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Swissport

Global airport ground handling and cargo

Duty Manager Ramp Services

Shipping & ReceivingUpdated on Nov 10
Full-timeSeattle, WA, USAIn-person

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • At least 3 years of Ramp Supervisor experience is required.
  • Excellent verbal and written communication skills are required.
  • Excellent knowledge of ramp operations is required.
  • Strong organizational and multitasking skills are required.
  • Leadership ability, customer focus, quality awareness, and the ability to deal with conflict are required.
  • A valid driver's license is required.

Responsibilities

  • Efficiently and profitably manage and direct ramp activities, providing safe, quality ground handling services to customers.
  • Be responsible for station Quality, Health, Safety, and Environmental activities with the objective of reducing employee injuries and aircraft and equipment damage.
  • Maintain and improve customer and company safety and quality standards.
  • Maintain good relations with customers and airport authorities.
  • Manage and control all staff assignments.
  • Hold daily briefings with all levels of management.
  • Provide support to front-line management.
  • Coach and train employees to improve operations.
  • Ensure workforce adherence to company policies and procedures.
  • Perform other duties as assigned.

Desired Qualifications

  • A degree is preferred.

About the Company

Swissport

Global airport ground handling and cargo

Swissport is the world’s largest provider of airport ground services and a major player in air cargo handling. It delivers the behind-the-scenes work that keeps flights moving, including baggage handling, de-icing, passenger services support, ramp operations, aircraft servicing, and cargo logistics, at hundreds of airports across 44 countries. Its products and services work by offering an integrated suite of ground handling solutions that airport operators and airlines outsource to ensure timely, safe, and efficient turnaround of aircraft and cargo. Swissport differentiates itself through scale, an extensive global network, and a history of mergers and acquisitions that have built a broad, standardized service offering and deep operational expertise across markets. The company’s goal is to be the leading, globally connected provider of ground handling and cargo services, helping airlines run smooth operations and minimize turnaround times even under challenging conditions.

Company size
10,001+
Company stage
Acquired
Total funding
Not listed
Headquarters
Zurich, Switzerland
Founded
1997

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