Tesla

Makes electric cars, robotaxis and grid batteries

Field Reliability Engineer - Infotainment Hardware

Hardware Validation & TestingConfirmed live in the last 24 hours

Full-timePalo Alto, CA, USANo salary listedIn-person

About the Job

Requirements

At least 1 year of hands-on experience in failure analysis, electronics debugging, PCBA validation, or hardware bring-up; new graduates with strong hardware backgrounds, co-op, or internship experience are welcome.
A degree in Electrical Engineering, Mechatronics, or equivalent experience. Candidates without an Electrical Engineering degree must have demonstrated, substantial hands-on PCB debugging experience.
Foundational understanding of computer architecture, including CPU/GPU pipelines, memory subsystems, storage interfaces, and peripheral buses, and comfort operating in a Linux/Shell environment to interact with embedded targets, extract system logs, and reason about MCU failure modes at board and system level.
Hands-on experience debugging with I2C, SPI, and UART is required.
Comfort reading IC datasheets and understanding SoC peripherals, PMICs, and memory devices.
Familiarity with PCB-level failure-analysis tools, including an oscilloscope and logic analyzer.
Strong attention to detail, structured problem-solving, and clear written and verbal communication.

Responsibilities

Investigate MCU PCBA field failures across vehicle platforms, covering SoC, DDR, power delivery, display ICs, USB, Ethernet, audio, and related ICs.
Use lab and board tools—including oscilloscopes, logic analyzers, digital multimeters, TDR, thermal cameras, and vehicle/system logs such as CAN, UART, and kernel logs—to isolate failures.
Apply first-principles and 5-Why thinking to determine root causes, and engage silicon and component suppliers directly for failure analysis when required.
Drive containment and corrective actions through implementation and validation with the team and partner engineering organizations.
Use Python, SQL, and fleet data to identify reliability trends and prioritize investigations, with approximately 30% data work and 70% hands-on hardware work.
Collaborate with Infotainment hardware, firmware, software, manufacturing, and supplier industrialization teams to determine root causes and mitigate failures.
Translate root-cause findings and reliability trends into risk assessments for engineering leadership and cross-functional partners, and align on investigation priority, countermeasure urgency, and closure.

Desired Qualifications

Experience with high-speed interfaces such as USB, PCIe, and DP.
Experience with TDR and thermal cameras.
Soldering and rework skills.
Python for data scripting and board interaction.
SQL for fleet trend queries.
Background in high-volume consumer electronics, semiconductors, or automotive electronics.
PCBA bring-up, NPI, or manufacturing exposure.

Category	Engineering & Information Technology
Location	PALO ALTO, California
Requisition ID	281290
Type	Full-time

Job Description

<p>Improve customer experience of Tesla vehicles by improving field reliability of the Media Control Unit (MCU). Own failure analysis, root cause, containment, and corrective action for MCU hardware across all vehicle lines while maintainingclose partnership with Infotainment HW, SW, FW, manufacturing, and silicon suppliers. </p><p>This is a highly individual contributor role, primarily bench and lab work, with fleet and service data analysis to drive prioritization. You own the subsystem end to end, from first fail through validated countermeasures, and engage directly with component and silicon suppliers on complex failure modes. </p>

Job Responsibilities

Investigate field failures on the MCU PCBA (SoC, DDR, power delivery, display ICs, USB, Ethernet, audio, and related ICs) across all vehicle platforms
Use lab and board tools to isolate failures with oscilloscopes, logic analyzers, DMMs, TDR, thermal cameras, and vehicle/system logs (CAN, UART, kernel)
Apply first principles and 5-Why thinking to reach root cause; engage silicon and component suppliers directly for failure analysis when required
Drive containment and corrective actions through implementation and validation with your team and partner engineering orgs
Use Python, SQL, and fleet data to identify reliability trends and prioritize investigations (~30% data, ~70% hands-on hardware)
Collaborate across Infotainment HW, FW, SW, manufacturing, and supplier industrialization teams to root cause and mitigation failure
Translate root cause findings and reliability trends into clear risk assessments for engineering leadership and cross-functional partners and drive alignment on investigation priority, countermeasure urgency, and closure

Job Requirements

1-5 years of hands-on experience in failure analysis, electronics debug, PCBA validation, or hardware bring-up. New grads with strong hardware backgrounds, co-op, or internship experience are welcome
Degree in Electrical Engineering, Mechatronics, or equivalent experience; candidates without an EE degree must have demonstrated, substantial hands-on PCB debug experience
Foundational understanding of computer architecture (CPU/GPU pipelines, memory subsystems, storage interfaces, and peripheral buses) and comfort operating in a Linux/Shell environment to interact with embedded targets, extract system logs, and reason about MCU failure modes at a board and system level
Hands-on experience debugging with low-speed communication protocols: I2C, SPI, UART required; high-speed interfaces (USB, PCIe, DP) a strong plus
Comfort reading IC datasheets and understanding SoC peripherals, PMICs, and memory devices to ramp quickly on new parts
Familiarity with PCB-level FA tools: oscilloscope and logic analyzer required; TDR and thermal camera experience a plus. Soldering/rework skills helpful but not required
Python a strong plus for data scripting and board interaction; SQL helpful for fleet trend queries
Strong attention to detail, structured problem-solving, and clear written and verbal communication
High-volume consumer electronics, semiconductors, or automotive electronics background (helpful, not required)
PCBA bring-up, NPI, or manufacturing exposure (helpful, not required)

About the Company

Tesla

Makes electric cars, robotaxis and grid batteries

Tesla makes electric cars and batteries that store power for homes and utilities, and it develops self-driving software and humanoid robots. In 2023, its Model Y became the first electric vehicle to rank as the world's best-selling car. Buyers order the Model 3 sedan, Model Y SUV, or Cybertruck pickup directly from Tesla instead of through dealers, and they charge on its Supercharger fast-charging network. It also sells Megapack and Powerwall batteries, runs a robotaxi service, and charges drivers a monthly fee for self-driving software that still needs their supervision. Tesla was founded in 2003, with Elon Musk as its lead early investor and a recognized co-founder, and it is based in Austin, Texas.

Company size: 10,001+
Company stage: IPO
Headquarters: Austin, TX
Founded: 2003

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