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Tesla

Makes electric cars, robotaxis and grid batteries

Service Manager

Automotive Service & RepairConfirmed live in the last 24 hours
Full-timeBerlin, GermanyNo salary listedIn-person

About the Job

Requirements

  • At least five years of leadership experience in a similar technical role.
  • Ability to lead and develop a team and work with people of diverse personalities.
  • Comfort working in a changing environment involving new technologies, strong customer focus, and complex processes.
  • Ability to adapt to a changing environment with new technologies.
  • Strong organizational, strategic, and analytical capabilities, with the ability to maintain oversight and focus on priorities in difficult circumstances.
  • Business-fluent German and good English skills.

Responsibilities

  • Deliver excellent customer service, monitor customer-service trends, and continuously improve standards and processes.
  • Develop, motivate, and inspire the team, identify its potential, and support its growth and development.
  • Lead the service center and take full responsibility for smooth and efficient operations.
  • Prioritize safety, efficiency, quality, and overall excellence.
  • Analyze operational figures, manage the service center's daily operations, and implement measures to achieve quality, productivity, cost, and revenue goals.

About the Company

Tesla

Makes electric cars, robotaxis and grid batteries

Tesla makes electric cars and batteries that store power for homes and utilities, and it develops self-driving software and humanoid robots. In 2023, its Model Y became the first electric vehicle to rank as the world's best-selling car. Buyers order the Model 3 sedan, Model Y SUV, or Cybertruck pickup directly from Tesla instead of through dealers, and they charge on its Supercharger fast-charging network. It also sells Megapack and Powerwall batteries, runs a robotaxi service, and charges drivers a monthly fee for self-driving software that still needs their supervision. Tesla was founded in 2003, with Elon Musk as its lead early investor and a recognized co-founder, and it is based in Austin, Texas.

Company size
10,001+
Company stage
IPO
Headquarters
Austin, TX
Founded
2003

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