Site Support Administrator

ROLE SUMMARY

Reports to the Vertiv Site Leaders and works in an administrative role at the assigned job site to ensure data organization and reporting requirements are being met daily.

The position is responsible for establishing, monitoring, storing, and reporting key project information to internal customers as required.

This role will assist Site Leaders with their administrative requirements so the Site Leader can spend more time focusing on the field resources and schedule commitments.

ESSENTIAL ROLE FUNCTIONS

1. Safety Leadership: Drive and reinforce Vertiv's "Safety as a Value" culture by working safely at all times.
2. Field Availability: This position is an on-site role and requires working on construction job site, and travel to other sites as needed, subject to project and business requirements.
3. Process Compliance and Continuous Improvement: Collaborate with Site Leadership to ensure internal administrative requirements are consistently followed, effectively executed, and continuously improved.
4. Customer and GC Relationships: Support Site Leaders in maintaining professional and productive relationships with customers, General Contractors, subcontractors, and other project stakeholders. 
5. Communication and Escalation: Maintain timely and effective communication with management, Site Leaders, project teams, and other stakeholders.
6. Examples of Daily Administrative Task Requirements:

• Update Daily Labor Plan
• Track resource shift time in and out 
• Aid with inventory tracking and reporting
• Aid with parts/tools ordering external to Vertiv
• Assist with parts ordering via internal online tracker
• Assist with end of shift update reporting (working with Site Leader & Site PM)
• Data management and records keeping at site level
• Attend internal calls/meetings when necessary

ROLE QUALIFICATIONS

• 1–3 years of field administrative experience.
• Strong coaching and people-management skills.
• Excellent written and verbal communication skills.
• Strong organizational, planning, prioritization, and problem-solving skills.
• Ability to manage multiple administrative priorities, and field resources tracking simultaneously.
• Strong customer service and relationship-management skills.
• Computer proficiency, including spreadsheet, word processing, email, and applicable Vertiv business systems.
• Ability and willingness to travel as needed and work in construction and customer-finished-premise environments.
• Interpersonal Skills
  • Vertiv Behavior practitioner
  • Strong organizational skills
  • Independent operator
  • Strong verbal and written communication skills
  • Collaborative and cooperative in high-stress environments
  • Able to quickly respond to changing priorities without disruption or resistance 
• Technical skills
  • Computer skills
    • Advanced word processing, report generation
    • Spreadsheet processing
    • Electronic mail
    • Familiarity with computer networks

WORKING CONDITIONS:

• Job assignments will typically be long-term assignments ranging from 4 weeks to 12+ months duration based upon the scope and schedule of the project
• Jobsites consisting of industrial new construction (greens field) or retrofit construction (browns field)
• Flexible schedules (weekends, evenings, and holidays)
• Valid driver’s license

• Deployable in the event of emergencies

PHYSICAL REQUIREMENTS:

While performing duties of the above jobs, the associate is regularly required to stand, walk, use hands and fingers, handle or feel objects, tools or other components; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear and smell.  The associate frequently is required to sit and climb or balance. Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.  Must be able to consistently lift up to 50 pounds and occasionally up to 75 pounds.

Notes: Vertiv will make reasonable accommodations whenever necessary for all qualified employees or candidates with disabilities (as defined by applicable law), provided that (1) the individual is otherwise qualified to safely perform the essential functions of the job and (2) such accommodations due not impose an undue hardship.

STANDARD SAFETY AND TRAINING REQUIREMENTS

1. Field New Hire Orientation
2. OSHA 10 Hour Construction
3. Services Safety Online Safety Courses 
4. CPR/First Aid/ AED Training
5. Electronic Quality Systems
6. Injury Incident Reporting
7. Safety Incident Reporting
8. Stop Work Authority Policy 

9. Any additional safety, technical, product, customer, or project-specific training required by Vertiv or the applicable customer/site.

TRAVEL REQUIREMENTS

20% travel 

The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.  

OUR CORE PRINCIPALS: Safety.  Integrity. Respect.  Teamwork.  Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

• Customer Focus
• Operational Excellence
• High-Performance Culture
• Innovation
• Financial Strength

OUR BEHAVIORS

• Own It
• Act With Urgency
• Foster a Customer-First Mindset
• Think Big and Execute
• Lead by Example
• Drive Continuous Improvement
• Learn and Seek Out Development