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METRO/MAKRO

Wholesale food for HoReCa and traders

Customer Development Specialist

Account ManagementConfirmed live in the last 24 hours
Full-timeİstanbul, TürkiyeNo salary listed

About the Job

Requirements

  • A bachelor's degree is preferred.
  • Have 1–2 years of experience, particularly in telephone sales and customer management.
  • Be analytical, proactive, and results-oriented, with a commercial perspective and a strong drive to achieve sales.
  • Use Microsoft Office programs proficiently.
  • Have strong telephone persuasion skills and the ability to take initiative.
  • Be suited to teamwork and highly customer-focused.
  • Be able to work toward targets in a dynamic environment.
  • Male candidates must have completed military service.
  • Reside in or be able to relocate to Istanbul's Anatolian side.

Responsibilities

  • Call customers by telephone to take orders and share promotional products and product offers.
  • Analyze customers' shipment frequency and communicate regularly to increase order frequency.
  • Keep target customer information complete and up to date in the system.
  • Monitor customer feedback received through the system, share it with the Field Customer Manager, and follow up on outcomes.
  • Regularly monitor receivables from target customers and inform customers and Field Customer Managers to ensure timely collection.
  • Attend monthly closing meetings evaluating results, target achievement, department and customer development, and inform all relevant departments about requests and developments.

About the Company

METRO/MAKRO

Wholesale food for HoReCa and traders

METRO supplies food and related products to professionals, including hotels, restaurants, caterers (HoReCa) and independent traders, through large physical stores and a delivery network. Its product access combines in-store shopping with Food Service Distribution (FSD) and a digitally connected experience, plus METRO MARKETS, an international online marketplace for professional customers that has grown since 2019. The company’s approach extends across more than 30 countries and relies on a multichannel model to reach about 15 million customers, supported by a workforce of over 85,000 and a 2023/24 sales figure of €31 billion. METRO prioritizes sustainability and reports recognition from indices like MSCI, Sustainalytics and CDP. The goal is to meet professional customers’ needs with reliable, scale-enabled wholesale distribution and digital marketplaces that enable efficient purchasing while expanding international reach.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Düsseldorf, Germany
Founded
1964

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