopes for life sciences, including the Nanoimager desktop super-resolution microscope and the Aplo Scope. Its products let researchers visualize and track single molecules in living cells using direct STORM (dSTORM) imaging at about 20 nanometer resolution. The Nanoimager is designed to be compact and easy to use, while the Aplo Scope combines high-power single-molecule localization with low-power live-cell imaging for broader experiments. Compared with competitors, ONI emphasizes a ready-to-use desktop instrument with straightforward operation, bundled consumables and services, and a focus on single-molecule imaging in biology, virology, and immunology. The company aims to make high-resolution, molecule-level imaging accessible to a wide range of academic and industrial researchers, enabling detailed study of cellular processes and interactions.

Company size: 201-500
Company stage: Series B
Total funding: $104.7M
Headquarters: Oxford, United Kingdom
Founded: 2016

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