Director, Data Analytics
Coupang
Director, Data Analytics
Coupang
Sells goods online with its own overnight delivery
Director, Data Analytics – Pricing
We exist to wow our customers. We know we’re doing the right thing when we hear our
customers say, “How did we ever live without Coupang?” Born out of an obsession to make
shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-
dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce
companies that established an unparalleled reputation for being a dominant and reliable force in
South Korean commerce.
We are proud to have the best of both worlds — a startup culture with the resources of a large
global public company. This fuels us to continue our growth and launch new services at the
speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to
drive new initiatives and innovations. At our core, we are bold and ambitious people that like to
get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your
colleagues, your team, and the company grow every day.
Our mission to build the future of commerce is real. We push the boundaries of what’s possible
to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience
in this always-on, high-tech, and hyper-connected world.
Role Overview
Pricing is one of Coupang's most important competitive advantages and a critical lever in how
the company competes and grows across Asia.
As Director, Pricing Analytics, you will lead a team of approximately 15, responsible for
supporting pricing, promotions, retail commerce, and broader commercial decision-making
across the business. You will serve as a key thought partner to leaders across Pricing, Finance,
Product, Engineering, Retail, and Operations, helping shape some of Coupang's most important
commercial decisions.
This role sits at the intersection of analytics, strategy, and business leadership. While dedicated
Engineering and Machine Learning teams own the underlying pricing systems and algorithms,
this team owns the analytical frameworks, decision support, experimentation, performance
measurement, and business insights that enable leadership to make informed pricing and
promotional decisions.
Success in this role requires the ability to navigate ambiguity, structure complex business
problems, quantify trade-offs, align diverse stakeholder groups, and translate analytical insights
into meaningful business outcomes. Your work will directly influence how Coupang responds to
competitive dynamics, invests in promotions, evaluates pricing opportunities, and drives long-
term growth.
Key Responsibilities
• Lead and develop a high-performing team of approximately 15 analytics professionals
supporting Pricing, Promotions, and Retail Commerce.
• Develop a deep understanding of Coupang's pricing and promotions ecosystem,
establishing analytical frameworks that clarify business performance, identify key
drivers, and support strategic decision-making.
• Lead high-impact analyses on complex business questions, providing clear
recommendations that influence senior stakeholders and drive measurable business
outcomes.
• Partner closely with Pricing, Finance, Product, Engineering, Retail, and Operations
leaders to evaluate opportunities, quantify trade-offs, and improve business performance.
• Translate ambiguous business challenges into structured analytical approaches, balancing
analytical rigor with practical decision-making.
• Lead analytical inputs into pricing, promotional, and commercial strategy discussions,
helping leadership assess competitive dynamics, customer behavior, profitability, and
growth opportunities.
• Drive experimentation, forecasting, scenario planning, and impact measurement
initiatives to improve business outcomes and support strategic investments.
• Establish and maintain leadership reporting and performance measurement frameworks
that provide clear visibility into key business drivers and outcomes.
• Lead cross-functional initiatives across pricing, promotions, retail, and commercial
analytics while driving alignment among senior stakeholders.
• Foster a culture of ownership, business impact, curiosity, and continuous improvement
within the analytics organization.
Basic Qualifications
• 10+ years of experience in Analytics, Pricing, Commercial Strategy, Revenue Growth
Management, Product Analytics, Marketplace Analytics, Retail Analytics, or a related
quantitative field.
• 5+ years of experience leading and developing high-performing analytics teams.
• Demonstrated experience influencing Director, VP, or executive-level stakeholders
through analytical insights and business recommendations.
• Proven ability to structure ambiguous business problems, quantify trade-offs, and
translate analysis into actionable recommendations.
• Strong analytical foundation including experimentation, forecasting, causal inference,
statistical analysis, or related methodologies applied to business decision-making.
• Experience leading complex cross-functional initiatives involving business, product,
finance, engineering, and analytics stakeholders.
• Excellent verbal and written communication skills, including executive-level
presentations and stakeholder management.
• Strong business judgment, ownership mentality, and ability to operate effectively in a
fast-moving, highly ambiguous environment
Recruitment Process and Others
Recruitment Process
Details to Consider
Privacy Notice
Coupang runs one of South Korea's largest online stores, selling groceries, electronics, household goods and fashion to consumers and small businesses. Rather than relying on outside carriers, it delivers most orders through its own warehouses and drivers, and its Rocket Delivery service brings millions of items to doorsteps overnight or the same day. Shoppers order through the Coupang app or website, and the company earns money from its own retail sales, commissions and fulfillment fees from outside sellers, and a paid membership. Coupang was founded in Seoul in 2010 and is headquartered in Seattle, with most of its operations and staff in South Korea.
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