Administrative Assistant 2 - Head & Neck Surgery

Required:

• Excellent organizational skills to work in a multi-function office with minimal supervision.

• Knowledge of CPT codes, ICD10, and performing insurance authorizations

• Skill in writing concise, grammatically correct correspondence, reports and manuscripts.

• Proper telephone etiquette.

• Knowledge of medical terminology.

• Skill in prioritizing assignments to complete work in a timely manner when there are changes in workload, changes in assignment, pressures of deadlines and competing requirements. 

• Skill in interacting diplomatically with the public including patients, other health care providers and students.
• Ability to handle sensitive material and information with confidentiality and discretion.
• Ability to schedule and encounter patients with speed and accuracy using the electronic medical records system

• Ability to meet and exceed the CI-CARE standards.
•  Ability to obtain authorizations in a timely manner
•  Ability to work occasional overtime
•  Ability to have flexibility in work schedules and locations as needed

Preferred

• Knowledge of UCLA policies and procedures and cash collections

• Previous experience working in an outpatient clinic setting.