Air Export Operations Agent III
About the job
- An Associate's Degree or equivalent is required.
- A Certified CargoWise Specialist CCO certification is required.
- Proficiency with CargoWise and Microsoft Office is required.
- Advanced math and geography skills are required.
- The role requires the ability to analyze numerical data, understand relationships and patterns, draw conclusions, and recommend solutions to common problems.
- The role requires strong organizational and time management skills.
- The role requires advanced knowledge of freight movement, air vendors, air space configurations, container loads, special loading constraints, regulatory requirements, pricing, service routings, product offerings, equipment types, Incoterms, and shipment profitability.
- The role requires intermediate knowledge of country regulations and company policies and procedures that minimize risks to the customer and company.
- The role requires the ability to perform arithmetic using currency, weight, volume, and distance measurements.
- The role requires the ability to read, analyze, and interpret complex procedures and regulations and write correspondence and procedural documents.
- The role requires the ability to communicate and interact effectively with a variety of people and present information in large group settings.
- The role requires responding promptly and professionally to customer needs and soliciting feedback to improve performance.
- Receive and validate customer orders, including organizational information, credit, export power of attorney, restricted commodities, cargo value, embargoes and sanctions, additional services, documentation requirements, and Incoterms.
- Identify the best routing and transit option according to customer requests and standard operating procedures.
- Anticipate and secure vendor quotations for all potential order costs.
- Issue quotations to customers or overseas offices and agents and confirm acceptance.
- Perform the Transportation Security Administration Known Shipper Check.
- Secure bookings from airlines.
- Dispatch inland carriage with subcontractors when applicable.
- Accrue all costs in CargoWise and perform an initial profitability check.
- Issue customer booking confirmations.
- Confirm timely delivery or receipt of cargo and update system milestones.
- Receive and validate customer documents.
- Ensure receipt of Automated Export System data elements in writing from the U.S. Principal Party in Interest when applicable.
- File Automated Export System information according to U.S. Principal Party in Interest instructions when applicable.
- Receive and validate the master air waybill.
- Track and confirm flight departure and update system milestones.
- Issue AIT house air waybills according to customer and destination requirements.
- Upload all documents to electronic documents in CargoWise.
- Send pre-alerts to overseas offices or agents.
- Confirm final costs, ensure all costs are accrued, and complete the final profitability check.
- Issue invoices to customers or overseas offices as required.
- Distribute documents according to shipper requirements and standard operating procedures.
- Manage customer reporting and additional system milestones as required.
- Four to six years of freight forwarding experience is preferred.
- Dangerous Goods Certification is preferred.
- Certified CargoWise Specialist CCS certification is preferred.
About the company
AIT Worldwide Logistics coordinates global freight forwarding and end-to-end supply chain services, moving goods by air, sea, and ground, with intermodal shipping and warehouse management. Its services include cold chain logistics for temperature-sensitive products and customs clearance, enabling customers to transport and store inventory across borders. The company earns revenue from service fees for freight forwarding and logistics tasks, plus surcharges on card transactions. It differentiates itself by offering integrated, end-to-end solutions across multiple modes and industries (healthcare, food & beverage, retail, manufacturing) with a focus on sustainability through initiatives like the AIT Cares program.
Company Size
1,001-5,000
Company Stage
Acquired
Total Funding
$1.2B
Headquarters
Itasca, Illinois
Founded
1979
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Simplify's Take
What believers are saying
- EVA Air, Microsoft, and Formosa Petrochemical signed AIT’s SAF program on August 25, 2026.
- Greenbriar’s February 16, 2026 deal funds AIT’s 2030 expansion and acquisitions.
- AIT launched Jakarta in 2026, deepening Asia coverage across eight countries.
What critics are saying
- Greenbriar closing before Q4 2026 adds integration risk during AIT’s technology overhaul.
- Freight forwarding stays brutally competitive; digitized brokers and carriers compress AIT’s margins.
- BBB lists 54 complaints in three years, signaling persistent service breakdowns and customer frustration.
What makes AIT Worldwide Logistics unique
- AIT spans 150+ locations across Asia, Europe, the Middle East, and North America.
- Its Infor Nexus-powered PO platform gives item-level visibility across sea, air, rail, road.
- Justin Kosslyn leads AI, data, and customer systems after Google’s Search Console.
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Benefits
Remote Work Options
Paid Vacation
Flexible Work Hours
Health Insurance
Growth & Insights and Company News
6 month growth
38%1 year growth
38%2 year growth
47%Eva Air green transport pact to cut Microsoft freight emissions by 15,000 tonnes. * August 25, 2026 * Posted by jeff Eva Air and AIT Worldwide Logistics have signed a memorandum of understanding to launch a green transport program that will use sustainable aviation fuel from Formosa Petrochemical for Microsoft cloud equipment shipments. The Taiwan-based collaboration is expected to reduce Microsoft's Scope 3 emissions by 15,000 tonnes in its first year.
Eva Air green transport pact to cut Microsoft freight emissions by 15,000 tonnes. Angel Liu, Taipei Aug 25, 2026, 19:00 0 Credit: DIGITIMES Eva Air and AIT Worldwide Logistics have signed a memorandum of understanding to launch a green transport program that will use sustainable aviation fuel from Formosa Petrochemical for Microsoft cloud equipment shipments... Picks for you
AIT Worldwide Logistics has appointed Justin Kosslyn as chief digital and technology officer, a newly created role. Kosslyn will report to President and COO Keith Tholan and lead the company's global technology strategy, focusing on integrated digital, data, AI and customer-facing systems. Kosslyn brings over 15 years of experience leading technical teams in developing digital products. He most recently held senior leadership roles at Google, overseeing product management for the company's news ecosystem, including Google Trends and Search Console. He previously spent a decade at Google Jigsaw, developing tools for digital and information security. At AIT, Kosslyn will advance the company's technology enablement strategy, including its global transportation management system, digital transformation efforts and enterprise AI adoption. He holds a Bachelor of Science in computer science from Yale University.
AIT Worldwide Logistics' real-time global purchase order management platform delivers end-to-end shipment control, visibility. Published on: May 19, 2026 Online platform enables multi-modal direct booking, predictive delivery insights. ITASCA, Ill. (May 19, 2026) - Supply chain solutions leader AIT Worldwide Logistics has launched a new global purchase order (PO) management platform, expanding its suite of solutions designed to give customers greater control and visibility from order placement through final delivery. Built to support the operational realities of retailers, manufacturers and importers managing high volumes of global POs, the platform is equally valuable for any customer seeking to mitigate risk, improve planning accuracy, reduce freight spend, and align teams around a centralized view of PO and shipment data. The platform is powered by the latest technology from Infor Nexus(Opens in a new window), the world's largest single-instance, multi-enterprise business network for global supply chain management. AIT's premium user interface is a vastly enhanced dashboard that displays up-to-the-minute shipment milestones, item-level data, and predictive delivery insights via a unified real-time platform. That means customers can manage their POs across sea, air, rail, and road shipments - including those handled by third-party service providers, whether AIT is managing the transportation or not. The platform's multi-enterprise network also enables suppliers to submit bookings directly, helping maintain accurate, up-to-date PO data, while reducing manual processes and communication gaps. With item-level track and trace, predictive arrival times, and automated exception alerts, AIT's customers gain the visibility needed to address disruptions before they escalate. "This tool allows us to reduce risk and uncertainty for our customers across increasingly complex global supply chains," said AIT's Chief Information Officer, Ann Nemphos. "For retailers, manufacturers and importers juggling multiple supplier networks and tight delivery windows, visibility is critical. At the same time, the platform is flexible enough to support any customer that wants to make faster decisions with confidence." Key capabilities include supplier compliance tracking, item-level fulfillment visibility, container utilization, key performance indicators (KPIs), centralized document management, and vendor performance scorecards. An exception dashboard with standardized reason codes helps quickly identify and prioritize issues, while automated workflows support booking, documentation and custom business processes. AIT also provides customers with collaborative onboarding to help connect suppliers, carriers, and data feeds without requiring significant information technology resources. And with flexible configuration, dashboards can be customized to feature the unique KPIs and exceptions that matter most to a customer's organization. Available worldwide, the global PO management platform supports a broad range of businesses, including those in the aerospace, energy, high-tech, home delivery, life sciences, and marine industries. Gain real-time control over global purchase orders.
AIT Worldwide Logistics announces strategic partnership with Greenbriar Equity Group. AIT Worldwide Logistics Agreement supports continuity, accelerating next phase of AIT's growth plan ITASCA, Ill.-BUSINESS WIRE- Supply chain solutions leader AIT Worldwide Logistics ("AIT") has entered into a definitive agreement to partner with Greenbriar Equity Group, L.P. ("Greenbriar") in support of the global freight forwarder's next chapter of growth. Financial terms of the private transaction were not disclosed. AIT Worldwide Logistics' strategic partnership with Greenbriar Equity Group represents one of the largest private acquisitions ever in the global freight forwarding sector. The deal marks the culmination of five successful years with The Jordan Company, L.P. ("TJC"). TJC, alongside key members of AIT's executive leadership team, will remain invested in the company. Over the course of the company's relationship with TJC, AIT has dramatically expanded its global footprint, acquired 14 businesses, and increased its gross revenue by more than 300%. The agreement with Greenbriar, a Greenwich, Connecticut-based specialist investor focused on partnering with and growing market-leading companies, coincides with the initial stages of AIT's plan to achieve its cultural, financial, and quality goals by 2030. Greenbriar's investment and TJC's continuing involvement enable an accelerated growth trajectory for AIT - both organically and via acquisition - as detailed by its long-term strategy. According to AIT's Chairman and Chief Executive Officer, Vaughn Moore, the deal represents one of the largest private acquisitions ever in the global freight forwarding sector. "AIT is entering a new era with Greenbriar as the company continues to strive toward our vision to become the global logistics provider respected for delivering a world-class experience," Moore said. "With Greenbriar's support, AIT gains momentum to pursue new expansion in key global markets, including investments in talent and technology, while continuing to deliver customized supply chain solutions that meet and exceed the needs of our customers. We are still a privately held company, maintaining independence, brand identity, and continuity delivered by our proven, experienced leadership team." Greenbriar's $15+ billion in cumulative capital commitments, coupled with more than 25 years of investing in transportation and logistics firms, make it an ideal partner for AIT as the company advances its growth strategy in pursuit of its 2030 objectives. "AIT has built an exceptional global platform defined by strong leadership, operational excellence, and a deeply embedded service culture," said Greenbriar Managing Director, Michael Wang. "As global supply chains continue to evolve in complexity, we believe AIT is uniquely positioned to meet increasing demand for integrated logistics solutions across technology, life sciences, and other specialized sectors. Our goal is to support AIT's long-term growth, while preserving the entrepreneurial spirit and operational discipline that have defined the company's success. We are excited to partner with Vaughn and the entire leadership team as AIT enters its next phase of expansion." The closing of the transaction is expected to be completed before the fourth quarter of 2026, subject to customary closing conditions and other regulatory approvals. Morgan Stanley & Co. LLC acted as lead financial advisor and Harris Williams LLC also acted as financial advisor to AIT on the transaction. Womble Bond Dickinson LLP provided legal representation for AIT's executive management team. Goldman Sachs & Co. LLC and Citizens Capital Markets & Advisory acted as lead financial advisors to Greenbriar. About AIT Worldwide Logistics AIT Worldwide Logistics is a global freight forwarder that helps companies grow by expanding access to markets all over the world where they can sell and/or procure their raw materials, components and finished goods. For over 45 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, energy, high-tech, home delivery, life sciences, marine and more. Backed by scalable, user-friendly technology, AIT's flexible business model customizes end-to-end deliveries via sea, air, road and rail - on time and on budget. With expert teammates staffing more than 150 worldwide locations in Asia, Europe, the Middle East and North America, AIT's full-service options also include customs clearance, warehouse management and white glove services. Learn more at www.aitworldwide.com. Its Mission At AIT, Connectweb provide solutions to earn its customers' trust, leveraging its products, regions and vertical markets, all backed by a high-performance culture. Contact details: MEDIA CONTACT: Matt Sanders Communications Director +1 (630) 766-8300 [email protected] AIT Worldwide Logistics, Inc. Global Headquarters Itasca, IL 60143 * Images - Greenbriar_Strategic_Partnership_business_wire.jpg AIT Worldwide Logistics' strategic partnership with Greenbriar Equity Group represents one of the largest private acquisitions ever in the global freight forwarding sector. Download - AIT_Logo_grey_fill_high-res.jpg Download