T

Tesla

Makes electric cars, robotaxis and grid batteries

Advisor - Central

Retail SalesConfirmed live in the last 24 hours
Full-timeKuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaNo salary listedIn-person

About the Job

Requirements

  • Customer service experience is required.
  • The candidate must have a positive and enthusiastic attitude toward changes in the personal transportation industry.
  • The candidate must be self-starting and demonstrate time-management skills and attention to detail.
  • The candidate must be able to prioritize, manage multiple projects, and meet business-critical deadlines.
  • The candidate must demonstrate an ethical approach to sales management and operations.
  • The candidate must be able to understand and communicate business issues and technical concepts.
  • The candidate must demonstrate a strong sense of teamwork and reliability.
  • The candidate must have strong communication skills in the local language and English.
  • The candidate must keep up with electric vehicle industry trends and local incentives and demonstrate mastery of Tesla products and services.
  • The candidate must be able to work evenings and weekends.
  • The candidate must have and maintain a valid driver's license and a safe driving record.

Responsibilities

  • Engage walk-in guests promptly and personally, initiate conversations, and ensure they feel welcome.
  • Drive business and maximize sales through customer service, product knowledge, merchandise presentation, and promotion.
  • Implement operational policies and procedures to meet customer needs and help Tesla achieve its goals.
  • Understand guests’ needs, reasons for visiting, purchase intent, and purchase timelines, and create robust customer profiles.
  • Educate and engage guests by answering questions and tailoring the experience to their interests and agenda.
  • Demonstrate knowledge of Tesla products and services and local incentives for electric vehicle owners.
  • Collect customer contact information and schedule test drives for individuals who show purchase intent or potential to maintain a healthy sales pipeline.
  • Regularly update the customer relationship management system so management has accurate and timely sales and delivery information.

About the Company

Tesla

Makes electric cars, robotaxis and grid batteries

Tesla makes electric cars and batteries that store power for homes and utilities, and it develops self-driving software and humanoid robots. In 2023, its Model Y became the first electric vehicle to rank as the world's best-selling car. Buyers order the Model 3 sedan, Model Y SUV, or Cybertruck pickup directly from Tesla instead of through dealers, and they charge on its Supercharger fast-charging network. It also sells Megapack and Powerwall batteries, runs a robotaxi service, and charges drivers a monthly fee for self-driving software that still needs their supervision. Tesla was founded in 2003, with Elon Musk as its lead early investor and a recognized co-founder, and it is based in Austin, Texas.

Company size
10,001+
Company stage
IPO
Headquarters
Austin, TX
Founded
2003

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