M

MGM Resorts International

Global luxury hospitality, casino, entertainment operator

Workforce Management Supervisor

Business OperationsConfirmed live in the last 24 hours
Full-timeYonkers, NY, USA$30

About the Job

Requirements

  • High school diploma or GED.
  • At least 2 years of prior relevant experience.
  • Must be at least 21 years of age.

Responsibilities

  • Train Workforce Management Specialists and enhance their scheduling skills and personal growth.
  • Collaborate with department schedulers and department managers to ensure accurate staffing levels and formulate efficiency strategies.
  • Devise scheduling enhancements and create new business models.
  • Identify best practices for staffing utilization while following current labor agreements and regulations.
  • Apply ethical and equity standards when managing Workforce Management Specialists and responding to department inquiries.
  • Balance specialists’ workloads between weekly scheduling and daily operations.
  • Ensure the Workforce Management team completes daily schedule operations, including leave requests and call-outs.

About the Company

MGM Resorts International

Global luxury hospitality, casino, entertainment operator

MGM Resorts International operates a portfolio of luxury destination resorts that offer hotel rooms, casino gaming, live entertainment, dining, and retail. Its products work by combining accommodations, gaming, and entertainment with on-site venues and services, and by selling rooms, gambling, meals, tickets, and retail items; the M Rewards loyalty program encourages repeat visits and higher spend, while the company also creates tailored packages for corporate events and large groups. The company differentiates itself through a broad collection of well-known brands (like Bellagio, MGM Grand, Mandalay Bay, and The Mirage), integrated hospitality and entertainment experiences, and a strong loyalty program that rewards frequent guests. MGM Resorts’ goal is to deliver memorable experiences through high-quality service and diverse offerings, while growing revenue from rooms, gaming, food and beverage, and events.

Company size
10,001+
Company stage
IPO
Headquarters
Paradise, NV
Founded
2000

Recently Posted Jobs

Explore more opportunities at MGM Resorts International

See more jobs