Senior Director, Integration Management Office - M&A Integration

Senior Director, Integration Management Office (IMO)
 

Position Summary

ACI Worldwide is seeking a results-oriented Senior Director, Integration Management Office (IMO) to lead acquisition integrations and enterprise transformation initiatives. This leader is accountable for translating acquisition objectives into executable plans that accelerate value realization, reduce execution risk, protect business continuity, and drive organizational alignment.

Key Outcomes

• Deliver integrations on schedule and within budget.
• Accelerate value realization and synergy achievement.
• Protect customers, employees, revenue, and operations.
• Improve executive decision-making and accountability.
• Establish a repeatable integration framework for future acquisitions.

Primary Responsibilities

Lead enterprise integration delivery; establish governance; manage risks and dependencies; drive executive alignment; support talent integration; protect customer and operational continuity; and build ACI's long-term integration capability.

Lead Enterprise Integration Execution

• Lead acquisition integrations from signing through stabilization.
• Drive cross-functional execution across business and corporate functions.
• Ensure integration priorities, timelines, and deliverables remain aligned to acquisition objectives.
• Proactively manage dependencies and remove barriers to execution.

Establish and Lead the Integration Management Office (IMO)

• Build and manage the integration governance framework.
• Maintain integrated plans, milestones, and reporting.
• Create visibility and accountability across all workstreams.
• Implement scalable tools, processes, and operating rhythms.
• Develop repeatable integration playbooks and best practices.
• Capture lessons learned and continuously improve processes.

Drive Executive Alignment and Decision Making

• Partner with executive sponsors and workstream leaders to resolve critical issues.
• Facilitate decision-making and alignment across functions.
• Escalate risks and provide actionable recommendations.
• Deliver concise executive updates and dashboards.

Accelerate Value Realization

• Track progress against acquisition goals and synergy targets.
• Coordinate initiatives that drive business value.
• Identify and address obstacles to value realization.
• Provide transparency into integration outcomes and performance.

Manage Enterprise Risks

• Lead RAID (Risks, Assumptions, Issues, Dependencies) management.
• Identify and mitigate risks impacting timelines or business performance.
• Monitor critical-path activities and escalation needs.
• Drive timely issue resolution across workstreams.

Protect Customers and Business Operations

• Minimize disruption to customers, employees, and operations.
• Support business continuity throughout the integration process.
• Monitor organizational readiness and transition effectiveness.
• Help maintain customer satisfaction and revenue stability.

Support Organizational Integration

• Partner with HR and business leaders on organizational transition activities.
• Support leadership alignment, communications, and change management efforts.
• Facilitate successful integration of teams, processes, and ways of working.
• Foster accountability, collaboration, and execution excellence.

Qualifications

• 12+ years leading complex strategic programs, M&A integrations, enterprise PMOs, or transformations. 
• Proven success influencing senior leaders in matrixed organizations. 
• Experience in fintech, software, payments, SaaS, consulting, or transformation leadership preferred

Core Capabilities: 

We seek colleagues who embody our core capabilities — these shape our culture and enable us to make a meaningful impact together:

• Ensure Accountability: holding self and others accountable to meet commitments.
• Drives Results: consistently achieving results, even under tough circumstances.
• Customer Focus: building strong customer relationships and delivering customer-centric solutions.
• Cultivate Innovation: creating new and better ways for the organization to be successful.
• Collaborates: building partnerships and working collaboratively with others.
• Courage: stepping up to address difficult issues, saying what needs to be said.

 Applicants must be currently authorized to work in the US on a full-time basis. This position does not offer sponsorship for employment visa status or work permit now or in the future.

 In return for your expertise, we offer opportunities for growth, career development, and a competitive compensation and benefits package—all within an innovative and collaborative work environment.

Are you ready to help us transform the payments ecosystem? To learn more about ACI Worldwide, visit our web site at www.aciworldwide.com or careers.aciworldwide.com, requisition #19903.

ACI Worldwide is an AA/EEO employer in the United States, which includes providing equal opportunity for protected veterans and individuals with disabilities, and an EEO employer globally.

Important Notice About Recruitment Scams

Job seekers should be aware of ongoing recruitment scams where individuals or organizations impersonate legitimate companies to offer fake job opportunities. These scams often involve requests for personal information, payments, or interviews through unofficial channels. Please be cautious and verify any communications claiming to be from our company (www.aciworldwide.com / @aciworldwide.com).

The ACI Worldwide recruitment team will always follow official channels and will never request payment.

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