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Ouihelp

Technology-driven platform for in-home caregiving

Agency Opening Manager - Services à la personne

Case Management & AdvocacyConfirmed live in the last 24 hours
Full-timeDeauville, France

About the Job

Requirements

  • A minimum bac + 2 diploma in a health or social-medical field is required.
  • Successful prior professional experience in an equivalent position is required.
  • Strong knowledge of the private and/or public health sector and its issues is required.
  • An active network of prescriber partners in the Deauville region is essential.
  • The role requires strong work commitment, organizational ability, prioritization, autonomy, and interpersonal and managerial qualities.

Responsibilities

  • Assess beneficiaries’ needs in their homes and develop personalized support plans.
  • Identify suitable home-care aides for beneficiaries’ situations and needs in collaboration with the sector coordinator, and introduce the aides to beneficiaries.
  • Conduct regular quality visits, supervise service delivery, and ensure service quality and satisfaction for beneficiaries and their families.
  • Follow up with prospects.
  • Develop, establish, and maintain lasting relationships with healthcare and social-medical professionals in the territory as part of care coordination.
  • Provide precise reporting on actions to the area manager.
  • Coordinate work among beneficiaries, family caregivers, and home-care aides.

About the Company

Ouihelp

Technology-driven platform for in-home caregiving

Ouihelp runs a technology-driven platform that connects families with carefully selected caregivers to help elderly and disabled people stay in their homes. Care coordinators visit clients to assess needs, assign the same caregiver for continuity, and provide visibility into the care process, while coordinating with health professionals and helping with equipment and funding applications. Caregivers are paid by users, typically as independent contractors, and the company has expanded to acquire traditional agencies and launched the Joya brand to reach more people. Revenue comes from hourly fees (€22–€26) with clients eligible for a 50% tax credit, and the goal is to raise in-home care quality in France while growing through acquisitions and upholding high care standards, including B Corp certification.

Company size
1,001-5,000
Company stage
Series B
Total funding
$36.8M
Headquarters
Paris, France
Founded
2016

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