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HubSpot

CRM platform for marketing, sales, service

Manager – Strategy & Operations

Sales OperationsConfirmed live in the last 24 hours
Full-timeTokyo, Japan¥9.8M - ¥15.7MIn-person

About the Job

Requirements

  • Have highly analytical abilities and turn raw, unorganized data into actionable insight, identifying the key numbers leaders need to see.
  • Turn ambiguous, open-ended problems into options, recommendations and decisions.
  • Have the presence and judgment to work with senior sales leaders, including giving unwelcome recommendations, and a record of getting decisions made across teams they do not manage.
  • Have owned planning, territory design, quota setting or business reviews for a sales team.
  • Have expert-level Excel skills and some database or SQL knowledge.
  • Use business intelligence applications such as Looker, Tableau or Qlik to build data models, reports and dashboards, and clean and link complicated datasets from various sources.
  • Adapt to the evolving needs of a high-growth SaaS business and build pragmatic solutions to complex problems while building and running processes.
  • Work autonomously and at pace, interacting with senior stakeholders across functions.
  • Have direct or indirect people-management experience.
  • Have 6+ years of professional experience.
  • Have experience with MS Office, Google Workspace, Salesforce and HubSpot CRM.
  • Have a B.A. or B.S. degree.
  • Have professional proficiency in Japanese alongside English (strongly preferred).

Responsibilities

  • Directly manage a Sales Strategy Analyst based in Japan.
  • Act as the business partner to the Japan leadership team, including the Japan Sales Leader and Country Manager.
  • Own annual and quarterly go-to-market planning with sales leadership and Finance, including targets, territory design, quota setting and sales capacity, and own the trade-offs behind them.
  • Lead the definition and execution of key go-to-market strategies in partnership with the Japan Sales Leader, including Partner/Channel, Upmarket/Enterprise and Downmarket/SMB strategies.
  • Collaborate with Customer Success leadership to identify opportunities to improve revenue retention and upsell, contributing to overall Japan business growth.
  • Own the operating rhythm of the Japan business, including weekly forecast and pipeline reviews and monthly and quarterly business reviews.
  • Give leadership an independent assessment of business performance, pipeline and productivity, including risks, opportunities and recommended actions in time to act.
  • Implement global programs, processes and tools in Japan, and represent the region to headquarters when changes are needed.
  • Use Looker to analyze data, build models and interpret results to drive decisions.
  • Build and maintain complex data models for staffing, productivity and forecasting.
  • Support front-line sales managers on lead rules and operational pillars, and develop fluency in the CRM system and data flow.

Desired Qualifications

  • An M.B.A. is a plus.

About the Company

HubSpot

CRM platform for marketing, sales, service

HubSpot provides a cloud-based CRM platform that aligns marketing, sales, and customer service to help businesses grow. It works by offering an integrated suite of tools—email marketing, social media management, content management, web analytics, SEO, and more—with free and premium plans; users manage contacts, run campaigns, track website activity, and automate workflows, with additional functionality from a marketplace of apps and integrations. It differentiates itself through a user-friendly interface, extensive educational resources, a large community of partners and developers, and a broad marketplace for customization. Its goal is to help businesses attract, engage, and delight customers by providing an all-in-one platform for marketing, sales, and service.

Company size
10,001+
Company stage
IPO
Headquarters
Cambridge, MA
Founded
2006

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