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Gradial

AI agents-enabled marketing operations platform

Senior Forward Deployed Engineer

AI Application Engineering +1Confirmed live in the last 24 hours
Full-timeSeattle, WA, USA

About the Job

Requirements

  • At least 5 years of software engineering or technical implementation experience, ideally in customer-facing contexts.
  • Experience with programming languages such as TypeScript or similar, and a strong understanding of APIs and systems integration.
  • Ability to rapidly understand unfamiliar enterprise software architectures, including content management systems, digital asset management systems, and workflow tools, and build integration paths.
  • Excellent communication skills and confidence translating for technical and non-technical stakeholders.
  • High ownership mindset and comfort operating independently and navigating ambiguity.
  • Demonstrated experience working with enterprise customers, particularly in content, marketing, or digital operations.
  • Experience with large language models, generative AI pipelines, and agent-style automation frameworks.
  • Willingness to travel occasionally, under 10%, for customer discovery, deployment, and relationship building.

Responsibilities

  • Lead technical discovery and implementation for new enterprise customers, translating nuanced business processes into robust AI-native solutions.
  • Build, deploy, and optimize features that integrate customer systems with Gradial’s large-language-model-driven platform.
  • Develop reusable tools, adapters, and configuration layers to support scalable enterprise onboarding.
  • Collaborate with customer stakeholders, mainly in marketing, operations, and engineering, to define requirements, surface edge cases, and iterate in real time.
  • Work closely with Gradial’s product and engineering teams to incorporate field learnings into the core roadmap.
  • Contribute to internal technical documentation and implementation playbooks that accelerate future deployments.
  • Own performance, reliability, and maintainability for shipped solutions, from backend architecture to customer user experience.

About the Company

Gradial

AI agents-enabled marketing operations platform

Gradial builds an enterprise marketing platform that uses AI agents to perform marketing operations inside a brand’s existing systems, speeding from brief to live content. The AI agents handle authoring, QA, brand compliance, accessibility checks, asset tagging, and campaign assembly. It emphasizes tight integration with current enterprise tools and supports agent-scale publishing for large brands, aiming to replace fragmented agency-ticket workflows. Its goal is to become the default workflow platform for marketing teams to move from brief to live content quickly and at scale, with customers including AWS, Prudential, T-Mobile, Vanguard, Kaiser Permanente, and US Bank.

Company size
51-200
Company stage
Series C
Total funding
$118.4M
Headquarters
Seattle, WA
Founded
2023

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