Medical Malpractice Case Manager

Summary

We are seeking a Case Manager to join our Medical Malpractice department's pre-litigation team. As a Case Manager you will own the progression of potential medical malpractice cases through its initial investigation, from intake through initial merit review. You will be responsible for building out the initial investigation of case files, gathering medical information, auditing files for completeness, and conducting a preliminary assessment of the merit of each claim.

The ideal candidate has prior experience as a case manager within an area of personal injury law. The candidate must be communicative, highly organized, and able to work on a varied caseload.

Responsibilities

• Manage client interactions and case work up from intake to attorney handoff
• Conduct introductory and investigative calls with clients to gain a detailed understanding of their potential claim
• Determine the records needed to investigate the claim and make
• Audit case files to ensure all critical documentation is present and organized for attorney review
• Maintain compliance with our case management software and other technology tools
• Manage relationships with Attorneys and other Case Staff, who are working alongside you on cases

Qualifications

• Bachelor's degree (preferred)
• 2+ years of experience as a Case Manager or similar work
• Spanish speaking (preferred, not required)
• Comfort working with case management software and cloud-based and AI tools.
• Ability to be a team player and follow procedures.
• Proactive interaction with clients and medical providers.
• Must possess the ability to multi-task, prioritize, and manage workload with a positive attitude and minimal supervision.
• Highly organized with the ability to juggle multiple deadlines in a fast-paced environment
• Strong writing and communication skills along with attention to detail

This role is on-site, which gives you the chance to be fully immersed in the work and gain direct experience alongside the team.

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