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Genpact

Global professional services for data-driven operations

Senior Associate - F&A, I2C

Accounts Payable/ReceivableConfirmed live in the last 24 hours
Full-timeGuadalajara, Jalisco, MexicoNo salary listedHybrid

About the Job

Requirements

  • Understand all aspects of cash allocation in accordance with customer remittances, including deep validation and reporting to the business.
  • Have complete know-how and understanding of accounts receivable processes and the accounts receivable value chain.
  • Be able to deal with clients regarding queries or information.
  • English proficiency at Upper Intermediate (B2) level.

Responsibilities

  • Make collection calls to customers and email or fax invoices, or arrange for hard copies to be mailed, as requested by customers.
  • Allocate payments in accordance with customer remittances.
  • Collaborate closely with all accounts receivable entities and track aged receivables, including current aging buckets.
  • Act as the subject matter specialist for accounts receivable processes.
  • Create and update standard operating procedures and incorporate updates received from time to time.
  • Identify and resolve unidentified cash and manage the end-to-end cash application process.
  • Process cash applications to invoices at assigned sites, ensuring Daily Receipt Reconciliation is completed accurately, confidentially, and on time.
  • Follow up on customer and internal disputes and customer questions, working across departments to reach a resolution.
  • Reconcile orders against customer books, validate credits or debits, and send them to the customer for collection or refund.

Desired Qualifications

  • Experience working with a real estate client is preferred.

About the Company

Genpact

Global professional services for data-driven operations

Genpact is a professional services firm that helps other companies transform their operations using data, analytics, and artificial intelligence. It started inside General Electric as a back-office unit and became an independent company in 2005, growing into a global business with a focus on digital transformation and AI-powered operations. Genpact's offerings include applying data and AI to automate and optimize business processes, supported by its Cora AI platform and strategic acquisitions like XponentL Data. It shifts from traditional outsourcing to building intelligent, autonomous operations for clients. The company aims to deliver measurable business impact by turning operational processes into data-driven, automated systems that improve efficiency and decision-making.

Company size
10,001+
Company stage
IPO
Headquarters
Amherst, New York
Founded
1997

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