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MSX International

Automotive dealer performance and repair optimization

Business Development Manager

Account ManagementConfirmed live in the last 24 hours
Full-timeTokyo, JapanNo salary listed

About the Job

Requirements

  • Experience in technical sales and key account management in either the non-life insurance (automobile insurance claims) industry or the automotive industry.
  • Deep understanding of the automotive industry, particularly the accident repair industry, and familiarity with AI technology solutions.
  • A track record of achieving sales targets and driving revenue growth in technical product sales.
  • Ability to build trusted relationships with key stakeholders.
  • Oral and written communication skills in Japanese and English for collaboration with domestic and international teams.
  • Ability to analyze market trends and develop actionable plans that drive business growth.
  • Negotiation skills to secure favorable product contracts.
  • Ability to travel domestically and internationally as needed.

Responsibilities

  • Build and maintain strong relationships with assigned key accounts and understand their business goals, challenges, and opportunities.
  • Actively manage the sales pipeline and meet or exceed sales targets across all products through contract negotiation and closing.
  • Develop and execute account plans aligned with the company's overall sales and growth strategy, with a focus on AI solutions.
  • Identify and pursue new business opportunities with existing customers by upselling and cross-selling the product's AI product portfolio and services.
  • Respond promptly and effectively to customer concerns and issues to maintain high satisfaction and trust.
  • Monitor industry trends, competitor activity, and market changes to identify growth opportunities, particularly in AI.
  • Work closely with internal and external stakeholders, including partners, clients, customer support, and operations teams, to deliver a seamless customer experience across all solutions.
  • Prepare regular reports on sales activities, sales performance and forecasts, account performance, and market trends, and provide insights and recommendations to management.
  • Lead the business planning and execution cycle for the assigned territory to maximize its potential and contribute to the product's growth plan.
  • Continuously ensure that all operations in the assigned territory fully comply with the product's business ethics standards.
  • Manage and develop team members.

Desired Qualifications

  • The ideal candidate demonstrates MSX values: the ability to get things done, proving commitment through action, creating a better future for clients every day, exploring new paths, reliably fulfilling commitments, and collaborating as an excellent teammate.

About the Company

MSX International

Automotive dealer performance and repair optimization

MSX International partners with automotive OEMs and mobility companies to improve retail operations across the entire dealer and service network. It offers services and tools that combine people, processes, and technology to enhance dealer performance, repair efficiency, diagnostics, parts and service performance, sales distribution, and consumer engagement, supported by learning programs and actionable insights. The company differentiates itself with a 30-year track record and a deep focus on the automotive space, providing end-to-end retail transformation rather than generic consulting. Its goal is to help clients unlock their full potential, achieve better retail results, and shape the future of mobility as a trusted catalyst for retail transformation.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Detroit, MI
Founded
2001

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